**\#Airports** **Who are we at AERTEC?** AERTEC is an international company specializing in **aerospace technology**, operating across the aerospace industry, defense sector, and airports. We carry out studies and projects in **40 countries**, participate in major global aeronautical programs, and have references at 160 international airports. Our value proposition is to be **specialists in the aerospace and defense industries and in the airport sector**. This specialization enables us to understand each sector comprehensively—from operational processes and infrastructure design to system development and integration. **People** form the foundation of our client relationship—the link between the client and the company. As professionals, we possess and convey the knowledge required to deliver AERTEC’s services. We transmit to our clients our enthusiasm for our work and fully identify with their objectives. **Organization** is fundamental to managing our multidisciplinary projects. Teamwork, internal processes, and information management are essential to ensure profitability and effective knowledge transfer. **What do we do in the team?** In the airport domain, we position ourselves as the most aeronautically focused engineering firm, intervening in investment studies, planning and design, advisory services on airport operations, and process improvement in terminal areas and airside operations. We have **references at over 160 airports spread across more than 40 countries on all five continents**. **Job Description:** --------------------------- AERTEC is seeking to hire a Quality Control Technician for Ground Handling, Ground Services, Air Transport Operations, and PRM (Persons with Reduced Mobility) at Adolfo Suárez Madrid–Barajas Airport. The selected candidate will join the airport operations team, ensuring compliance with standards defined by Aena and contributing to continuous improvement of ground handling, fueling, and PRM assistance services. **Main Responsibilities:** -------------------------- * Advise on external consultation processes, selection, and implementation of new fuel handling agents and centralized fuel management infrastructure agents (storage and distribution). * Advise during transition periods between fuel handling agents, ensuring proper operational adaptation. * Develop and implement procedures for setting maximum tariffs for centralized fuel management infrastructure, as well as new procedures for uniform control and monitoring of fuel agent activities across the Aena network. * Verify contractual compliance with quality requirements for PRM assistance services through reports, data analysis, and incident evaluation. * Conduct sampling, statistical studies, deviation analyses, and propose improvements for PRM services upon Aena’s request. * Prepare studies assessing the adequacy of airport facilities (areas, counters, routes, spaces, layouts) aimed at optimizing PRM assistance services. * Analyze and monitor handling quality levels, including review of supporting documentation, delay codes, and de-assignment codes. * Manage contractual documentation, attend technical meetings, prepare executive reports, and coordinate information with handling agents and other operational stakeholders. **Education:** -------------- * Bachelor’s degree in Aeronautical Management, Aerospace Engineering, or Air Transport Management and Operations. * A Master’s degree related to the airport sector and/or a qualifying Master’s degree will be valued. **Requirements:** --------------- * Minimum 1 year of experience in airport security, ground handling, or consultancy. * Minimum 1 year of experience in airport security, audits, handling control, or technical advisory services. * Knowledge of national and international airport security regulations. * Familiarity with **PNS/AVSEC and SGSO** regulations. * Advanced proficiency in tools: **Excel, Power BI, AutoCAD, GIS, SharePoint, SICA**. * Analytical capability, report writing skills, and ability to formulate improvement proposals. * Communication skills and ability to interact effectively with diverse stakeholders (authorities, airlines, handling companies, security providers). * High organizational capacity and results orientation. **Languages:** ------------ English level B2 (spoken and written) Additional languages will be valued. **Skills that align with the team and project for this role include:** * Methodical, organized, and proactive individual with analytical, structuring, and synthesis capabilities. * Strong interpersonal and communication skills, coupled with high commitment to the client. * Problem-solving oriented, highly autonomous, and goal-driven. * Clear team-oriented mindset and collaborative culture. * Willingness to travel. **Why work at AERTEC?** * Competitive salary and professional growth opportunities. * We foster a young and dynamic work environment where junior and senior staff share values and learn from one another through internal activities. * We work on innovative and international projects, collaborating across disciplines and offices worldwide. * We offer flexible working hours and a hybrid teleworking model. * We provide a flexible compensation plan, allowing you to choose benefits best suited to your needs: childcare vouchers, meal vouchers, and private health insurance. * We offer continuous training through our Speex platform and Udemy. * We are committed to equal opportunity, aligned with the goals set forth in our Equality Plan. * We engage in solidarity projects, including “Euro Solidario”, “School Supplies for All”, and “No Child Without Toys”. * You will have the opportunity to gain international professional experience through our international assignments. \#fomentamoslaigualdad We firmly believe diverse teams are more innovative, transformative, and achieve better results. Therefore, we promote inclusion of all individuals regardless of gender, age, sexual orientation or identity, disability, or any other condition. Join our team!