At TVS SCS Spain, we are looking for an administrative staff member to join our team at a major logistics multinational based in Madrid. Job Description: * First-line support for logistics clients. * Tracking of all shipments throughout the entire process and monitoring of all warehouses across Europe. * Supervision of inventories in all our FSLs. * Responding to management inquiries, acting as internal liaison when necessary. * Ability to assist different teams within the company. * Understanding key risks and issues to support technical operations and forward planning analysis according to KPI standards. **Legal** Requirements (mandatory): * Completed degree related to the field (Higher Vocational Training in *Administration and Finance* / *Transport and Logistics*, or **Bachelor’s** degree in Business Administration/Economics/HR or similar fields). * Studies completed within the last **≤ 3 years**. Job Requirements: * Minimum of 2 years of experience in customer service, preferably within transport or logistics companies. * High level of English, demonstrable during the selection process, is mandatory. * Willingness to work as part of a team with the ability to communicate effectively. * Problem-solving attitude, strong attention to detail and pen What we offer: * Opportunity to work in a fast-growing business sector such as logistics. * Continuous challenges in a dynamic work environment with excellent career opportunities. * Company offering long-term professional growth. * Company experiencing high growth rates with many new opportunities. * Young and dynamic company. * Full-time position. * Salary according to collective agreement. * On-call duties at work (paid). * Temporary contract of 6\+6 months, with real possibilities of becoming a permanent employee. Position type: Full-time, Training contract Contract duration: 12 months Salary: €23,000.00-€24,000.00 per year Benefits: * Optional remote work Application questions: * Date of completion of your studies (mm/yyyy)? * What exact qualification do you hold? * Are you proficient in Microsoft Excel? * Describe a situation from your experience where you managed a customer issue related to a shipment or order. What was the problem, how did you identify it, what actions did you take to resolve it, and what was the outcome? Experience: * Customer Service: 1 year (Required) * Administrative Work: 1 year (Required) Language: * English (B2/C1\) (Required) Work Location: On-site