Permanent Intermittent 20 Hours **Salary** Competitive **Country** SPAIN **What you will be doing...** ***Jet2\.com*** is landing in **La Palma** **this Summer 2026** and we have an exciting opportunity for a **Passenger** **Service Agent Supervisor** to join our **Ground Operations team** and create memories for our all\-important customers! Are you passionate about helping people and delivering outstanding service? Join our *Jet2\.com \& Jet2Holidays* team in **La Palma** as a **Passenger Service Agent Supervisor** **What We Offer:*** 20\.282\.00 € annually (pro\-rated) \+ **additional pay** for transport, early shifts, weekends \& holidays * This is a **20\-hour** (part\-time) **permanent intermittent contract** with the potential to increase the hours depending on the operational requirements * **45 days** holiday (pro\-rated) * **Free uniform**, paid training, life assurance \& retail discounts * **Discounts** on *Jet2\.com \& Jet2holidays* flights * Recommend a Friend **bonus** **What We’re Looking For*** Ability to **work as a team** * **Fluent** in Spanish \& **intermediate/fluent** English * Ability to have a **flexible and positive approach** * have a **proven track record of leading and motivating** others in a **management or supervisory role** * Provide **Excellent Customer Service** in a **fast\-paced environment** * **Ability** to liaise with **challenging situations** such as flight **delays** and **disruptions** **What will you do in the role?*** **Create Memories** \- Ensuring the delivery of outstanding Customer Service that meets the needs of our customers and promotes our brand values. * **Be Present** \- Be an ambassador of our **safety first culture**, ensuring you drive the culture through every aspect of the role. * **Take Responsibility** \- Ensuring Jet2\.com’s policies and procedures are implemented and adhered to. Ensuring quality standards are met and safe practices are always carried out. Responsible for safety reporting using the company system (The Hub) * **Work as One Team** \- Working in partnership with internal colleagues and internal partners including Ground Operations colleagues, third party providers and our Flight Deck and Cabin Crew Teams to ensure the best Customer experience Ready to take off? Apply today! **Division** Jet2\.com **Careers With Us** Airline **Careers Dept** At the Airport **Careers Team** Customer Facing at the Airport