Are you passionate about customer service and want to be part of a **dynamic team in the hospitality industry**? At **HOVIMA Hotels**, we are looking for professional and committed **receptionists** to provide close, personalized, and high-quality service to our guests. **Your mission** Be the first smile our customers see upon arrival and the support they need during their stay: * Handling **check\-in / check\-out** and reservation management. * Processing payments, upselling, and coordinating with other departments. * Resolving issues with empathy and professionalism. * Availability for **rotating shifts** (including night shifts when necessary). **Requirements** * Higher Vocational Training Cycle in **Tourism Accommodation Management** or equivalent. * **Fluent English and Spanish** (additional languages are a plus). * Proficiency in **hotel software**. * Minimum of **1 year** of experience in hotel front desk operations. Training in customer service, protocol, and upselling techniques will be valued. **What we offer** * Stable contract and integration into a solid company. * Continuous training and growth opportunities. * A professional, dynamic, and supportive work environment. Job type: Full-time, Permanent contract Work Location: On-site