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Visionary behind B2B 'Applied-at-Work' learning programs\n2. End-to-end program design and ownership for transformative learning\n3. Strategic bridge between academia, corporate partners, and professionals\n\n**About the company**### **Tomorrow University: A Next\\-Generation University for Impactful Careers**\nEducation is the most powerful lever for driving the transition to a sustainable society. That’s why we’ve built a university dedicated to educating and empowering the change\\-makers of tomorrow. We offer accredited degree programs designed to equip learners with 21st\\-century competencies while providing access to a world\\-class network of experts to maximize their impact.\nAs a remote\\-first institution, we use technology and AI to enable flexible, personalized learning \\- accessible from anywhere in the world.\nWe are proud to be the first EdTech startup in Europe with a fully state\\-recognized university license and to be ranked among the **Top 20 EdTech startups globally**.\n### **Our Inspiration**\nWe believe that transforming education requires rethinking how we teach. At Tomorrow University, we move beyond the traditional, teacher\\-centered approach and embrace **a student\\-centric learning model**. Our goal is to equip learners with the essential skills and mindset needed to create global impact, supported by a vast network of change\\-makers.\n### **Our Mission**\nAt Tomorrow University, we leverage **science and technology** to enhance learning while fostering a global community for continuous growth and impact. Our students learn by **applying their knowledge to real\\-world challenges** and engaging with world\\-class educators, mentors, and partners from around the globe.\n**Be aware that all of our positions are completely Remote but our working hours are Central European Time (\\+/\\- 2h)**\n**About the role**\nAs the **Partnerships \\& Program Manager**, you are the visionary behind our new B2B 'Applied\\-at\\-Work' learning programs. This is an end\\-to\\-end leadership role where you will transform our current Impact Certificates and Executive Tracks into high\\-impact, scalable corporate programs. You are the architect of a new category of education. You will be acting as the strategic bridge between academic faculty, corporate partners, and professionals to ensure our 'challenge\\-based' model solves real\\-world business problems. From the first corporate onboarding to the final graduation, you own the entire journey, building a transformative learning engine that directly impacts the future of work.\n**Your main tasks will include*** **End\\-to\\-End Program Design and Ownership:** Design a seamless learning journey meeting ToUs learning principles and ensure its overall success with an NPS of 60\n* **Learner Success \\& Support:** Act as the main point of contact for learners. You will facilitate onboarding, answer queries, and proactively ensure high completion rates.\n* **Stakeholder Coordination:** Work closely with corporate partners to support them, understand their requirements and coordinate with mentors and industry experts to deliver sessions. Work closely with German Government Authorities for securing public funding and support.\n* **Platform Management:** Be \"hands\\-on\" within our learning stack (LMS). You will set up modules, manage assignments, and ensure the digital campus environment is ready for every cohort.\n* **Quality Assurance \\& Feedback:** Collect and analyze feedback after every program cycle to iterate and improve the curriculum and delivery.\n* **Community Facilitation:** Foster an active, engaged online community among learners to encourage networking and peer\\-to\\-peer learning.\n**What we are looking for****Who You Are**\n* **Highly Communicative:** You are the \"glue\" that holds everyone together. You can manage a diverse group of stakeholders, from high\\-level executives to academic professors.\n* **Empathy\\-Driven:** You care deeply about the student experience. You can spot when a learner is falling behind and know exactly how to motivate them.\n* **Problem Solver:** In the world of live education, things happen. You are calm under pressure and can find quick, creative solutions to technical or scheduling hiccups.\n* **Operations Pro:** You love a good spreadsheet, a clean calendar, and a perfectly organized project management board (Notion, Asana, or ClickUp).\n **Qualifications**\n* **Experience:** 3\\+ years in Program Management, Project Management, or Student Success—ideally within EdTech, a university, or a high\\-growth startup.\n* **Tech Savvy:** Comfortable mastering new software quickly (LMS, CRM, and communication tools like Slack and Zoom).\n* **Process\\-Oriented:** Proven ability to build or improve operational processes to make them scalable.\n* **Language:** Native or professional fluency in both English and German.\n**What Matters to Us**\nWe’re looking for people who thrive in a dynamic, mission\\-driven environment. These traits are especially important to us:\n* **Ownership \\& Independence** – You take initiative and get things done\n* **Collaborative Mindset** – You enjoy working across teams and disciplines\n* **Clear \\& Thoughtful Communication** – You know how to adapt your message to different audiences\n* **Integrity, Curiosity \\& Growth** – You’re honest, open\\-minded, and always looking to learn\n* **Proactivity \\& Drive** – You bring energy and momentum to your work\n* **Commitment to Execution** – You don’t just dream big—you make things happen\n* **Passion for Sustainability, Entrepreneurship \\& Technology** – You care deeply about building a better future\n**Perks \\& Benefits****Work from anywhere, anytime**\nOur flexible work culture gives you the freedom to design your day. Need a change of scenery? We offer a co\\-working budget so you can connect and collaborate wherever you are.\n**Grow with us**\nAt Tomorrow University, we foster lifelong learning. You’ll have access to our innovative programs and be part of a culture that encourages continuous growth, personally and professionally.\n**Travel the world together**\nTwice a year, we bring the whole team together for a week\\-long Workation somewhere in Europe, think bonding, brainstorming, and big ideas in beautiful places.\n**Time to recharge**\nYou’ll get **25 vacation days** per year, plus public holidays based on your location.\n **Ready to shape the future of education and make an impact? Join us and help reimagine how we learn, grow, and build a better tomorrow.**\nAt Tomorrow University, we believe in your potential, not your paperwork. 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Lead through product discovery, strategy, and execution\n2. Empowered, outcome-focused teams with autonomy and ownership\n3. International, collaborative culture with real human connection\n\n**This is not a Product Owner role focused on backlog management, delivery coordination, or writing tickets.**\nWe are looking for a **true experienced Growth Product Manager** who owns the why and what, works closely with Engineering and Design on the how, collaborates strongly with stakeholders, and leads through product discovery, strategy, and execution.\nThis is also **not a growth marketing role**. You will not run campaigns or acquisition channels. Growth in this role is driven primarily through **product\\-led changes to the user experience**, experimentation, and system\\-level improvements.\nThis role requires strong English skills, as it’s our primary working language. German is a plus, but not required.\n\\=\\> **This role requires strong English skills,** as it’s our primary working language. German is a strong plus.\n**Who is Digistore24?**\nAt Digistore24, we’re building a best\\-in\\-class ecommerce platform used by tens of thousands of entrepreneurs and SMEs to sell digital products, courses, memberships, and more.\nAs a Senior Growth Product Manager, your mission is to drive product\\-led growth across the Digistore24 platform, spanning activation, onboarding, engagement, retention, and monetization.\nYou will own growth problems end to end: understanding user behavior, identifying opportunities, running experiments, shipping improvements, and measuring impact on activation, engagement, retention, and long\\-term value.\nSuccess in this role is defined by measurable improvement in growth metrics, not roadmap output.\n**Your new dream job**\nAs a Product Manager at Digistore24, you'll join one of our cross\\-functional product teams and take ownership of a specific product domain. Your mission is to deeply understand our users, uncover valuable opportunities, and lead your team to deliver meaningful outcomes, all in alignment with the company’s broader product strategy and business goals.\n**Here’s what you’ll do:**\n**Own growth outcomes across the user lifecycle**\n* Take ownership of one or more core growth metrics across the user lifecycle, such as activation, engagement, retention, or monetization.\n* Identify friction, drop\\-offs, and unmet user needs using data and user insights.\n* Translate insights into testable growth bets with clear success criteria.\n**Define growth models \\& loops**\n* Build and evolve **growth models** that connect product inputs to business outcomes.\n* Identify and improve growth loops beyond linear funnels.\n* Make prioritization and tradeoffs explicit, aligning initiatives with company OKRs and strategic goals.\n**Lead experimentation**\n* Design and run experiments (A/B tests, prototypes, staged rollouts) with Design and Engineering.\n* Apply sound experimentation practices, including hypothesis definition, success metrics, and basic statistical reasoning.\n* Use learnings to iterate, double down, or stop initiatives decisively.\n**Be hands\\-on with product analytics**\n* Work daily with product analytics to guide decisions and uncover opportunities.\n* Use tools like **PostHog** (strong plus), Amplitude, Mixpanel, or Pendo to analyze user behavior and experiment results.\n* Turn data into clear insights that inform decisions.\n**Drive end\\-to\\-end execution**\n* Lead initiatives from problem framing through discovery, delivery, and measurement.\n* Collaborate closely with Engineering and Design on scope, tradeoffs, and sequencing.\n* Ensure learnings are documented and reused.\n**Collaborate across the company**\n* Work as a thought partner with stakeholders across Marketing, Support, Analytics, and Leadership.\n* Align teams around shared goals and outcomes.\n* Communicate clearly and proactively.\n**Your benefits at Digistore24**\nAt Digistore24, we believe that great people do their best work when given real autonomy, clarity of purpose, and a supportive environment. Here’s what you can expect when you join us:\n* **Work from anywhere, on your schedule**: Whether from home or your favorite coworking space (3 days a week): as long as you have a stable internet connection, your work location and hours are flexible (MO\\-FR).\n* **Continuous learning:** Access to regular training opportunities and development resources to grow your skills and career.\n* **Stable, founder\\-led business:** We’re a profitable German high\\-tech company, funded by our successful product, not outside investors.\n* **Empowered, outcome\\-focused teams**: Join a product culture built on autonomy, ownership, and direct feedback, not micromanagement.\n* **Tools that fit your workflow**: Choose the hardware that suits you best, whether MacBook Pro or ThinkPad.\n* **International, collaborative culture**: Work with an international team of thoughtful, driven people\n* **Real human connection**: Enjoy spectacular in\\-person team events across Europe to build relationships beyond screens.\n* **Ownership from day one**: You’ll be trusted to make decisions and drive impact right from the start.\n* **No dress code. No egos. Just teams solving problems together.**\n **Your superpowers**\n* **Outcome\\-oriented product leadership:** Consistently focuses on user and business impact rather than features, roadmaps, or delivery rituals.\n* **Strong analytical and data\\-driven decision making:** Comfortable working directly with product analytics and experiment results to guide prioritization and decisions.\n* **Experimentation and learning mindset:** Able to design, run, and interpret experiments, iterate based on evidence, and make clear stop / continue decisions.\n* **Clear and effective communication:** Communicates complex problems, insights, and tradeoffs clearly to cross\\-functional teams and senior stakeholders.\n* **Structured problem solving in ambiguous environments:** Breaks down unclear growth problems into actionable hypotheses, experiments, and next steps.\n**What we’re looking for:**\n**Must\\-haves**\n* **5\\+ years of Product Management experience** in cross\\-functional product teams.\n* **2\\+ years of hands\\-on Growth Product Management experience** (or equivalent PRODUCT growth\\-focused role).\n* Proven experience driving growth initiatives across multiple lifecycle stages, with hands\\-on experience in engagement and/or retention.\n* Strong product analytics skills and comfort working directly with data.\n* Solid understanding of experimentation methods (A/B testing, prototyping, basic statistics).\n* Experience in PLG, self\\-serve, or B2B SaaS products.\n* Excellent English communication skills.\n**Strong plus**\n* Participation in **Reforge cohorts** (Growth Series, Retention, Experimentation, etc.).\n* Experience with **PostHog**.\n* Entrepreneurial or founder experience.\n**This positions is NOT for you if**\n* … you have primarily worked as a **Product Owner, Project Manager, or Delivery Manager** focused on backlog management rather than outcomes.\n* … you have **no hands\\-on experience owning growth metrics** in a software product (activation, engagement, retention, monetization).\n* … you are coming from **growth marketing only** and have not driven growth through product changes and experimentation.\n* … you are uncomfortable with **ownership and accountability** for results and prefer being told what to build.\n* … you rely on opinions or stakeholder direction rather than data, experiments, and user evidence.\n**Our values** \nPlease take a REALLY close look at the values. Are you ready to live them?\n**Your typical day at Digistore24**\nEvery day looks a little different, but here’s how a typical day as a Product Manager at Digistore24 might unfold:\n* **Start with focus**: You begin your day reviewing key metrics and digging into recent shifts in user behavior and feedback — looking for signals that might influence upcoming priorities.\n* **Team sync**: You join your cross\\-functional team’s daily standup. Engineering shares progress, and you help resolve a blocker by aligning with a stakeholder on a dependency.\n* **Deep work \\& discovery**: You block a few hours for discovery: analyzing product analytics, preparing interview notes, or mapping out different approaches to a tricky problem you’re trying to solve.\n* **Stakeholder collaboration:** You hop on a call with Support and Legal to bounce around ideas for a new feature. 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You revisit the roadmap and adjust backlog items to reflect new learnings.\n* **Stakeholder alignment**: In the afternoon, you meet with Sales and Marketing to share what’s coming next, gather feedback on recent launches, and make sure everyone’s in sync.\n* **Wrap up with clarity**: Before finishing your day, you document key learnings, sketch out next steps, and summarize key context for the team, helping everyone stay aligned and focused.\n* You close your laptop knowing you’ve moved the product (and the team) forward.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769175328531","seoName":"senior-growth-product-manager-100-remote-mf-d","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-arona/cate-program-project-management/senior-growth-product-manager-100-remote-mf-d-6517444205209812/","localIds":"0","cateId":null,"tid":null,"logParams":{"tid":"b3faeeb5-a21a-4f12-8a86-5da74a82d72f","sid":"3054717d-90a3-40ee-ac9d-fafe1a84c398"},"attrParams":{"summary":null,"highLight":["Lead through product discovery, strategy, and execution","Empowered, outcome-focused teams with autonomy and ownership","International, collaborative culture with real human connection"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1769175328531,"categoryName":"Program & Project Management","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4255","location":"Rúa Aloques, 13-11, 36400 O Porriño, Pontevedra, Spain","infoId":"6516140935206512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Quality Engineer","content":"Summary:\nJoin as a Quality Engineer to ensure product and service reliability, manage quality standards, and drive continuous improvement within multidisciplinary teams.\n\nHighlights:\n1. Collaborate on quality goals with project management\n2. Implement rigorous quality control procedures\n3. Identify root causes and execute corrective actions proactively\n\nQuality Engineer \nWe are now looking for a \n**Quality Engineer** \nto join our team working for a better future.\nThe position is permanent and the preferred location is inPorriño, Spain. \n**What you will be doing** \n**As Quality Engineer, your work will focus on these responsibilities:** \n* Collaborate effectively with project management to ensure the availability of resources to achieve quality goals.\n* Define clear measures within the Project Quality Plan for alignment with project objectives.\n* Align quality requirements with project objectives and regulatory standards to ensure compliance.\n* Conduct continuous monitoring and testing of processes and materials to address deviations efficiently.\n* Provide leadership and coordination to quality assurance teams for adherence to set standards.\n* Implement rigorous quality control procedures to enhance product and service reliability.\n* Maintain comprehensive documentation of failures, resolutions, and quality performance.\n* Regularly monitor product and service quality metrics, identifying improvement opportunities.\n* Formulate and apply effective strategies for resolving and preventing non\\-conformities.\n* Provide support during customer inspections and audits\n* Identify root causes of issues and execute corrective actions and optimization techniques proactively.\n* Integrate quality management principles across organizational processes.\n \n**To be successful in this role, we expect you to have:** \n* Knowledge and experience with shaft line products.\n* Knowledge of quality standards applied to the marine industry.\n* Knowledge of quality standards applied to hydrodynamic bearings.\n* Solving problems tools: 5 why, Ishikawa, 8D, QRQC, A3, …\n* Experience with SAP ERP software\n* Experience working in multidisciplinary teams and leading projects.\n* Knowledge of inspection plan, elaboration of project manufacturing processes and management of inspections with customers.\n* Level of English for full professional development\n \nIn this role, some travel is required to meet with our customers around the world. Thus, we hope you to be ready to travel approximately 20%, even though most of the meetings are held virtually. \n**Why you and us?** \nWe at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co\\-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. \nWe are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition? \nWe have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future. \n**Contact \\& next steps** \nWe hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout. \nFor further questions please reach out to Susana López, QEHS Manager, through susana.lopez@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to). \nWelcome to join us in shaping the decarbonisation of marine and energy!\n\\#LI\\-AM2\nLast application date: 04/02/2026 \nAt Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job\\-relevant merits and abilities. \n \nPlease note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769073510562","seoName":"\nquality-engineer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-arona/cate-program-project-management/quality-engineer-6516140935206512/","localIds":"0","cateId":null,"tid":null,"logParams":{"tid":"875c8ed7-f29d-4edb-9a0f-4e2e2fe6ba4d","sid":"3054717d-90a3-40ee-ac9d-fafe1a84c398"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1769073510562,"categoryName":"Program & Project Management","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4255","location":"799V+CQ Las Cañadas del Teide, Spain","infoId":"6436250679398612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Coord-Graphic Design","content":"**Additional Information** \n\n**Job Number**25179337 \n\n**Job Category**Sales \\& Marketing \n\n**Location**The Ritz\\-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687 \n\n**Schedule**Full Time \n\n**Located Remotely?**N \n\n**Position Type** Non\\-Management \n\n\n\n**POSITION SUMMARY**\n\n\nDesigns and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations that reflect the brand’s image and style in order to drive hotel revenue. Partners with marketing managers and related operational departments as part of a project team providing design and conceptualization solutions pertaining to deliverables. Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral. Monitors the progress of all projects, including the maintenance of project files and archives, and provides continuous communication to the Marketing and/or project team regarding ongoing project and status updates. Executes various aspects of production including, printing, scanning, digital retouching, image editing, special effects, and file manipulation and layout.\n\n\nFollow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.\n\n\nPREFERRED QUALIFICATIONS\n\n\nEducation: Bachelor’s degree from accredited university or college in Graphic Design.\n\n\nRelated Work Experience: 3 to 5 years Graphic Design experience.\n\n\nSupervisory Experience: No supervisory experience.\n\n\nLicense or Certification: None\n\n \n\n\n*At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*\nAt more than 100 award\\-winning properties worldwide, The Ritz\\-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. \n\n\n\n\n \n\nEvery day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.\n \n\nYour role will be to ensure that the “Gold Standards” of The Ritz\\-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz\\-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.\n \n\nIn joining The Ritz\\-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762832084000","seoName":"coord-graphic-design","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/en/city-arona/cate-program-project-management/coord-graphic-design-6436250679398612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d789b79a-41d0-45b2-a14f-d4b537692f44","sid":"3054717d-90a3-40ee-ac9d-fafe1a84c398"},"attrParams":{"summary":null,"highLight":["Design marketing materials for brand promotion","Collaborate with marketing teams on projects","Create electronic brochures and presentations"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Las Cañadas del Teide,Canarias","unit":null}]},"addDate":1762832084328,"categoryName":"Program & Project Management","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"4000,4241,4255","location":"799V+CQ Las Cañadas del Teide, Spain","infoId":"6415145065766512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mgr-Front Desk","content":"**Additional Information** \n\n**Job Number**25170077 \n\n**Job Category**Rooms \\& Guest Services Operations \n\n**Location**The Ritz\\-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687 \n\n**Schedule**Full Time \n\n**Located Remotely?**N \n\n**Position Type** Management \n\n\n\n**JOB SUMMARY**\n\n\nAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.\n\n\n**CANDIDATE PROFILE**\n\n**Education and Experience**\n\n\n* High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.\n\n\nOR\n\n\n* 2\\-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.\n\n\n**CORE WORK ACTIVITIES**\n\n\n**Maintaining Guest Services and Front Desk Goals**\n\n\n* Manages day\\-to\\-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.\n\n\n* Develops specific goals and plans to prioritize, organize, and accomplish your work.\n\n\n* Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.\n\n\n* Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.\n\n\n* Ensures that regular on\\-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.\n\n\n* Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.\n\n\n**Supporting Management of Front Desk Team**\n\n\n* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.\n\n\n* Encourages and building mutual trust, respect, and cooperation among team members.\n\n\n* Serving as a role model to demonstrate appropriate behaviors.\n\n\n* Supervises and manages employees. Manages all day\\-to\\-day operations. Understands employee positions well enough to perform duties in employees' absence.\n\n\n* Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.\n\n\n* Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.\n\n\n**Ensuring Exceptional Customer Service**\n\n* Provides services that are above and beyond for customer satisfaction and retention.\n\n\n* Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.\n\n\n* Responds to and handles guest problems and complaints.\n\n\n* Sets a positive example for guest relations.\n\n\n* Empowers employees to provide excellent customer service.\n\n\n* Observes service behaviors of employees and provides feedback to individuals.\n\n\n* Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.\n\n\n* Ensures employees understand customer service expectations and parameters.\n\n\n* Interacts with guests to obtain feedback on product quality and service levels.\n\n\n* Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.\n\n\n**Managing Projects and Policies**\n\n\n* Implements the customer recognition/service program, communicating and ensuring the process.\n\n\n* Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.\n\n\n* Supervises same day selling procedures to maximize room revenue and control property occupancy.\n\n\n* Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.\n\n\n* Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.\n\n\n**Supporting Human Resource Activities**\n\n* Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.\n\n\n* Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.\n\n\n* Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.\n\n\n* Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.\n\n\n* Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.\n\n\n* Participates in employee progressive discipline procedures.\n\n\n**Additional Responsibilities**\n\n* Provides information to supervisors, co\\-workers, and subordinates by telephone, in written form, e\\-mail, or in person.\n\n\n* Analyzes information and evaluating results to choose the best solution and solve problems.\n\n\n* Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.\n\n\n* Performs all duties at the Front Desk as necessary.\n\n\n* Runs Front Desk shifts whenever necessary.\n\n\n* Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.\n\n \n\n\n*At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*\nAt more than 100 award\\-winning properties worldwide, The Ritz\\-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. 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Program & Project Management in Arona
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Program & Project Management
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Category:Program & Project Management
Program & Partnerships Manager (f/m/x)65174446801665120
Indeed
Program & Partnerships Manager (f/m/x)
Summary: As a Partnerships & Program Manager, you will be the visionary behind new B2B 'Applied-at-Work' learning programs, leading their end-to-end design and ownership. Highlights: 1. Visionary behind B2B 'Applied-at-Work' learning programs 2. End-to-end program design and ownership for transformative learning 3. Strategic bridge between academia, corporate partners, and professionals **About the company**### **Tomorrow University: A Next\-Generation University for Impactful Careers** Education is the most powerful lever for driving the transition to a sustainable society. That’s why we’ve built a university dedicated to educating and empowering the change\-makers of tomorrow. We offer accredited degree programs designed to equip learners with 21st\-century competencies while providing access to a world\-class network of experts to maximize their impact. As a remote\-first institution, we use technology and AI to enable flexible, personalized learning \- accessible from anywhere in the world. We are proud to be the first EdTech startup in Europe with a fully state\-recognized university license and to be ranked among the **Top 20 EdTech startups globally**. ### **Our Inspiration** We believe that transforming education requires rethinking how we teach. At Tomorrow University, we move beyond the traditional, teacher\-centered approach and embrace **a student\-centric learning model**. Our goal is to equip learners with the essential skills and mindset needed to create global impact, supported by a vast network of change\-makers. ### **Our Mission** At Tomorrow University, we leverage **science and technology** to enhance learning while fostering a global community for continuous growth and impact. Our students learn by **applying their knowledge to real\-world challenges** and engaging with world\-class educators, mentors, and partners from around the globe. **Be aware that all of our positions are completely Remote but our working hours are Central European Time (\+/\- 2h)** **About the role** As the **Partnerships \& Program Manager**, you are the visionary behind our new B2B 'Applied\-at\-Work' learning programs. This is an end\-to\-end leadership role where you will transform our current Impact Certificates and Executive Tracks into high\-impact, scalable corporate programs. You are the architect of a new category of education. You will be acting as the strategic bridge between academic faculty, corporate partners, and professionals to ensure our 'challenge\-based' model solves real\-world business problems. From the first corporate onboarding to the final graduation, you own the entire journey, building a transformative learning engine that directly impacts the future of work. **Your main tasks will include*** **End\-to\-End Program Design and Ownership:** Design a seamless learning journey meeting ToUs learning principles and ensure its overall success with an NPS of 60 * **Learner Success \& Support:** Act as the main point of contact for learners. You will facilitate onboarding, answer queries, and proactively ensure high completion rates. * **Stakeholder Coordination:** Work closely with corporate partners to support them, understand their requirements and coordinate with mentors and industry experts to deliver sessions. Work closely with German Government Authorities for securing public funding and support. * **Platform Management:** Be "hands\-on" within our learning stack (LMS). You will set up modules, manage assignments, and ensure the digital campus environment is ready for every cohort. * **Quality Assurance \& Feedback:** Collect and analyze feedback after every program cycle to iterate and improve the curriculum and delivery. * **Community Facilitation:** Foster an active, engaged online community among learners to encourage networking and peer\-to\-peer learning. **What we are looking for****Who You Are** * **Highly Communicative:** You are the "glue" that holds everyone together. You can manage a diverse group of stakeholders, from high\-level executives to academic professors. * **Empathy\-Driven:** You care deeply about the student experience. You can spot when a learner is falling behind and know exactly how to motivate them. * **Problem Solver:** In the world of live education, things happen. You are calm under pressure and can find quick, creative solutions to technical or scheduling hiccups. * **Operations Pro:** You love a good spreadsheet, a clean calendar, and a perfectly organized project management board (Notion, Asana, or ClickUp). **Qualifications** * **Experience:** 3\+ years in Program Management, Project Management, or Student Success—ideally within EdTech, a university, or a high\-growth startup. * **Tech Savvy:** Comfortable mastering new software quickly (LMS, CRM, and communication tools like Slack and Zoom). * **Process\-Oriented:** Proven ability to build or improve operational processes to make them scalable. * **Language:** Native or professional fluency in both English and German. **What Matters to Us** We’re looking for people who thrive in a dynamic, mission\-driven environment. These traits are especially important to us: * **Ownership \& Independence** – You take initiative and get things done * **Collaborative Mindset** – You enjoy working across teams and disciplines * **Clear \& Thoughtful Communication** – You know how to adapt your message to different audiences * **Integrity, Curiosity \& Growth** – You’re honest, open\-minded, and always looking to learn * **Proactivity \& Drive** – You bring energy and momentum to your work * **Commitment to Execution** – You don’t just dream big—you make things happen * **Passion for Sustainability, Entrepreneurship \& Technology** – You care deeply about building a better future **Perks \& Benefits****Work from anywhere, anytime** Our flexible work culture gives you the freedom to design your day. Need a change of scenery? We offer a co\-working budget so you can connect and collaborate wherever you are. **Grow with us** At Tomorrow University, we foster lifelong learning. You’ll have access to our innovative programs and be part of a culture that encourages continuous growth, personally and professionally. **Travel the world together** Twice a year, we bring the whole team together for a week\-long Workation somewhere in Europe, think bonding, brainstorming, and big ideas in beautiful places. **Time to recharge** You’ll get **25 vacation days** per year, plus public holidays based on your location. **Ready to shape the future of education and make an impact? Join us and help reimagine how we learn, grow, and build a better tomorrow.** At Tomorrow University, we believe in your potential, not your paperwork. Degrees are great, but your *drive* matters even more Notice: This is a remote position based in Spain.
Spain
Senior Growth Product Manager - 100% Remote (m/f/d)65174442052098121
Indeed
Senior Growth Product Manager - 100% Remote (m/f/d)
Summary: Seeking an experienced Growth Product Manager to own the \ Highlights: 1. Lead through product discovery, strategy, and execution 2. Empowered, outcome-focused teams with autonomy and ownership 3. International, collaborative culture with real human connection **This is not a Product Owner role focused on backlog management, delivery coordination, or writing tickets.** We are looking for a **true experienced Growth Product Manager** who owns the why and what, works closely with Engineering and Design on the how, collaborates strongly with stakeholders, and leads through product discovery, strategy, and execution. This is also **not a growth marketing role**. You will not run campaigns or acquisition channels. Growth in this role is driven primarily through **product\-led changes to the user experience**, experimentation, and system\-level improvements. This role requires strong English skills, as it’s our primary working language. German is a plus, but not required. \=\> **This role requires strong English skills,** as it’s our primary working language. German is a strong plus. **Who is Digistore24?** At Digistore24, we’re building a best\-in\-class ecommerce platform used by tens of thousands of entrepreneurs and SMEs to sell digital products, courses, memberships, and more. As a Senior Growth Product Manager, your mission is to drive product\-led growth across the Digistore24 platform, spanning activation, onboarding, engagement, retention, and monetization. You will own growth problems end to end: understanding user behavior, identifying opportunities, running experiments, shipping improvements, and measuring impact on activation, engagement, retention, and long\-term value. Success in this role is defined by measurable improvement in growth metrics, not roadmap output. **Your new dream job** As a Product Manager at Digistore24, you'll join one of our cross\-functional product teams and take ownership of a specific product domain. Your mission is to deeply understand our users, uncover valuable opportunities, and lead your team to deliver meaningful outcomes, all in alignment with the company’s broader product strategy and business goals. **Here’s what you’ll do:** **Own growth outcomes across the user lifecycle** * Take ownership of one or more core growth metrics across the user lifecycle, such as activation, engagement, retention, or monetization. * Identify friction, drop\-offs, and unmet user needs using data and user insights. * Translate insights into testable growth bets with clear success criteria. **Define growth models \& loops** * Build and evolve **growth models** that connect product inputs to business outcomes. * Identify and improve growth loops beyond linear funnels. * Make prioritization and tradeoffs explicit, aligning initiatives with company OKRs and strategic goals. **Lead experimentation** * Design and run experiments (A/B tests, prototypes, staged rollouts) with Design and Engineering. * Apply sound experimentation practices, including hypothesis definition, success metrics, and basic statistical reasoning. * Use learnings to iterate, double down, or stop initiatives decisively. **Be hands\-on with product analytics** * Work daily with product analytics to guide decisions and uncover opportunities. * Use tools like **PostHog** (strong plus), Amplitude, Mixpanel, or Pendo to analyze user behavior and experiment results. * Turn data into clear insights that inform decisions. **Drive end\-to\-end execution** * Lead initiatives from problem framing through discovery, delivery, and measurement. * Collaborate closely with Engineering and Design on scope, tradeoffs, and sequencing. * Ensure learnings are documented and reused. **Collaborate across the company** * Work as a thought partner with stakeholders across Marketing, Support, Analytics, and Leadership. * Align teams around shared goals and outcomes. * Communicate clearly and proactively. **Your benefits at Digistore24** At Digistore24, we believe that great people do their best work when given real autonomy, clarity of purpose, and a supportive environment. Here’s what you can expect when you join us: * **Work from anywhere, on your schedule**: Whether from home or your favorite coworking space (3 days a week): as long as you have a stable internet connection, your work location and hours are flexible (MO\-FR). * **Continuous learning:** Access to regular training opportunities and development resources to grow your skills and career. * **Stable, founder\-led business:** We’re a profitable German high\-tech company, funded by our successful product, not outside investors. * **Empowered, outcome\-focused teams**: Join a product culture built on autonomy, ownership, and direct feedback, not micromanagement. * **Tools that fit your workflow**: Choose the hardware that suits you best, whether MacBook Pro or ThinkPad. * **International, collaborative culture**: Work with an international team of thoughtful, driven people * **Real human connection**: Enjoy spectacular in\-person team events across Europe to build relationships beyond screens. * **Ownership from day one**: You’ll be trusted to make decisions and drive impact right from the start. * **No dress code. No egos. Just teams solving problems together.** **Your superpowers** * **Outcome\-oriented product leadership:** Consistently focuses on user and business impact rather than features, roadmaps, or delivery rituals. * **Strong analytical and data\-driven decision making:** Comfortable working directly with product analytics and experiment results to guide prioritization and decisions. * **Experimentation and learning mindset:** Able to design, run, and interpret experiments, iterate based on evidence, and make clear stop / continue decisions. * **Clear and effective communication:** Communicates complex problems, insights, and tradeoffs clearly to cross\-functional teams and senior stakeholders. * **Structured problem solving in ambiguous environments:** Breaks down unclear growth problems into actionable hypotheses, experiments, and next steps. **What we’re looking for:** **Must\-haves** * **5\+ years of Product Management experience** in cross\-functional product teams. * **2\+ years of hands\-on Growth Product Management experience** (or equivalent PRODUCT growth\-focused role). * Proven experience driving growth initiatives across multiple lifecycle stages, with hands\-on experience in engagement and/or retention. * Strong product analytics skills and comfort working directly with data. * Solid understanding of experimentation methods (A/B testing, prototyping, basic statistics). * Experience in PLG, self\-serve, or B2B SaaS products. * Excellent English communication skills. **Strong plus** * Participation in **Reforge cohorts** (Growth Series, Retention, Experimentation, etc.). * Experience with **PostHog**. * Entrepreneurial or founder experience. **This positions is NOT for you if** * … you have primarily worked as a **Product Owner, Project Manager, or Delivery Manager** focused on backlog management rather than outcomes. * … you have **no hands\-on experience owning growth metrics** in a software product (activation, engagement, retention, monetization). * … you are coming from **growth marketing only** and have not driven growth through product changes and experimentation. * … you are uncomfortable with **ownership and accountability** for results and prefer being told what to build. * … you rely on opinions or stakeholder direction rather than data, experiments, and user evidence. **Our values** Please take a REALLY close look at the values. Are you ready to live them? **Your typical day at Digistore24** Every day looks a little different, but here’s how a typical day as a Product Manager at Digistore24 might unfold: * **Start with focus**: You begin your day reviewing key metrics and digging into recent shifts in user behavior and feedback — looking for signals that might influence upcoming priorities. * **Team sync**: You join your cross\-functional team’s daily standup. Engineering shares progress, and you help resolve a blocker by aligning with a stakeholder on a dependency. * **Deep work \& discovery**: You block a few hours for discovery: analyzing product analytics, preparing interview notes, or mapping out different approaches to a tricky problem you’re trying to solve. * **Stakeholder collaboration:** You hop on a call with Support and Legal to bounce around ideas for a new feature. Their insights into operational constraints and edge cases help you shape a more robust solution before bringing it to the team. * **Collaboration \& critique**: Later, you join a working session with your product designer to review early sketches for a new experience. You brainstorm ways to make it simpler and more intuitive. * **Alignment \& prioritization**: You catch up with your Engineering Manager to discuss trade\-offs and refine the next slice of work. You revisit the roadmap and adjust backlog items to reflect new learnings. * **Stakeholder alignment**: In the afternoon, you meet with Sales and Marketing to share what’s coming next, gather feedback on recent launches, and make sure everyone’s in sync. * **Wrap up with clarity**: Before finishing your day, you document key learnings, sketch out next steps, and summarize key context for the team, helping everyone stay aligned and focused. * You close your laptop knowing you’ve moved the product (and the team) forward.
Lugar Sixto, 40, 36648 Sisto, Pontevedra, Spain
Quality Engineer65161409352065122
Indeed
Quality Engineer
Summary: Join as a Quality Engineer to ensure product and service reliability, manage quality standards, and drive continuous improvement within multidisciplinary teams. Highlights: 1. Collaborate on quality goals with project management 2. Implement rigorous quality control procedures 3. Identify root causes and execute corrective actions proactively Quality Engineer We are now looking for a **Quality Engineer** to join our team working for a better future. The position is permanent and the preferred location is inPorriño, Spain. **What you will be doing** **As Quality Engineer, your work will focus on these responsibilities:** * Collaborate effectively with project management to ensure the availability of resources to achieve quality goals. * Define clear measures within the Project Quality Plan for alignment with project objectives. * Align quality requirements with project objectives and regulatory standards to ensure compliance. * Conduct continuous monitoring and testing of processes and materials to address deviations efficiently. * Provide leadership and coordination to quality assurance teams for adherence to set standards. * Implement rigorous quality control procedures to enhance product and service reliability. * Maintain comprehensive documentation of failures, resolutions, and quality performance. * Regularly monitor product and service quality metrics, identifying improvement opportunities. * Formulate and apply effective strategies for resolving and preventing non\-conformities. * Provide support during customer inspections and audits * Identify root causes of issues and execute corrective actions and optimization techniques proactively. * Integrate quality management principles across organizational processes. **To be successful in this role, we expect you to have:** * Knowledge and experience with shaft line products. * Knowledge of quality standards applied to the marine industry. * Knowledge of quality standards applied to hydrodynamic bearings. * Solving problems tools: 5 why, Ishikawa, 8D, QRQC, A3, … * Experience with SAP ERP software * Experience working in multidisciplinary teams and leading projects. * Knowledge of inspection plan, elaboration of project manufacturing processes and management of inspections with customers. * Level of English for full professional development In this role, some travel is required to meet with our customers around the world. Thus, we hope you to be ready to travel approximately 20%, even though most of the meetings are held virtually. **Why you and us?** We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co\-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition? We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future. **Contact \& next steps** We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout. For further questions please reach out to Susana López, QEHS Manager, through susana.lopez@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to). Welcome to join us in shaping the decarbonisation of marine and energy! \#LI\-AM2 Last application date: 04/02/2026 At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job\-relevant merits and abilities. Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
Rúa Aloques, 13-11, 36400 O Porriño, Pontevedra, Spain
Coord-Graphic Design64362506793986123
Indeed
Coord-Graphic Design
**Additional Information** **Job Number**25179337 **Job Category**Sales \& Marketing **Location**The Ritz\-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations that reflect the brand’s image and style in order to drive hotel revenue. Partners with marketing managers and related operational departments as part of a project team providing design and conceptualization solutions pertaining to deliverables. Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral. Monitors the progress of all projects, including the maintenance of project files and archives, and provides continuous communication to the Marketing and/or project team regarding ongoing project and status updates. Executes various aspects of production including, printing, scanning, digital retouching, image editing, special effects, and file manipulation and layout. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Bachelor’s degree from accredited university or college in Graphic Design. Related Work Experience: 3 to 5 years Graphic Design experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* At more than 100 award\-winning properties worldwide, The Ritz\-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz\-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz\-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz\-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
799V+CQ Las Cañadas del Teide, Spain
Mgr-Front Desk64151450657665124
Indeed
Mgr-Front Desk
**Additional Information** **Job Number**25170077 **Job Category**Rooms \& Guest Services Operations **Location**The Ritz\-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR * 2\-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day\-to\-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. * Ensures that regular on\-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. * Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team** * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and building mutual trust, respect, and cooperation among team members. * Serving as a role model to demonstrate appropriate behaviors. * Supervises and manages employees. Manages all day\-to\-day operations. Understands employee positions well enough to perform duties in employees' absence. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. * Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service** * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Responds to and handles guest problems and complaints. * Sets a positive example for guest relations. * Empowers employees to provide excellent customer service. * Observes service behaviors of employees and provides feedback to individuals. * Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. * Ensures employees understand customer service expectations and parameters. * Interacts with guests to obtain feedback on product quality and service levels. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. **Managing Projects and Policies** * Implements the customer recognition/service program, communicating and ensuring the process. * Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. * Supervises same day selling procedures to maximize room revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. * Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. **Supporting Human Resource Activities** * Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. * Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. * Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. * Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. * Participates in employee progressive discipline procedures. **Additional Responsibilities** * Provides information to supervisors, co\-workers, and subordinates by telephone, in written form, e\-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. * Performs all duties at the Front Desk as necessary. * Runs Front Desk shifts whenever necessary. * Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* At more than 100 award\-winning properties worldwide, The Ritz\-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz\-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz\-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz\-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
799V+CQ Las Cañadas del Teide, Spain
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