Night Concierge

Description

Job Summary: Concept hotel Group is seeking a Night Concierge for its hotel in Ibiza, responsible for check-ins/check-outs, billing, and ensuring the hotel’s smooth overnight operations. Key Highlights: 1. Be part of a united and dynamic team. 2. Opportunity to work in a distinctive hotel environment. 3. Develop skills in customer service and night-time management. Do you have experience in the Front Office department? Do you wish to join a united and dynamic team? Do you reside in Ibiza? This is your opportunity! Concept hotel Group, the island’s most distinctive hotel company, is looking for ***a Night Concierge*** for Hotel Mongibello Ibiza. **Responsibilities** Reporting to the Front Office Manager, responsibilities include: * Guest arrivals (check-in) and departures (check-out) * Performing billing and collection tasks * Managing reservations and their modifications * Cash reconciliation * Implementing upselling and cross-selling policies * Carrying out tasks assigned by the Front Office Manager * Verifying and securing main and secondary access points, as well as other areas * Switching off or verifying lighting according to procedure * Conducting periodic rounds throughout the premises (interior and exterior) **Requirements** * Degree or higher vocational training in Tourism or related field * Prior experience as a Front Desk Agent or in a similar role * Advanced English proficiency: C1 level; additional languages are an asset * Availability to work night shifts * Residence in Santa Eulalia or surrounding areas **We Are Looking For** * A positive, enthusiastic, and proactive attitude · Autonomy and initiative-taking ability * A solution-oriented individual capable of adapting to diverse environments, guests, and situations * Excellent communication skills * Customer orientation through excellence * Ability to communicate clearly and with interpersonal finesse **What Do We Offer In Return For Your Commitment And Motivation?** * Fixed-term discontinuous contract * Consistent working schedule * Competitive salary * Meals provided at the hotel *If you believe you match this profile and are eager to embark on this new adventure, we look forward to meeting you.* ***Tell us your story****!* Employment Type: Full-time Application Questions: * Do you have accommodation in Ibiza? * This position requires night work—Are you interested? Work Location: On-site