TRAINING & LEARNING SOLUTIONS SPECIALIST

Description

**Title:** **TRAINING & LEARNING SOLUTIONS SPECIALIST** =============================================================== Date: 24 Jul 2026 Location: Madrid, M, ES, 28079 Our Company We are Spain’s largest airline and a leader between Europe and Latin America; we belong to the IAG airline group and are part of the **one**world alliance. Our goal is always to be our customers’ best travel choice, ensuring they feel that their safety—and the quality and experience of their journey—are our top priorities. In addition to our airline operations, aircraft maintenance is one of our complementary businesses. At Iberia, we value professionals who serve as role models for our customers—and also within their teams. We expect all new hires to embody these values. Professional Challenge **Would you like to drive learning transformation in a major company?** We are seeking a **Training Specialist** with a technological, analytical, and internally client-oriented profile—someone who combines deep functional knowledge of LMS platforms with experience in training management and digital learning solutions. You will join the team responsible for ensuring the proper functioning of the training ecosystem, contributing to the evolution of **SuccessFactors Learning**, managing training activities, and developing digital learning solutions. Responsibilities *Functional LMS Management* * Act as the functional superuser of SuccessFactors Learning, ensuring its correct operation and ongoing evolution. * Define functional criteria and safeguard system configuration quality. * Identify, analyze, and manage functional incidents, coordinating resolution with technical support teams and vendors. * Participate in the implementation of new features, enhancements, and LMS improvement projects. * Ensure system data quality and integrity, proposing process improvements. *Training Management* * Coordinate planning and execution of classroom-based, virtual, and e\-learning training activities. * Support various business areas in managing their training needs. * Monitor training activity, participation metrics, and compliance rates. * Collaborate on continuous improvement and automation of training processes, applying AI-based or similar solutions. *Learning Analytics and Digital Content* * Develop dashboards and executive reports on training activity and key performance indicators. * Analyze data to identify improvement opportunities and support decision-making. * Design and develop e\-learning content using authoring tools. * Publish, maintain, and validate SCORM courses, ensuring correct integration and functionality within the LMS. ***What Will You Find in This Role?*** * Participation in the evolution of one of the main learning ecosystems within a major corporation. * Involvement in digital transformation projects within the People function. * Work with a highly complex, enterprise-scale LMS platform. * Collaboration with multidisciplinary teams and business units to foster a culture of continuous learning. * Professional development in a position balancing technology, analytics, user experience, and training management. Essential Requirements for the Position * University degree in Human Resources, Psychology, Pedagogy, Business Administration and Management (ADE), Engineering, or related fields. * Between **3 and 5 years of experience** in roles related to Training, LMS, or Learning Technologies. * Experience as an LMS administrator or functional superuser, preferably with **SuccessFactors Learning**. * Knowledge of e\-learning authoring tools and the **SCORM** standard. * Experience in managing and coordinating training activities. * Ability to produce reports and analyze training KPIs. * Advanced proficiency in Excel and PowerPoint. * Prior experience with data visualization tools (e.g., Power BI) and project management is desirable. * English level B2 or higher. Personal and Managerial Characteristics * Internal customer orientation and service mindset. * Analytical thinking and ability to transform data into actionable insights for decision-making. * Coordination and influence capabilities in cross-functional environments, collaborating across organizational departments. * Strong organizational and planning skills to manage multiple initiatives simultaneously. * Problem-solving skills and commitment to continuous improvement. * Ability to communicate clearly with both technical and business stakeholders. * Curiosity about innovation and emerging technologies applied to learning. This role is ideal for a professional who enjoys combining **technology, training, and analytics**, with the ability to influence, coordinate, and translate business needs into efficient, high-impact learning solutions. Talent at Iberia We value professionals who serve as behavioral role models for our customers—and also within their teams. We expect all new hires to embody these values. * **We Are One and Diverse**: You work collaboratively, openly, and jointly toward a shared objective in a diverse and inclusive environment. * **We Bring Heart and Passion**: You make things happen by fully committing to everything you do. * **We Reinvent Tomorrow**: You seek novel and different ideas to solve problems. * **We Connect With Our Customers and Colleagues**: You consistently go one step beyond expectations—with a smile and friendly demeanor. * **We Keep It Simple and Efficient**: You focus on what matters most, analyzing situations and eliminating non-value-adding elements. * **Safety Is in Our DNA**: We work with full attention and care from day one—on every ground operation, on every flight. We know our processes and apply them rigorously. Our Commitment to Diversity and Inclusion At Iberia, we are one and diverse. We faithfully reflect today’s society and have highly diverse teams that enrich us, making us more creative and innovative. We believe in talent without labels and are fully committed to offering equal professional opportunities to everyone. Therefore, all decisions in our selection processes are based exclusively on the competencies, skills, and knowledge required to perform the role.