Description
Position Summary:
We are seeking a material civil liability claims handler to manage home insurance claims, ensuring amicable resolution and service quality.
Key Highlights:
1. Efficient and rigorous management of material civil liability claims.
2. Promoting amicable resolution of cases and efficient settlements.
3. Negotiation with insurance companies and legal representatives.
**Department**
INDIVIDUAL CORPORATE
**Region**
Madrid (province)
Responsibilities
* Ensure efficient, rigorous, and settlement-oriented handling of material civil liability claims under the Home insurance line.
* Promote amicable resolution of cases, both through conventional procedures and those processed under the SGR Agreement.
* Proper use of the MASC mechanisms and the SGR Agreement.
* Ensure service quality, cost control, and compliance with established claim processing deadlines.
**Main Responsibilities**
* Analyze coverage, liability, and quantification of material damage in accordance with policy terms and current regulations.
* Handle claims both as debtor and creditor, ensuring proper protection of the company’s interests.
* Correctly apply and manage cases processed under the SGR Agreement, guaranteeing operational and financial compliance.
* Negotiate with opposing insurance companies and legal representatives, seeking efficient settlements. 3 Essential Requirements
* Minimum 1 year of experience handling material civil liability claims across various lines, preferably in Home insurance.
* Experience managing cases involving opposing insurance companies and/or opposing legal counsel.
* Technical knowledge of material damage assessment and liability analysis.
* Operational knowledge and application of the SGR Agreement.
* Ability to negotiate with third parties, oriented toward reaching settlements.
Indispensable Requirements
* University degree.
* Knowledge of other sectoral agreements beyond the SGR Agreement.
* Advanced proficiency in claims handling tools