Level 1 Support Technician

Description

Job Summary: We are seeking a Level 1 Support Technician to assist users, resolve incidents, and manage inventories in a dynamic technological environment. Key Highlights: 1. Professional development at a leading company in the technology sector. 2. Career development plan and continuous training with partner certifications. 3. Integration into a humanistic and diverse organizational culture. Posted on May 29, 2026 Location Madrid Category Information Technology and Telecommunications Subcategory Systems Sector Information Technology and Services Working Hours Full-time Work Mode On-site Professional Level Employee Department Information Technology * * ### **Description** For some people, technology is a challenge, innovation is a passion, and the opportunity to change the world is a reality. We are Integra, a leading company in the technology sector. Our core values are people, innovation, and continuous learning. With us, you can fully develop your potential within an inclusive and close-knit team — would you like to hear more? From our Systems Department, we are looking to hire a **Level 1 Support Technician** to provide services for one of our clients in the biotechnology sector. **What will your responsibilities be?** * Providing on-site, telephone, or email support to users. * Resolving basic incidents and requests (user onboarding/offboarding, microcomputer support, printer configuration, device imaging, etc.) * Using GLPI ticketing system. * Inventory management * Mobile devices **What profile are we looking for?** * Higher Education Degree. * Minimum 2 years of experience in similar roles. * Knowledge of Active Directory. * Proficient use of Microsoft Office 365\. * English language skills are valued **What can we offer you?** * Permanent contract. * Intensive summer working hours. * On-site work mode. * Career development plan and continuous training. You will have access to all certifications offered by our partners (Microsoft, IBM, Sage, Fortinet, etc.), as well as our internal training platform and business school (Integra Technology School). **What can we provide you?** TO BE part of a company that cares about people and is strongly committed to maintaining and developing a work environment that respects and values diversity and promotes equal opportunities across all areas. We help our team achieve balance among personal, professional, and family life. TO BE part of a diverse team composed of outstanding individuals and professionals. You will receive guidance during your onboarding into the organization and role, personalized professional and personal development plans, continuous training, and access to top-tier certifications. We are Gold Business Partners of IBM, Sage, Microsoft, Salesforce, Lenovo, etc. TO JOIN a unique organizational culture with a humanistic focus where people matter, contribute, and successes are shared. If you’ve read this far… we want to meet you! ### **Minimum Requirements** Higher Education Degree. Minimum 2 years of experience in similar roles. Knowledge of Active Directory. Proficient use of Microsoft Office 365\. English language skills are valued