Senior Copilot Studio & Power Platform Developer

Description

Job Summary: We are seeking a senior developer to create innovative solutions with Copilot Studio and Power Platform, design conceptual architectures, and bridge technology with business needs. Key Highlights: 1. Development of transformative projects using Copilot Studio and Power Platform. 2. Design of conceptual architectures and innovative solutions. 3. Close collaboration with teams and stakeholders as a technical reference. Job Description Join us as a Senior Developer in the Modern Workplace area and participate in the development of transformative projects, creating innovative solutions with Copilot Studio and Power Platform. Help design conceptual architectures to meet clients' precise needs while connecting technology with business through exceptional communication. **Together do what matters** **What You’ll Do:** * Design and develop copilots/agents in Microsoft Copilot Studio—from use-case definition through deployment and continuous improvement. * Design and orchestrate multi-agent architectures (Agent-to-Agent), coordinating interactions among specialized copilots (by user, role, or context) to resolve complex end-to-end processes at scale. * Build business-oriented conversational experiences (employee experience, internal/external support, service desk, operations, knowledge assistants), focusing on adoption and value (KPIs, time savings, quality, satisfaction, incident reduction, etc.). * Implement automations and orchestrations using Power Automate (actions, approvals, integrations, RPA where applicable) and, when needed, enrich them with Power Apps. * Integrate copilots with Power Platform, M365, Teams, Dataverse, Azure, and APIs (REST), connecting enterprise systems and data sources (including standard and custom connectors). * Design grounding and information retrieval (RAG) solutions using SharePoint, Dataverse, or other knowledge sources. * Optimize prompts, context, and agent response quality. * Design customized agent behaviors (tone, role-based responses, contextualization by user/profile). * Design and apply ALM practices (environments, solutions, versioning, pipelines, testing, deployments) to ensure quality and maintainability. * Facilitate workshops with business and technology teams: discovery, requirement definition, conversation design, functional/technical architecture, and iterative demos. * Collaborate closely with functional specialists, architects, security, change/adoption, and client teams—acting as a technical reference with a consultative mindset. * Ensure security, governance, and compliance: DLP, environment strategies, access/identity controls, secret management, auditing, and monitoring. * Incorporate Responsible AI principles: traceability, explainability where applicable, bias minimization, security, responsible data usage, and controls to prevent “over-sharing”. Qualifications * Proven experience with **Power Platform (Power Automate, Dataverse, Power Apps)** and Copilot Studio (or Power Virtual Agents), designing conversational flows, integrations, and solutions. * Solid knowledge of the **Microsoft ecosystem (M365, Teams)** and experience automating business processes across various domains (HR, ITSM, Sales, Finance, etc.). * Practical experience with **integrations (REST APIs, OAuth2, Entra ID)** and Azure services for extensibility (Functions, Logic Apps, Key Vault, monitoring). * Strong understanding of **solution architecture and best practices** (scalability, performance, observability, ALM, low-code/pro-code development). * Experience with **Power Platform governance and security** (DLP, environments, roles, data governance) and Responsible AI practices in enterprise settings. * Strong **consultative mindset and communication skills**, including stakeholder management, workshop facilitation, and support for AI adoption and change management initiatives (training, value measurement, enablement). **About You:** * You tackle challenges with sharp intellect and a thirst for knowledge. * You collaborate seamlessly, fostering open and effective communication. * You embrace creativity and explore innovative solutions. **Enjoy Your Career** * Opportunity to work for Microsoft’s Global Partner of the Year (14 consecutive years), with exceptional development and training (minimum 80 hours annually of paid training and certifications). * Real-time access to global technical and specialized resources. * Dedicated career advisor to accelerate your growth. * Committed and supportive colleagues genuinely invested in you. * Learn more about some of our benefits here: https://www.avanade.com/en-gb/career/benefits **A Great Place to Work** By bringing your skills and capabilities to Avanade, you’ll receive distinctive experiences, unlimited learning, and ambitious growth in return. As we continue building our diverse and inclusive culture, we become even more innovative and creative—helping us better serve our customers and communities. You’ll join a community of intelligent, supportive collaborators who will support, guide, and value your experience. You’ll be part of a company built for mission-critical, cutting-edge technology solutions—committed to improving how people work, interact, and live. **It’s all here—take a look!** Visit our Inclusion and Diversity page. More Information * Content Management with Adobe Franklin – Techs & Specs Blog (avanade.com) * ChatGPT and AEM Integration – Techs & Specs Blog (avanade.com) * Avanade Insights – exchange ideas that drive tomorrow’s innovation * Inside Avanade – explore what it’s like to work at Avanade