Overview: Are you interested in joining a dynamic and international team of professionals to transform education? IE University's S**chool of Architecture and Design** is looking for an **P****rogram Assistant for the Master’s Programs** to join its team! We are seeking a dedicated, friendly, and proactive **Program Assistant for the Master’s Programs at the IE School of Architecture and Design**. As the cornerstone of daily operations, the Program Assistant serves as the primary point of contact for students and professors. This role is crucial to ensuring the smooth functioning of our programs while contributing to a vibrant and enriching academic environment. **Why IE University?** With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high\-level faculty who bring real\-world experience into the classroom and foster a hands\-on approach to learning. **Our Purpose** At IE University, we foster positive change through education, research, and innovation. As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime. Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities. **Our People**At IE we are: * People\-driven * Change Builders * Autonomy Enthusiasts * Communication Enthusiasts * Knowledge Champions We are looking for a person to join a full\-time position in **Madrid \- IE Tower** Responsibilities: **Your role as a Program Assistant will involve:*** **Support Students and Faculty**: Provide daily assistance to students and professors, addressing queries and offering guidance. * **Manage Communication**: Handle a high volume of emails, ensuring prompt and accurate responses to student inquiries. * **Coordinate Across Departments**: Liaise with various departments (Registrar, Planning, Careers) to streamline program operations. * **Maintain Databases**: Compile and update student information databases regularly. * **Prepare Reports**: Assist in the preparation and editing of internal reports. * **Process Expenses**: Handle expense reports efficiently. * **Assist in Event Planning**: Support the planning and execution of events and projects throughout the academic year. Qualifications: **To thrive in this role, you should possess the following qualifications:*** **Customer Service**: Have a passion for providing outstanding customer service in a multicultural setting. * Excellent **organizational and time management skills.** * **Communication Skills**: Possess excellent verbal and written communication skills, and be fluent in English. * **Technical Proficiency**: Be skilled in Microsoft Office Suite. * **Organizational Skills**: Demonstrate strong organizational abilities, with a proven track record in managing customer interactions. * **Adaptability**: Thrive in a busy environment, capable of multi\-tasking and handling a high volume of work. * **Team Player**: Work well within a team, collaborating effectively with colleagues. * **Attention to Detail**: Show commitment to their work with a positive attitude and meticulous attention to detail. Unleash your full potential and make an impact. The next move is yours! If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team at **IE University.** *At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.*