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Telemarketer Illescas65213723799298120

Telemarketer Illescas

Job Summary: We are looking for enthusiastic telemarketers with commercial skills to acquire new customers, provide personalized advice, and close commercial operations in the insurance sector. Key Highlights: 1. Initial online training to learn products and working methods 2. Training to obtain the MEDIATOR TITLE 3. Professional development in the insurance sector Description **Atocha Insurance is looking for you!** We are seeking telemarketers to join our company. We are a leading company in the insurance sector and want to incorporate enthusiastic individuals with strong commercial skills into our team to contribute to our continuous growth. **Your responsibilities would include:** * Outbound calls to databases provided by the company to acquire new customers * Preparing and delivering personalized offers and advice based on identified customer needs * Explaining and presenting the products and services offered * Closing commercial operations **We offer:** * A 25-hour-per-week employment contract, morning shift from 09:30 to 14:45, Monday to Friday. The position is on-site and stable, with an indefinite-term contract. * This position is NOT for temporary campaigns, as we aim to expand and consolidate our professional team. * Initial online training to familiarize you with our products and, above all, how to perform your job. * Online platform training to obtain the official MEDIATOR TITLE (accredited certification) required by the General Directorate of Insurance for carrying out this activity. * Professional development in the insurance sector Requirements **We are looking for:** * Empathy and ability to identify customer needs in order to guide them and offer the best value-added insurance solutions * Excellent communication skills and strong customer orientation * Prior experience in the insurance sector is valued, as well as holding Certificates B and Level 3 in Insurance **Join our team!**

Pol. Ind. la Veredilla, 1Z, 45200 Illescas, Toledo, Spain

Tourism Commercial Coordinator65213723480961121

Tourism Commercial Coordinator

Job Summary: We are looking for a Commercial Coordinator for our tourism transport service, responsible for designing and maintaining a sales network and ensuring an offer aligned with demand. Key Highlights: 1. You are part of a leading company in the passenger transport sector. 2. You lead and develop a team in the tourism transport sector. 3. You directly impact the commercial strategy and market share. With over 130 years of history, our company is one of the main operators in Spain’s road passenger transport sector. Since 2013, Avanza has entered a new phase by integrating into the Mexican multinational Mobility ADO. Mobility ADO is a multinational specializing in comprehensive mobility management for people. Founded in Mexico over 80 years ago, it is currently one of the world’s leading private passenger transport operators. Avanza’s services include: long-distance passenger transport, commuter transport, urban transport (Metro, Tram, Bus, and Bicycle), bus terminal management, and management of commercial companies and services. If you are interested in joining our team, passionate about passenger transport, and believe you meet the stated requirements, do not hesitate to apply to our job posting—we would be delighted to meet you. At Avanza, we believe in people, equal opportunities, and non-discrimination. All our selection and promotion processes are based exclusively on the candidate’s profile, knowledge, competencies, and experience. Responsibilities At Avanza, a leading company in the passenger transport sector, we need to hire a Commercial Coordinator for our tourism transport service, who will design and maintain a sales network for the tourism transport services provided, and ensure an offer aligned with customer demand—based on analysis of customer behavior and perceptions—located at Méndez Álvaro South Bus Station (Madrid). What will your job involve? * Design, maintain, and consolidate an in-house sales network, targeting either travelers or third parties (hotels, museums, restaurants, etc.). * Conduct commercial prospecting, contacting potential customers, identifying business opportunities, and developing tailored proposals. * Provide support to major customers during system onboarding and assist them throughout billing processes, incident resolution, queries, etc. * Attend tourism fairs or events, offering services related to your activity and/or possible company services through cross-selling. * Analyze and jointly monitor, with Operations, service occupancy levels to ensure offered frequencies match customer demand, proposing service adjustments to optimize product type, schedules, and routes. * Analyze competitors and define action plans to increase market share and strengthen the company’s positioning. * Lead the assigned team, identifying their characteristics, concerns, and expectations to foster their professional development. * Coordinate street-level sales assistants, supporting them in resolving any incidents arising during ticket sales shifts to travelers. Requirements Bachelor’s or Degree in Business Administration & Management (ADE), Marketing, or Commerce Master’s in Commercial Management Advanced office software skills; Social Media proficiency Minimum 5 years’ experience as a Commercial Coordinator Offer Permanent contract Working hours from Monday to Sunday, rotating and flexible shifts * If you are interested in joining our team, passionate about passenger transport, and believe you meet the stated requirements, do not hesitate to apply to our job posting—we would be delighted to meet you.

Prta del Sol, 4, Centro, 28013 Madrid, Spain

Murex Analyst (Functional Profile) (Hybrid Málaga)

Job Summary: UST is seeking a Murex Analyst to join its team, providing services to a leading client in the banking sector and participating in market risk projects. Key Highlights: 1. Opportunity to work with Murex 3x and market risk. 2. Participation in projects and initiatives, and proposal of improvements. 3. English interaction, with professional development opportunities. 3 Openings Madrid ### **Role description** **We’re still looking for talent… and we’d love for you to join our team!** To help you get to know us better: UST is a U.S.-based multinational certified as a Top Employer and Great Place to Work, with over 35,000 employees globally and a presence in more than 35 countries. We are leaders in digital technology services and deliver large-scale technology solutions to major corporations. **What are we looking for?** We are seeking a **Murex Analyst** with experience in Murex and Market Risk to serve one of our leading clients in the banking sector. **Responsibilities:** * Calculation of VaR pipeline metrics using Full Reval and Taylor methods, performing completeness and data integrity analysis, as well as monitoring and reviewing calculated figures. * Use of the Murex 3x tool. * Execution of end-to-end (E2E) integration testing. * Analysis and reporting on ongoing projects. * Participation in projects and initiatives, as well as proposing improvements to the pipeline. * Addressing requests and queries from Market Risk users. **What we expect from you:** * Knowledge of Market Risk and Financial Products. * Experience with Murex 3x. * Understanding of the end-to-end (e2e) pipeline for calculating VaR pipeline metrics. * Intermediate-to-advanced Excel proficiency. * Bachelor’s degree in Economics/Business Administration or Technical Engineering/Computer Science. * Postgraduate qualifications specializing in finance, stock markets, or financial markets are desirable. * Knowledge of SQL, Big Data, and Python is desirable. * Minimum English level B2; intermediate-to-advanced level required, as there will be extensive English interaction. **Location** Hybrid Málaga. 3 days per week in the office. **Working Hours** Standard office hours. **What do we offer?** 23 working days of vacation plus December 24th and 31st. Numerous social benefits (health insurance, remote work allowance, life insurance, and accident insurance). Flexible Compensation Program (meal card, childcare vouchers, transport card, online English classes, health insurance for your family, etc.). Free access to multiple training platforms. Job stability and professional career growth. We have an internal referral compensation program in place. Option to receive your salary in either 12 or 14 installments. Work-life balance measures (flexible hours, remote work, specialist advisory services (psychologist, nutritionist, personal trainer), shortened Friday hours and summer hours depending on project). UST Club platform offering discounts and gym discounts. **If you’d like to learn more, don’t hesitate to apply—we’ll contact you shortly to provide further details about this position! We’re waiting for you!** **At UST, we are committed to equal opportunity throughout our recruitment processes and do not discriminate on the basis of race, gender, disability, age, religion, sexual orientation, or nationality. We are committed to inclusion for people with disabilities and actively promote the hiring of individuals holding a disability certification.** ### **Skills** financial operations,murex,sql,python, ### **About UST** UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Prta del Sol, 4, Centro, 28013 Madrid, Spain

Small Business Underwriter – Madrid65180936752643123

Small Business Underwriter – Madrid

Job Summary: We are looking for a proactive Small Business Consultant for our MADRID Regional Office, responsible for identifying business opportunities, growing the portfolio, and achieving set targets. Key Highlights: 1. Committed to social activism and team diversity. 2. Flexible working hours and genuine digital disconnection. 3. Extensive customizable benefits package. Hi there! I’m Mariana, the recruiter for this role. Traveling is one of my greatest joys—and what makes it even more special is sharing those experiences with my family and our beloved cat Rosita. Maybe this is the tenth job posting you’ve read today—perhaps while lounging on the sofa with Netflix playing in the background, or amid a major life transition—and they all seem identical. Let me be clear: at Zurich, we’re not perfect—but we’re pretty awesome! And if you’d like to know why, keep reading. First of all, THANK YOU for your interest in our company. We know that exploring new opportunities can be challenging—but don’t worry: everything happens in its own time! **Let’s get straight to the point!** I’ll summarize our DNA in just two points: * We love volunteering—but we prefer to **be activists for change**. How? By focusing on young people at risk of social exclusion or fighting climate change through actions such as reforesting forests in Madrid and Doñana National Park. In 2024, we contributed over 20,000 hours of activism. * At Zurich, we say it loud and clear: we’re proud of our colors and believe diverse teams make the difference. Here, we don’t talk about disability—we talk about ability. **Being authentically yourself is our top priority**, with no closets standing between us and no glass ceilings. 50% of our leadership positions are held by women (including the Executive Committee). Did you know we produce our own podcasts on sexual identity? We’re building a company where everyone is welcome. **And you might be wondering: Mariana, what will my day-to-day look like wearing the blue jersey? I love that you’re asking this question—I asked it myself back then:** We seek a Small Business Consultant within our MADRID Regional Office, based in Madrid, whose responsibilities include proactively identifying business opportunities in the agent and broker market to grow the portfolio and achieve required plan targets (new business, retention goals, claims ratio, etc.). Your day-to-day will involve: * Proactively seeking new small business underwriting opportunities. * Monthly tracking and achievement of your regional plan (portfolio, New Business, claims ratio, retention, etc.). * Monitoring and reviewing proper execution of underwriting initiatives. * Supporting underwriting during key renewals of our SME portfolio. * Thorough evaluation and understanding of broker portfolios to identify growth opportunities for each SME broker assigned to your panel. * Conducting cross-selling with other business lines to increase product density per client. * Interacting with sales teams related to your territory or assigned brokers. * Building strong networks of agents and brokers specializing in SME insurance. * Reporting broker feedback internally to implement timely improvements. * Collaborating with marketing teams for agents/brokers and supporting product launches. * Diagnosing and developing recommendations to solve specific issues affecting the business unit, broker, or agent. * Researching, recommending, and implementing risk management–based solutions aligned with brokers’ and agents’ needs. **By now, you’re probably wondering: How do I know if I’m a fit?** Don’t worry—I won’t ask you to save the planet or meet 100% of the requirements. * Bachelor’s degree in Business Administration, Economics, Engineering, or equivalent. * Minimum 3–4 years’ experience in underwriting, ideally in corporate risk underwriting. * Knowledge of underwriting products specifically designed for SMEs. * Strong negotiation skills, plus ability to interact effectively with brokers and market teams. * Results- and goal-oriented. Right now, you’re either feeling the thrill of finding the perfect pair of jeans—or thinking: “This isn’t for me.” (If it’s not for you, no worries—we’ll surely meet again in the future.) You’re welcome to play matchmaker and share my contact with anyone you think could be a great fit. At Zurich, we’re huge **enjoyers of life**—we truly love living it. I’ll let you tell me how we can make you happy, but personally, I love balancing work and personal life. Here, flexible hours and real digital disconnection are the norm. **\#BecauseWeAreZurich**, you can choose the benefits that best suit your needs. We know preferences vary—and that’s perfectly fine. * We offer an ultra-flexible hybrid work model—work however and wherever you want across Spain. We support you with a home office allowance. * We trust the “learn-by-doing” philosophy, enabling you to move into other areas locally or internationally through our “Talent in Motion” program. To support your continued development and growth: English classes, training, and a personalized mentoring program. * We want to revolutionize flexible compensation. With our benefits package, you can select what best fits you and your needs: private health insurance, childcare, training, meal vouchers… and much more! * We love drawing smiles—and at Zurich, we know it’s easier than it seems, which is why we’re activists. Why not dedicate an entire day to the cause that inspires you most? * Referral bonus if you recommend talent like yourself. We’re not looking for perfection—but if you know someone awesome, feel free to share my contact. I’d love to meet them. * Got a sporty spirit? At Zurich, we’re going for gold! Marathons, races, gym discounts—and much more. 3, 2, 1… warm up—we’re off! * Beach or mountains? You’ll enjoy 25 vacation days, plus your Insurance Day and Birthday Day—so you can fully enjoy what matters most to you. But don’t be fooled: this is real disconnection. Because yes—we all deserve a break and to enjoy life, for two full days. * At Zurich, we think ahead—to your future—and offer a retirement plan and life insurance. * We seek the best prices for you! You’ll have access to thousands of discounts on insurance and banking products. If you’ve made it this far—THANK YOU for reading. What did you think? Are we awesome—or not? If you felt butterflies in your stomach and believe we’re a match, send up smoke signals—or your CV, if smoke isn’t your thing. And to wrap up: would you like to hear from others who are part of Zurich? I’d say we continue ranking among the top employers in Spain according to Top Employers—as our calling card—but I encourage you to check out our Glassdoor profile so they can tell you themselves. No tricks, no gimmicks. Looking forward to meeting you soon. Mariana Malnis

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

COMMERCIAL ADVISOR (NON-LIFE) MADRID SANCHINNARO65180936204931124

COMMERCIAL ADVISOR (NON-LIFE) MADRID SANCHINNARO

Job Summary: We are seeking a Commercial Advisor for financial and insurance products who will build and retain a client portfolio by addressing their needs. Key Highlights: 1. Develops a career plan in the financial sector. 2. Markets and advises on investment funds, pensions, and insurance. 3. Provides technical support to intermediaries regarding products and operations. **Join MAPFRE Spain!** Are you passionate about finance? Do you understand financial markets and the best savings and investment strategies? Do you enjoy helping people plan their future? We market and advise on financial and insurance products such as investment funds, pension plans and funds, and life, savings, and investment insurance. Your objective will be to build and retain a client portfolio, meeting clients’ financial and insurance needs. If you are proactive, possess strong communication and negotiation skills, and wish to develop a career plan in the financial sector, **this opportunity is for you!** We want to meet you! ### **Position Details:** * Commercial Advisor (Non-Life) Location: Sanchinarro * Full-time **Responsibilities:** * Acquisition of APSs / other channels (brokers, property management firms, dealerships, accounting firms, etc.): prospecting, selection, and contracting. * Development / mentoring of APSs / other channels (advisory, promotion, follow-up, etc.). * Business monitoring: objectives, activity, and achievement of budget targets for the intermediary network (management dashboard, annual budget, annual commercial network, quarterly rebates, etc.) and for the office overall within the scope of its business operations. * Promotion / monitoring of Delegates’ commercial methodology: SGC deadlines, Verti referrals, automatic Home insurance offers, etc. * Deployment of the Customer Methodology to intermediaries (retention / cross-selling, customer loyalty, and customer experience). * Dissemination / promotion / monitoring of product-related commercial campaigns (local / global). * Encouragement through training actions / monitoring of tool usage by intermediaries. * Use / update / leverage the Salesforce commercial management tool for corporate clients. * Provide technical-commercial support to intermediaries on their product lines for matters requiring intervention due to intermediaries’ lack of knowledge, complexity, or limited access: information updates, client visits, clarification of product coverage, operational issues, tools, complex quotations, etc. * Assess and accept risks falling under your authority; collaborate on proposals submitted to the Technical Department. * Identify and communicate intermediaries’ training needs. * Collaborate in territory-specific training for intermediaries / newly acquired channels (products, operations, tools, etc.). **Education and Knowledge Requirements:** **University degree** **Desirable knowledge in:** * Automobiles, Home, Communities * Corporate: Assets – Liability–Individuals – Profit & Loss Statement * Customer loyalty levers Professional experience in similar roles is valued **Competencies:** COMMITMENT CUSTOMER ORIENTATION IMPACT AND INFLUENCE PLANNING RESULTS ORIENTATION TEAMWORK

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Store Manager - Madrid 40h - Temporary Position65180899905922125

Store Manager - Madrid 40h - Temporary Position

Job Summary: Mulaya is seeking a Store Manager in Madrid committed to team development, organization, and fostering a positive environment, contributing to sales success and brand identity. Key Responsibilities: 1. Manages and develops the team, promoting their well-being and growth. 2. Ensures resource optimization and visual merchandising standards. 3. Leads by example and delivers exceptional customer service. At Mulaya, we are looking to incorporate into our **Madrid** team a Store Manager committed to training and developing their team. The ability to organize oneself, work agilely, and manage tasks in a dynamic environment is essential, as speed and organization are fundamental in the fashion industry. We seek someone friendly, approachable, and collaborative, who fosters a positive atmosphere and contributes to achieving sales targets and conveying our brand identity. At Mulaya, our Store Managers play a vital role in team development, ensuring stability, promoting professional growth, and applying the company’s culture and identity across our stores. Your main responsibilities will be: \- Manage the team, ensuring their occupational well-being through scheduling, vacation planning, absence management, and other variables. \- Continuously train the team on products, procedures, and operational responsibilities, promoting autonomy and problem-solving. \- Select, guide, and supervise staff to maintain a strong, brand-aligned team. \- Ensure efficient staff and task allocation, optimizing available resources. \- Collaborate directly with the Area Manager and support departments to resolve team or store incidents or needs. \- Guarantee that the store complies with visual merchandising standards, commercial campaigns, and brand identity. \- Supervise and manage inventory, product rotation, and cash handling activities (opening, closing, and reconciliation). \- Act as a role model for the team, embodying and communicating the company’s cultural values. \- Deliver professional and approachable customer service, ensuring an exceptional shopping experience. Minimum Requirements What we’re looking for: \- Experience as Store Manager/Team Leader in the women’s fashion sector \- Passion for fashion and product sensitivity. \- Prior experience leading fashion-sector teams. \- Creative ability to find solutions in a dynamic environment. \- Goal-oriented mindset and teamwork orientation. \- Availability to work rotating shifts. What we offer: \- Temporary Contract \- Professional growth opportunities within the retail sector. \- A dynamic, multicultural, agile, and collaborative work environment. \- Bonuses based on achievement of objectives. \- Exclusive discounts on our products. Position Type: Full-time, Temporary Contract Salary: Up to 19\.200,00€ per year Application Questions: * How many years of experience do you have as a Store Manager? * Do you have experience in the fashion sector? * Are you available for rotating shifts? * How many people have you managed in your teams? * Are you available to start immediately? Work Location: On-site employment

C. de Orense, 19, Tetuán, 28020 Madrid, Spain

€ 19,200/year

Electrical Engineer – Power Design PCBs65174848772995126

Electrical Engineer – Power Design PCBs

Job Summary: We are seeking an Electrical Engineer for Power Design to develop, validate, and produce PCBs and high-frequency electrical equipment for aerospace products. Key Highlights: 1. Design and validation of PCBs for high-frequency aerospace products 2. Investigation of anomalies and support to TAS industry processes 3. Challenging, flexible environment with growth opportunities Overview: \#LI\-RM1 At Expleo Iberia, we are looking for an Electrical Engineer for Power Design to develop, validate, produce, and work on electronic boards (PCBs) and electrical equipment for high-frequency products. This activity will be carried out at the client’s facilities in Tres Cantos (hybrid mode, 2 days/week). Your work will contribute to the design and validation of PCBs used in aerospace products. Responsibilities: All responsibilities will be carried out on high-frequency equipment/products: * Schematic design, simulations, and analysis of high-frequency products * Laboratory validation of electronic boards (PCBs), using a test environment defined by the candidate, including coding and validation of test scripts. * Definition of the test strategy. * Investigation of anomalies in cooperation with other engineering disciplines (firmware, embedded software, hardware architect, test equipment, etc.). * Monitoring of qualification and flight model validation, including technical support and anomaly investigation. * Generation of repair procedures in TAS internal tools (Proving, etc.). * Acceptance of qualification and flight model test results.”\*\* Qualifications: Industrial, Aeronautical, Computer or Telecommunications Engineering degree Advanced level of English Essential skills: Minimum 3 years’ experience in similar roles and with PCB design tools Advanced level of English Knowledge of the Aeronautical sector Desired skills: * Pragmatic, results-oriented, agile and reliable * Meticulous, organized, capable of self-criticism and continuous improvement * Able to work effectively both independently and as part of a team, with a strong team-oriented approach * Willingness to face challenges Experience: Minimum 3 years’ experience in: * TAS tools (ICEDA \- MENTOR XDESIGNER), or similar * Simulations, laboratory environment, investigation of anomalies and support to TAS industry processes (NCR, PR...) * Previous experience in aerospace or space projects Benefits: ### **Why Expleo?** Because here your talent becomes impact. We invest in professional development, innovation, and teamwork. If you seek growth in a technical, collaborative, and internationally oriented environment, this is your place. If you are looking for a challenging, flexible environment with growth opportunities, this is your place! ✨ **Apply now and join Expleo** *“We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, gender, disability, religion/belief, sexual orientation or age.”*

Calle de Lagasca, 37, Salamanca, 28001 Madrid, Spain

Electrical Engineer – PCB Design and Validation65174847651201127

Electrical Engineer – PCB Design and Validation

Job Summary: Expleo Iberia is seeking an Electrical Engineer for the development, validation and production of electronic boards and electrical equipment, contributing to the design and validation of PCBs in aerospace products. Key Highlights: 1. Development and validation of PCBs for aerospace products 2. Schematic design, simulations and analysis 3. Anomaly investigation and support to TAS industry processes Overview: **\#LI\-RM1** ------------- At Expleo Iberia, we are looking for an Electrical Engineer for the development, validation, production and manufacturing of electronic boards (PCBs) and electrical equipment. This activity will be carried out at the client’s facilities in Tres Cantos (hybrid mode, 2 days/week). Your work will contribute to the design and validation of PCBs used in aerospace products. Responsibilities: * Schematic design, simulations and analysis. * Laboratory validation of electronic boards (PCBs), using a test environment defined by the candidate, including coding and validation of test scripts. * Definition of the test strategy. * Anomaly investigation in cooperation with other engineering disciplines (firmware, embedded software, hardware architect, test equipment, etc.). * Monitoring of qualification and flight model validation, including technical support and anomaly investigation. * Generation of repair procedures in TAS internal tools (Proving, etc.). * Acceptance of qualification and flight model test results.”\*\* Qualifications: Industrial, Aeronautical, Computer Science or Telecommunications Engineering High level of English (actual B2) Essential skills: Minimum 3 years’ experience in similar roles and with PCB design tools High level of English Knowledge of the aerospace sector Desired skills: * Pragmatic, results-oriented, agile and reliable * Meticulous, organized, capable of self-criticism and continuous improvement * Able to work effectively both independently and as part of a team, with a strong team-work orientation * Willingness to face challenges Experience: Minimum 3 years’ experience in: * TAS tools (ICEDA \- MENTOR XDESIGNER), or similar * Simulations, laboratory environment, anomaly investigation and support to TAS industry processes (NCR, PR...) * Previous experience in aerospace or space projects Benefits: ### **Why Expleo?** Because here your talent becomes impact. We champion professional development, innovation and teamwork. If you seek growth within a technical, collaborative and internationally oriented environment, this is the place for you. If you are looking for a challenging, flexible environment with growth opportunities, this is your place! ✨ **Apply now and join Expleo** *“We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of s*

Calle de Lagasca, 37, Salamanca, 28001 Madrid, Spain

Telemarketing Supervisor/Supervisor in Illescas65170099026691128

Telemarketing Supervisor/Supervisor in Illescas

Job Summary: We are seeking a professional to lead telephone sales teams for insurance products and support the achievement of commercial objectives. Key Highlights: 1. A future-oriented project with job stability 2. Training to obtain the Insurance Intermediary Qualification 3. Professional development within the insurance sector Description **Description** Are you looking for a future-oriented project offering job stability? At Seguros Atocha, we continue to grow, and therefore we are launching a new recruitment process for individuals with experience in team management and telephone sales, for our office in Illescas. **What Are We Looking For?** * Experience in telephone sales. Insurance experience is mandatory. * Experience managing telemarketing teams. **What Will Your Responsibilities Be?** * Recruiting telemarketing agents. * Supervising the training received by your team. * Monitoring and controlling goal achievement. * Supporting the sales team in meeting established targets. **What Do We Offer?** * A 25-hour-per-week employment contract, scheduled during morning hours. This is an on-site position and offers job stability. This position is NOT for temporary campaigns, as we aim to expand and consolidate our team of professionals. * Initial online training to familiarize you with our products and, above all, how to perform your role. Online platform training to obtain the INSURANCE INTERMEDIARY QUALIFICATION (officially accredited certificate) required by the General Directorate of Insurance for carrying out this activity. We offer you a job where you can develop professionally within the insurance sector. Join our team! Requirements **Minimum Requirements** * Residency in the specified location or very close to it. * Commercial aptitude and sales orientation. * Experience managing telemarketing teams. * Experience in the insurance sector. **Desired Requirements** * Experience in telephone sales of insurance products (especially life insurance). * Insurance intermediary certificates at level 1, 2, or 3. * Experience as a Telemarketing Supervisor/Supervisor.

Pol. Ind. la Veredilla, 1Z, 45200 Illescas, Toledo, Spain

Commercial Manager, Office Acacias65170098231298129

Commercial Manager, Office Acacias

Job Summary: We are looking for a client manager for our Madrid office, focused on meeting customer needs and ensuring an outstanding experience. Key Highlights: 1. Manage customer interactions to align with the bank's strategy. 2. Deliver an outstanding customer experience in Madrid. 3. Offer financial products and solutions with high service standards. * **REQ\-10108294** * **22/01/2026** * **Sales \& Advisory** * **Madrid, Spain** * **ING Bank** **Reason:** For our **Madrid\- Acacias** office, we are seeking a client manager for an indefinite full\-time position, with working hours from Monday to Thursday 10:30 a.m. to 7:30 p.m.; Friday 9:00 a.m. to 3:00 p.m. during winter hours; and from Monday to Thursday 9:30 a.m. to 6:30 p.m.; Friday 9:00 a.m. to 3:00 p.m. between 15 June and 15 September. **Mission:** Manage customer interactions at the branch during their visits, in line with the bank’s and channel’s defined strategy. Address customers’ operational or commercial needs, delivering an outstanding customer experience while ensuring actions comply with established parameters. **Responsibilities:** **1\.** Inform customers or prospects about our product offerings so they can select those best suited to their financial needs. Proactively identify cross\-selling opportunities based on these needs. Achieve set commercial objectives (Commercial Action). **2\.** Resolve customer issues or requested operations as efficiently and satisfactorily as possible, always aiming for high standards of customer experience. **3\.** Carry out operations or actions requested by customers in accordance with existing procedures, internal audit standards, and security requirements (Procedure Execution and Operations). **4\.** Demonstrate knowledge of the bank’s products and campaigns, as well as market and competitive landscape. Understand the functioning and operations of other bank channels with which direct interaction occurs (Knowledge and Training). **5\.** Share all relevant customer or process information gathered during client service activities with your manager and the channel, to help improve the bank. **Requirements** * Bachelor’s degree / Degree / Diploma / Vocational training (Law, Economics, Business Administration) \+ Official MIFID certification (desirable) \+ LCI Certificate. * Minimum 6 months’ experience in customer service within the banking sector and in providing financial advisory services. * Banking operations, financial products, and sales techniques Your place of work **Explore the area**Questions? Just ask ING Recruitment team At ING, we aim to bring out the best in people. That’s why we foster an inclusive culture where everyone has the opportunity to grow and make a difference for our customers and society. Diversity, equality, and inclusion are always at the forefront for us. We treat everyone fairly, regardless of age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family situation, sexual orientation, social origin, or any other factor. Do you need assistance or would you like us to make adjustments during your application or interview? Please contact the recruiter listed for this vacancy. We are happy to collaborate with you to ensure a fair and accessible process. Read more here about how we champion diversity, inclusion, and belonging.

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

FINANCIAL AND INSURANCE SPECIALIST RED VIDA MADRID 2025 OFFICE 7452 1651700976596501210

FINANCIAL AND INSURANCE SPECIALIST RED VIDA MADRID 2025 OFFICE 7452 1

Job Summary: MAPFRE is seeking entrepreneurs to provide advice and sell financial products, as well as to manage clients comprehensively, with the aim of leading a delegated office. Key Highlights: 1. Integration into MAPFRE’s strategic project 2. Incentivized training program and specialization 3. Opportunity to manage a delegated office **JOB DESCRIPTION** -------------------------- At MAPFRE, we are committed to business development. Therefore, our objective is to incorporate and train entrepreneurs within our commercial structure in a stable sector, continuously growing and evolving, adapted to a digital environment, and aiming to lead a MAPFRE delegated office. * Advising on and selling financial products and solutions targeted at individuals and businesses in finance and retirement planning. * Comprehensive client management: sales, service, and retention. **REQUIREMENTS** -------------- * We seek proactive individuals with strong communication and interpersonal and commercial relationship skills, who wish to pursue a professional career with full-time dedication. * Entrepreneurial profile with self-management capability and goal-oriented mindset. * Medium or higher education degree preferred (graduate, bachelor’s or diploma holder in Business Administration and Management, Business Studies, Economics, Marketing, or Law). * Knowledge and experience in the sector—financial advisory and retirement planning—are valued. * Adaptability to office and digital environments. **WHAT WE OFFER** ------------- * Integration into a strategic project for MAPFRE, a leading Spanish company nationally and internationally. * Incentivized training and specialization program under a commercial contract. * Access to high-level continuous training programs enabling you to acquire the competencies necessary to successfully develop your profession: + - Official accreditation from the Directorate General of Insurance - Accreditation required by European regulation MIFID II for financial advisory * Professional development with the opportunity to manage a MAPFRE delegated office within a territorial area.

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

An Internal Accountant in an Accounting Firm651609018739231211

An Internal Accountant in an Accounting Firm

Job Summary: We are seeking an Internal Accountant to manage the company's accounting, including invoicing, payment control, and financial closings in Madrid. Key Highlights: 1. Experience in accounting firms or SMEs is valued 2. Reporting to the Administrative Manager to handle key responsibilities 3. Integration into a team that values proactivity and teamwork We are looking for our Madrid office: **An Internal Accountant in an Accounting Firm** **WHAT WE ARE LOOKING FOR:** We seek an internal accountant with at least **3 years of experience** in corporate accounting. Prior experience in a **professional firm (accounting firm), preferably with an international focus**, or in a similar role as an internal accountant in SMEs will be especially valued. Proactivity, commitment, and the ability to work collaboratively are essential qualities ensuring successful integration into our team. Additionally, we seek someone who respects information confidentiality. Knowledge of French is valued. **POSITION AND RESPONSIBILITIES:** Reporting to our Administrative Manager, you will jointly manage the following responsibilities: * Invoicing for the firm, * Client follow-up: reconciliation, review, claims. * Management of the company’s internal accounting, * Control and recording of supplier invoices, * Analysis and justification of accounting balances, * Payment and collection control, * Preparation and management of payments, * Monthly, quarterly, and annual closings. **WHAT WE OFFER YOU:** * An indefinite-term contract, * A compensation package between €28,000 and €35,000 annually, based on merit, **including meal vouchers and an annual bonus tied to objectives,** * Working in an international environment, * Flexible working hours: 8:30–9:30 / 17:30–18:30 * Up to 6 remote working days per month, * Private health insurance, * Fruit baskets, breakfast every Friday, internal events. **JOIN OUR TEAM!** **ABOUT US:** We are a professional firm with expert accountants and lawyers, headquartered in Madrid, Barcelona, Lisbon, Milan, and Turin. As a leading provider of corporate services to French and foreign companies, we specialize in company formation in Spain, Portugal, and Italy, as well as ongoing accounting, tax, social security, and legal support for subsidiaries operating in these countries. Employment type: Full-time Salary: €28,000.00–€35,000.00 per year Benefits: * Offered language courses * Summer reduced working hours * Reduced working hours on Fridays * Private health insurance * Optional remote work * Meal vouchers

C. de Ulises, 8, Cdad. Lineal, 28043 Madrid, Spain

€ 28,000-35,000/year

Administrative Officer – Social Security Insurance651562006352651212

Administrative Officer – Social Security Insurance

Job Summary: We are seeking an Administrative Manager with experience in corporate group insurance for a specialized team in social security. Key Points: 1. Join a specialized team in social security. 2. Stable and development-oriented professional environment. 3. Continuous training and growth opportunities. Alkora’s Social Security Unit is looking to hire an Administrative Manager with experience managing corporate group insurance (Life, Accident, Health, and Savings), who will integrate into a specialized and continuously growing team. Main Responsibilities The selected candidate will be responsible for the following functions: * Administrative oversight of the assigned portfolio of policies. * Review and billing of portfolio receipts and endorsements. * Monitoring bank returns and managing outstanding receivables. * Recording and document management in internal systems (endorsements, new business, documentation, and billing communications). * Commercial advisory support to clients. * Preparation of quotations and proposals. * Processing and monitoring of claims. Requirements * Minimum 1 year of experience in similar roles, preferably within an insurance brokerage or insurance company. * Strong telephone management and customer service skills. * Advanced user of Microsoft Office, with high-level proficiency in Excel required. * Proactive profile, capable of teamwork and customer-oriented. Preferred Qualifications * Holding an Insurance Broker License (Group A or B). * English language proficiency. What We Offer * Opportunity to join a specialized team in social security. * Stable and development-oriented professional environment. * Continuous training and growth opportunities. * Indefinite-term contract. * Immediate start. * Meal vouchers

C. del Gral. Cabrera, 29, Tetuán, 28020 Madrid, Spain

Reference for Intervention Service - CREADE Madrid651562001505311213

Reference for Intervention Service - CREADE Madrid

Job Summary: We are seeking a Reference for the Intervention Service to improve the living conditions of vulnerable individuals, coordinating teams and ensuring goal achievement. Key Responsibilities: 1. Technical and methodological guidance and support to the intervention team 2. Team coordination and management to resolve conflicts 3. Participation in training activities and networks Country Spain Province Pozuelo de Alarcón \- Madrid Application Deadline 31/01/2026 Category Management and Coordination, Direct Care **NGO Information** ACCEM, Association **Rating** (1 rating) **info** Response rate: 69.65% **info** **Objective** ------------ We are a non-profit, non-partisan, and non-denominational organization working to improve the living conditions of people in situations of vulnerability. We uphold equal rights, duties, and opportunities for all individuals, regardless of origin, gender, national or ethnic background, sexual orientation or identity, religion, opinion, or social group. We are currently seeking a Reference for the Intervention Service at the CREADE in Pozuelo, Madrid. Main responsibilities include: * Providing guidance, advice, technical and methodological support to the intervention team; monitoring and supervising access and care, as well as admission and registration procedures. * Monitoring and tracking accommodation requests within the System, along with related registration tools and applications. * Ensuring the Center’s objectives are met and the Service is properly implemented. * Direct coordination and support to the Shift Manager, and internal coordination with other Center services to guarantee effective management of the Service’s work and its team. * Participation in training activities, conferences, seminars, and networks. * Providing support, when required, in monitoring, evaluation, and technical and financial justification of the program. * Other tasks as required by the program. Offered: Substitution contract due to leave of absence. Part-time schedule on weekends and public holidays from 08:00 to 15:00 h. **Profile:** University degree in Social Sciences. Previous specific experience managing reception and emergency centers. Experience in programs providing care and intervention for immigrants, asylum seekers, and beneficiaries of international protection. Knowledge and experience in managing accommodation places and data (registration, monitoring, analysis, etc.). Experience in team coordination and management, and ability to work collaboratively and mediate or resolve conflicts. Organizational and problem-solving skills, and tolerance to pressure. Strong oral and written communication skills. Advanced proficiency in Word and Excel, and other computer applications. Language skills: English, French, Arabic, Ukrainian. Possession of a disability certificate of 33% or higher will be valued. **Competencies:** Problem analysis and resolution, Initiative and autonomy, Leadership capacity, Organization and planning, Interpersonal communication, Teamwork **Level:** Middle management **Contract Type:** Part-time **Duration:** Not specified **Salary:** Between 12\.000 and 18\.000 € gross/year **Minimum Education:** Bachelor's degree **Minimum Experience:** At least 1 year **Start Date:** 20/01/2026 **Number of Vacancies:** 1

C. Tomás Pierri, 1, 28223 Pozuelo de Alarcón, Madrid, Spain

€ 12,000-18,000/year

CONVENTIONAL LATHE OPERATOR / MILLING MACHINE OPERATOR, FIRST OFFICIAL – Madrid Barajas Airport T4651561733052171214

CONVENTIONAL LATHE OPERATOR / MILLING MACHINE OPERATOR, FIRST OFFICIAL – Madrid Barajas Airport T4

Job Summary: We are seeking a First Official Conventional Lathe Operator / Milling Machine Operator to interpret engineering drawings, select materials, operate machinery, and ensure the precision and safety of machined parts. Key Highlights: 1. Opportunity to develop skills in machining and welding. 2. Work environment that values teamwork and safety. 3. Key role in manufacturing high-precision, high-quality components. **FIRST OFFICIAL CONVENTIONAL LATHE OPERATOR / MILLING MACHINE OPERATOR – Madrid Barajas Airport T4** **BASIC QUALIFICATIONS:** - Welding knowledge is valued. · 20-HOUR PRL TRAINING IN PRL FOR ASSEMBLY INSTALLATIONS, REPAIRS, METALLIC STRUCTURES, LOCKSMITHING, AND METAL CARPENTRY. · DRIVER’S LICENSE **EXPERIENCE:** · Category G.5 Collective Agreement for the Metal Sector in Madrid. · PRL training in metallic structures will be valued. **RESPONSIBILITIES:** - Interpret design drawings, correctly identifying materials, dimensions, and surface finishes. Occasionally duplicate parts and technically define the sequence of operations, tools, and work profiles (cylindrical, conical, threading, grinding, etc.). - Select and cut material, preparing individual parts for machining. Set cutting parameters and operating conditions to meet required quality standards. - Prepare machinery and clamping accessories according to the type of part to be turned. - Monitor tool edge condition and cutting parameters—such as rotational speed and direction—to guarantee finished-part quality. - Perform necessary machining operations sequentially using various power tools (lathes, milling machines, grinders, mortisers, drills, sharpeners, presses, saws, etc.), including welding parts prior to machining if required. - Verify and validate compliance with manufacturing specifications using diverse dimensional inspection instruments and techniques. At every process stage, ensure adherence to established safety, hygiene, quality, and environmental regulations. In summary: - Read and clearly interpret engineering drawings, schematics, instructions, or other specifications—and be capable of producing the component model. - Precision in executing measurements and ability to distinguish measurement units. - Proficiency in operating, maintaining, and calibrating power tools and machinery such as drills, lathes, milling machines, etc. - Good time management and ability to carry out tasks quickly and efficiently. - The lathe/milling operator must possess a set of technical competencies to excel in daily work. It is also important to cultivate social skills that foster a cordial workplace atmosphere. - Ability to work effectively in teams. Respect for safe working practices and proper use of personal and collective protective equipment. **CONDITIONS:** · **Workplace**: Adolfo Suárez Madrid–Barajas Airport (T4) · **Working Hours**: Full-time. Monday to Friday, 07:00–15:00 hrs. Availability to extend working hours by up to 3 additional hours per day (until 18:00 hrs) and to work on Saturdays for overtime. · **Contract**: Initial 6-month contract + possible 6-month extension. After one year, an indefinite-term contract will be offered. · **Start Date**: As soon as possible (documentation preparation, procedures, and training courses take approx. 2 weeks). · **Salary**: Annual gross salary: €21,827.14 Monthly gross salary: €1,469.58 (fixed, no variable components). Employment type: Full-time Compensation: €21,827.14 per year Education: * Vocational Training (Intermediate Level) (Desirable) Experience: * Lathe, conventional milling machine, and grinder operation: 1 year (Mandatory) Work Location: On-site employment

FCFG+GX Madrid, Spain

€ 21,827/year

Commercial Executive – Brokers Network – West651609393489941215

Commercial Executive – Brokers Network – West

Job Summary: Commercial Executive for the Agents and Brokers Network, responsible for achieving targets by creating and developing the distribution network. Key Responsibilities: 1. Responsible for creating and developing the distribution network. 2. Training brokers on life insurance products and IT tools. 3. Monitoring production and achievement of targets. MISSION Carry out the duties inherent to a Commercial Executive for the Agents and Brokers Network, being accountable for meeting established targets. JOB RESPONSIBILITIES Be responsible for creating and developing the distribution network: broker acquisition, negotiation, and retention. Deliver training on life insurance products and IT tools to brokers. Establish action plans to achieve set targets. Monitor the production of assigned and onboarded brokers within your panel, with emphasis on maintaining individual growth ratios. Build a suitable agents’ and brokers’ distribution panel aligned with the company’s objectives. Deliver training on life insurance products and IT tools to brokers. Monitor the production of brokers assigned to your panel, with emphasis on maintaining individual growth ratios. Achieve established targets. REQUIREMENTS **Desired Experience:** Experience in the insurance sector, holding commercial roles in Life Insurance and managing broker distribution networks. Minimum 5 years’ experience in the broker channel. Experience with Life and Non-Life insurance products. Required Knowledge Bachelor’s degree and/or university degree. In-depth knowledge of the insurance sector and insurance products, particularly Life, Pension, and Financial products, as well as their taxation and Social Security implications. User-level computer skills; PowerPoint; Excel; Word. **Skills:** Dynamic individual with strong work capacity. Organized and methodical in commercial approach. Results-oriented. Analytical ability to identify problems and propose solutions. Willingness to travel frequently within the assigned territory. At SANTA LUCIA S.A., Cª SEGUROS, we work to guarantee real and effective equal opportunities, enabling professional development and workforce diversity, in line with our commitment to UN Agenda 2030 Sustainable Development Goal 5 (Gender Equality). **Province:** A Coruña **Company:** SANTALUCIA SEGUROS **Date:** 21 Jan 2026

Pr. de María Pita, 2, 15001 A Coruña, Spain

Forestry Engineer, Agricultural Engineer, Bachelor’s Degree in Business Sciences, Economics or Business Administration and Management651561991741451216

Forestry Engineer, Agricultural Engineer, Bachelor’s Degree in Business Sciences, Economics or Business Administration and Management

Job Summary: Tragsatec is seeking an Engineer or Bachelor’s Degree holder to provide technical support in managing projects funded by European funds in the fields of agriculture, livestock farming, forestry and environmental management. Key Responsibilities: 1. Technical support in managing projects funded by European funds 2. Preparation and monitoring of agricultural and environmental projects 3. Support in securing resources for R&D&i **Positions Available** ---------------------- 1 **Company** ----------- Tragsatec **Project / Reason for Hiring** --------------------------------- Tecnologías y Servicios Agrarios, S.A., S.M.E., M.P., a subsidiary of the TRAGSA GROUP, specialized in engineering, consultancy and technical assistance activities in agriculture, livestock farming, forestry and environmental management, seeks to hire 1 Forestry Engineer, Agricultural Engineer, or Bachelor’s Degree holder in Business Sciences, Economics or Business Administration and Management to provide technical support in managing projects funded by European funds in Santiago de Compostela. **Work Location** -------------------- * Galicia Region Address: Santiago de Compostela **Functions and Tasks** ---------------------- * Preparation of mandatory documentation for project calls and communication with potential partners * Periodic and cumulative project monitoring according to the respective management plans * Prior review of all entity justification documentation and, where applicable, that of partners * Technical support in preparing communications and reports (expenditure statements, periodic financial and activity reports, payment requests, budget and data modifications, partner changes, etc.) * Support in securing resources and financing lines for R&D&i initiatives and programmes. **Specific Requirements** -------------------------- Compliance with requirements must be substantiated by attaching the following documents, as applicable, in the “Annexes” section of the application (or during the process): * Official academic qualification certificate or proof of payment of fees for issuance of the academic degree. * Employment record and/or employment contract enabling verification and accreditation of the required professional experience. * Annexes certifying practical training enabling verification and accreditation of the required academic experience, if applicable. ### **Education** #### **Qualifications** * Required education: University degree at MECES level 3 in: + Forestry Engineering or qualifying master’s degree + Agricultural Engineering or qualifying master’s degree + Bachelor’s Degree in Economics or Bachelor’s Degree in Economics with an official master’s degree related to the duties of this position + Bachelor’s Degree in Business Sciences or Bachelor’s Degree in Business Sciences with an official master’s degree related to the duties of this position + Bachelor’s Degree in Business Administration and Management or Bachelor’s Degree in Business Administration and Management with an official master’s degree related to the duties of this position (qualification recognized in Spain or equivalence certificate issued by the General Secretariat of Universities) #### **Additional Training** * At least 1,000 hours of verifiable training in Economics #### **Languages** * Galician, minimum level B2 (level will be verified during the selection process). ### **Other Mandatory Requirements** * Proficient use of office software **Merit Criteria (Evaluated)** ------------------------ ### **Education** #### **Additional Training** * Master’s or Postgraduate degree in project management #### **Languages** * English, level B2 ### **Prior Experience** * Between 6 months and 5 years’ experience in managing internationally relevant research programmes: Interreg Sudoe, Atlantic Area and Europe (upcoming), LIFE, POCTEP, H2020… * Between 6 months and 5 years’ experience in managing nationally relevant research programmes: State Programme for R&D&i Addressing Societal Challenges, INIA calls, FEADER calls, Galicia Regional Government calls… **Observations** ----------------- * Offer includes: + Fixed-term contract with an estimated duration of 11 months, linked to the execution of the assignment detailed in the announcement under the Recovery, Transformation and Resilience Plan or funded by European Union funds. + Full-time working hours + Expected start date: January + Salary according to collective agreement The application period will remain open from today, 20/01/2026 until 26/01/2026 at 23:59 (Peninsular Time). No application received outside the specified timeframe or format will be accepted. In case of doubts or issues regarding registration, please contact us via email at seleccion@tragsa.es before 23:59 (Peninsular Time) on the second-to-last working day of the application period indicated in this job posting. General criteria for selecting temporary staff, in accordance with Grupo Tragsa’s standard procedure, are published and accessible on the corporate external website: https://www.tragsa.es/es/equipo\-humano/unete\-a\-nuestro\-equipo/ofertas\-empleo\-temporal/Documents/bases\-generales\-ofertas\-empleo\-temporal.pdf

Praza do Obradoiro, s/n, 15704 Santiago de Compostela, A Coruña, Spain

Business Manager Lleida651356751555871217

Business Manager Lleida

Hello! I'm Male, the recruiter for this position. I love music, going to the beach, and making friends. It's a pleasure to meet you! First and foremost, THANK YOU for your interest in this vacancy. **And you're probably wondering: Male, what will my day-to-day be like? I love that you're asking this question.** * Your goal will be to lead and manage a panel of mediators assigned to your area, as well as recruit and reactivate mediators in the region, based on growth and profitability criteria within the DT Catalonia \- Lleida team. * You will manage a network of mediators, ensuring profitable growth of the Individual, Corporate, and Life insurance business in Lleida. * You’ll have the opportunity to propose ideas to boost this development, energizing and motivating your assigned mediator network, and implementing initiatives to achieve set objectives. * You’ll provide a comprehensive view of the business, identifying opportunities for its development while staying informed about emerging market needs and local competitors. **By now, you’re probably wondering: How do I know if I’m a good fit?** Don’t worry—I won’t ask you to save the planet or meet 100% of the requirements. * We’ll value proven experience managing and leading major client accounts. * We’ll value your motivation to work with a mediator network, with a customer-oriented and commercially proactive approach. * It’s not essential, but experience in digital environments is a definite plus. * We’ll consider your enthusiasm for collaborative working tools (e.g., Teams, Power BI, etc.). If you’ve read this far, THANK YOU for reading me. If you felt butterflies in your stomach and think we’re a good match, send up smoke signals—or your CV, if smoke isn’t your thing. Hello! I'm Male, the recruiter for this position. I love music, going to the beach, and making friends. It's a pleasure to meet you! First and foremost, THANK YOU for your interest in this vacancy. **And you're probably wondering: Male, what will my day-to-day be like? I love that you're asking this question.** * Your goal will be to lead and manage a panel of mediators assigned to your area, as well as recruit and reactivate mediators in the region, based on growth and profitability criteria within the DT Catalonia \- Lleida team. * You will manage a network of mediators, ensuring profitable growth of the Individual, Corporate, and Life insurance business in Lleida. * You’ll have the opportunity to propose ideas to boost this development, energizing and motivating your assigned mediator network, and implementing initiatives to achieve set objectives. * You’ll provide a comprehensive view of the business, identifying opportunities for its development while staying informed about emerging market needs and local competitors. **By now, you’re probably wondering: How do I know if I’m a good fit?** Don’t worry—I won’t ask you to save the planet or meet 100% of the requirements. * We’ll value proven experience managing and leading major client accounts. * We’ll value your motivation to work with a mediator network, with a customer-oriented and commercially proactive approach. * It’s not essential, but experience in digital environments is a definite plus. * We’ll consider your enthusiasm for collaborative working tools (e.g., Teams, Power BI, etc.). If you’ve read this far, THANK YOU for reading me. If you felt butterflies in your stomach and think we’re a good match, send up smoke signals—or your CV, if smoke isn’t your thing.

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Payroll and Labor Relations Specialist – Madrid651355364129291218

Payroll and Labor Relations Specialist – Madrid

City Madrid Contract INDEFINITE CONTRACT Commerce LABOR We are looking for our Madrid team: **1 Payroll and Labor Relations Specialist** We seek proactive, solution-oriented individuals with a strong customer orientation and excellent social and communication skills. The selected candidate will join a dynamic and young team offering real opportunities for professional development. **MINIMUM REQUIREMENTS:** Diploma or degree in Labor Relations or Bachelor’s degree in Labor Sciences, with at least 3 years’ experience in corporate advisory firms or similar positions. Up-to-date knowledge of labor and social security legislation. Knowledge of English and/or French and of the Labor software will be considered an advantage. **RESPONSIBILITIES:** * Preparation of payroll and settlement documents (finiquitos) * Processing of registrations, cancellations, and modifications in the Social Security system (Sistema Red) * Management of Social Insurance procedures * Drafting and issuing employment contracts * Calculation of Personal Income Tax (IRPF) (annual forecast and adjustments) * Management of Ucageci and Dokify platforms * Use of Sistema Red, Siltra, Contrat@, Delt@ * Communications with Official Agencies * Implementation and management of employee benefits programs * Support in drafting dismissal letters, attendance at SMAC (Labor Mediation, Arbitration and Conciliation Service), and preparation for labor inspections **WHAT WE OFFER:** * An indefinite contract with immediate start date. * A compensation package between €25,000 and €36,000 per year, depending on experience, including meal vouchers and an annual bonus based on performance targets. * Up to 6 remote work days per month. * Flexible working hours: 8:30–9:30 / 17:30–18:30. * An international team with diverse profiles and skills, where you’ll learn from true experts. * Real opportunities to grow, develop, and build a professional career tailored to you. * New offices and modern facilities. * Fruit baskets, breakfasts, private health insurance, internal events. **WHO WE ARE:** SORECO is an **international firm of accountants and lawyers**, specializing in the establishment of foreign subsidiaries in Spain, Portugal, and Italy. As a leading provider of services to French and other foreign companies, we specialize in company incorporation in Spain, Portugal, and Italy, as well as in accounting, tax, labor, and legal follow-up of subsidiaries in these countries.

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

€ 25,000-36,000/year

Sheet Metal Brake Operator651355363969301219

Sheet Metal Brake Operator

Grupo Mecosa is seeking sheet metal brake operators for its facility located in Casarrubios del Monte. The responsibilities of a CNC press brake operator include: * **Reading drawings and programs**: Interpreting engineering drawings (CAD) and work orders to understand bending specifications, angles, and dimensions. * **CNC programming**: Entering or loading programs into the machine controller, defining the bending sequence, rear stop position, and material parameters. * **Machine setup**: Selecting and installing appropriate punches and dies, adjusting pressure, and, if necessary, calibrating safety lasers. * **Material preparation**: Loading the machine with sheet metal, ensuring it is clean and properly aligned. * **Operation and adjustment**: Running the program, monitoring the process, and making real-time adjustments to control speed, force, and prevent metal deformation or cracking. * **Quality control**: Inspecting bent parts using calipers and measuring devices to verify compliance with required tolerances. * **Maintenance and safety**: Keeping the machine clean and performing basic maintenance tasks, while always remaining attentive to moving parts and safety systems. Job type: Full-time, Temporary contract Contract duration: 2 months Benefits: * Opportunity for permanent contract * Uniform provided Application questions: * Indicate your current place of residence * Indicate your salary range Experience: * Press brake operation: 1 year (Mandatory) Work location: On-site

C. Arroyo de San Andrés, 1, 45950 Casarrubios del Monte, Toledo, Spain

Cloud Security Service (AWS)651275555470101220

Cloud Security Service (AWS)

- Devoteam es una consultora europea líder enfocada en estrategia digital, plataformas tecnológicas, ciberseguridad y transformación empresarial a través de la tecnología. La Tecnología está en nuestro ADN y creemos en ella como una palanca capaz de impulsar el cambio para mejorar, manteniendo un equilibrio que nos permite ofrecer a nuestra cartera de clientes herramientas tecnológicas de primer nivel pero siempre con la cercanía y profesionalidad de un equipo que actúa como guía durante el camino. Devoteam lleva más de 25 años comprometidos con la tecnología al servicio de las personas. Con más de 10\.000 personas en el grupo, en 20 países de Europa, Oriente Medio y África. Buscamos un perfil especializado en Seguridad Cloud (AWS) para incorporar en proyecto internacional, con inglés avanzado. La modalidad de trabajo es híbrida (Teletrabajo 3 días y dos en oficina en Madrid zona Ciudad Lineal). FUNCTIONS: * Design and implement Cloud Security and DevSecOps practices to strengthen public and private cloud security and reduce misconfiguration risks across the EMEA region. * Assist in implementing access controls, monitoring, and logging capabilities in public cloud environments. * Integrate security into DevOps processes to foster a DevSecOps culture and secure-by-design principles. * Secure CI/CD pipelines and containerized workloads, including ROSA (Red Hat OpenShift Service on AWS). * Ensure data security in cloud environments—both at rest and in transit—through encryption and key management. * Support the implementation of CASB (Cloud Access Security Broker) solutions to protect and monitor SaaS deployments. * Contribute to the evaluation and adoption of SASE (Secure Access Service Edge) for designing secure cloud architectures. * Provide cloud security engineering and advisory services for LH systems within the EMEA region. * Develop automated detection and response workflows using native AWS tools such as CloudWatch, CloudTrail, Lambda, and Jenkins. * Advise on cloud risk management, including threat and vulnerability identification and mitigation. * Serve as a cloud security consultant during application development and system implementation, ensuring compliance with internal policies and regulations. * Define and maintain cloud security standards, guidelines, and best practices for public and private cloud environments. * Support incident response processes to minimize cybersecurity impact and efficiently restore normal operations. - English: B2\-C1

C. de Cronos, 63, piso 4, San Blas-Canillejas, 28037 Madrid, Spain

Ingeniero de Datos Fabric651275555311391221

Ingeniero de Datos Fabric

- Devoteam es una consultora europea líder enfocada en estrategia digital, plataformas tecnológicas, ciberseguridad y transformación empresarial a través de la tecnología. La Tecnología está en nuestro ADN y creemos en ella como una palanca capaz de impulsar el cambio para mejorar, manteniendo un equilibrio que nos permite ofrecer a nuestra cartera de clientes herramientas tecnológicas de primer nivel pero siempre con la cercanía y profesionalidad de un equipo que actúa como guía durante el camino. Devoteam lleva más de 25 años comprometidos con la tecnología al servicio de las personas. Con más de 10\.000 personas en el grupo, en 20 países de Europa, Oriente Medio y África. Para incorporación en nuestra unidad de proyectos Data Driven buscamos un Ingeniero de Datos con experiencia en Microsoft Fabric / Azure con 2\-3 años de experiencia. Se permite teletrabajar al 100%

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Cloud Infrastructure Engineer (100% teleworking)651275555159071222

Cloud Infrastructure Engineer (100% teleworking)

- Devoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity, and business transformation through technology. Technology is in our DNA and we believe in it as a lever capable of driving change for improvement, maintaining a balance that allows us to offer our client portfolio top-tier technological tools while always preserving the closeness and professionalism of a team acting as a guide along the way. Devoteam has been committed for over 25 years to technology serving people. With more than 10,000 people across the group, operating in 20 countries in Europe, the Middle East, and Africa. We are seeking a Cloud Infrastructure Engineer for an international project with one of our direct clients, with experience primarily in AWS and, to a lesser extent, GCP. As this is an international project, advanced English proficiency (equivalent to C1) is required. The project allows 100% remote work from anywhere in Spain. You will join the cloud-based solution architecture department, working alongside a highly skilled team. You will have access to certifications, training, and a career development plan with annual salary reviews. REQUIREMENTS: Experience designing cloud applications at the database, EC2, storage, network security, IAM, VPC, Multi-AZ accounts, and KMS levels. Experience with public cloud AWS - English: B2-C1

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Department of Administration651275554999051223

Department of Administration

We are looking for an administrative professional who is organized and methodical to fill a position in the Administration Department, with responsibilities including invoice verification, processing, and validation. Previous knowledge and experience in the Accounting Department are required. Knowledge of Sage will be valued. Position type: Full-time Salary: Starting from 21.000,00€ per year Work location: Hybrid remote work in 28028 Madrid, Madrid province

C. del Marqués de Monteagudo, 18, Salamanca, 28028 Madrid, Spain

€ 21,000/year

IT Operations Engineer - Madrid651275554670091224

IT Operations Engineer - Madrid

#### **Mission** Join our global IT Operations team as the first IT Engineer in our Madrid hub. You will be part of our international IT team while being the face of IT for our growing Madrid office, ensuring our team members have the tools and support they need to be productive. Working in a hybrid model, you’ll balance remote work with on\-site presence to cover local IT needs, while contributing to global IT projects and playing a key role in scaling our operations as we grow. **Role** As an IT Operations Engineer, you will own the IT experience for the Madrid office while contributing to the global IT strategy. You will balance hands\-on support with infrastructure management and project work. Our IT infrastructure is remote\-first and cloud\-based, with the physical landscape consisting primarily of Apple devices (MacBooks, iPhones, iPads), displays, and office equipment. **IT Supp****ort \& Opera****tions:** * Provide on\-site support for the Madrid team and overall remote support for the whole Aily team, resolving hardware and software issues * Manage the lifecycle of IT assets (procurement, onboarding, offboarding, inventory) * Administer SaaS applications and access management systems (Entra ID, Microsoft 365, Slack, Zoom) * Ensure meeting rooms, Zoom Rooms, and AV equipment are always operational and ready for uses **Infrastructure \& Projects:** * Manage office network infrastructure (wireless access points and basic networking) * Contribute to global IT projects such as MDM migration, security rollouts, or automation initiatives * Develop and maintain automation scripts to improve efficiency and reduce manual tasks * Create and maintain IT documentation and user guides * Proactively identify areas for improvement in our IT processes and propose solutions #### **Your profile** **Experience:** 2\-4 years in IT Operations, Systems Administration, or Helpdesk roles, OR equivalent demonstrated skills in IT infrastructure management. If you have strong skills but less experience, we encourage you to apply. We value your abilities and service mindset over years in the role. **Must\-Have Skills:** * Strong systems thinking and ability to troubleshoot complex technical issues * Deep knowledge of macOS and iOS administration in an enterprise environment (we’re an all\-Apple shop) * Scripting skills (Bash, Python, or PowerShell) for automation and efficiency improvements * Experience with Mobile Device Management (MDM) solutions (Jamf, Kandji, or Intune) * Understanding of networking fundamentals (DNS, DHCP, VPN, Wi\-Fi) * Fluent in both Spanish and English (written and spoken) * Strong customer service orientation and excellent communication skills **AI\-First Mindset:** You’ll leverage AI tools daily to maximize your efficiency and automate routine tasks. **Ownership:** You’ll own your domain end\-to\-end. Your scope of ownership will be smaller or larger depending on your level, but you’re expected to own it completely—from design to delivery to maintenance. If you prefer to be told what to do, this isn’t the right environment for you. **Nice to Have** * Experience with Identity Provider (IdP) management (Entra ID, Azure AD) * Advanced scripting and automation experience (beyond basic task automation) * Experience with wireless network configuration and troubleshooting * IT certifications like Apple Certified Support Professional, CompTIA A\+, or Microsoft certifications. #### **Who are we?** Founded in 2020 in Munich, we are a rapidly expanding scale\-up in the B2B SaaS area. We’ve already assembled a super innovative, smart, and fun team of 320\+ highly motivated employees around our offices in Munich, Barcelona, Madrid, Cluj and New York. At Aily Labs, we have the bold mission to democratize AI. Our groundbreaking product is an AI\-powered mobile app that uses cutting\-edge GenAI and traditional ML to unlock valuable business insights and gives personalized recommendations. Our aim? Disrupting the way corporate entities operate, paving the way for the world’s first AI decision intelligence platform that enables faster, simpler and smarter decision\-making across the entire value chain, aiming towards full Agentic automation of key business goals #### **What sets us apart?** * Be the primary IT owner for a key office location, with significant autonomy and impact * Work in an AI\-first company where using AI to solve problems is expected and encouraged, not discouraged * Collaborate with an international IT team that values automation and efficiency * Enjoy the flexibility of a hybrid work model and a supportive, growth\-oriented culture• Enjoy the flexibility of a hybrid work model and a supportive, growth\-oriented culture #### **About us** LEARN MORE

P.º de la Castellana, 28046, Chamberí, 28046 Madrid, Spain

Underwriter for Individual Customers – Technical Center Madrid651043538535701225

Underwriter for Individual Customers – Technical Center Madrid

Develop your career with our outstanding team in our Madrid offices. I'm interested! Join a leading company in the insurance sector We are looking for professionals who share our passion and interest in developing a common long-term project. What is it like to work at Reale? At Reale Seguros, we offer the experience and stability that only a large, well-established company can provide. The workplace will be our office in central Madrid, with full-time or intensive working hours depending on the time of year. We offer an indefinite contract with an attractive salary and interesting social benefits. Reale Seguros holds some of the most highly regarded workplace certifications: Great Place to Work, Family-Responsible Company, Gender Equality in the Workplace, and Rational Working Hours Certification. Who are we looking for? We seek candidates holding a university degree (Law / Business Administration and Management / Engineering) who can contribute solid knowledge of the individual customer business and of individual customer underwriting policies. Candidates holding a Disability Certificate equal to or greater than 33% will be given preference. High proficiency in the following competencies will be essential: Execution, Orientation toward Internal and External Customers, and Self-Development. What will you be doing? Reale needs to strengthen the technical team of the Madrid, Castilla-La Mancha and Extremadura regional division by hiring an Underwriter for Individual Customers at our Madrid office located on Calle San Bernardo, to support and collaborate with the technical center in issuing projects and policies retained for technical control, thereby validating them according to internal regulations. Some of the more specific responsibilities of an **Individual Customer Underwriter** Review projects and policies sent by branches (via email) and retained for technical control, proceeding with validation according to internal regulations. Review projects received via the Bancassurance channel inbox, validating and issuing them when they comply with our regulatory requirements. Carry out the monthly portfolio cleanup process for policies flagged by the regional controller, calculating the new applicable premium rate according to measures indicated by the controller. Prepare fleet quotations based on claims history, scope, etc. Quote portfolios transferred from other insurance companies, applying criteria such as claims history or assumed risk. Resolve branch inquiries regarding policies, issuance, and management. Monitor projects issued by branches and intermediaries. Provide training to branches and intermediaries, as needed, to ensure proper understanding of the underwriting process. What will the selection process be like? ##### #### **Register** Complete the registration form. It will take less than one minute. #### **Online Assessment** Complete the assessments that will help us understand your profile and strengths. #### **Meet the Team** Participate in a personal interview to better understand your interests and motivations. #### **Welcome to Reale!** Join our Underwriting department

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Financial and Insurance Specialist RED Vida 2026651043537889291226

Financial and Insurance Specialist RED Vida 2026

**JOB DESCRIPTION** -------------------------- At MAPFRE, we are committed to business development. Therefore, our goal is to incorporate and train entrepreneurs into our commercial structure within a stable, continuously growing and evolving sector, adapted to a digital environment, with the objective of eventually managing a MAPFRE delegated office. **JOB DESCRIPTION** Advising on and marketing financial products and solutions for individuals and businesses in finance and provision. End-to-end client management: marketing, service, and retention. **AREAS OF ACTIVITY** Entrepreneurship, customer orientation, advisory and wealth management, insurance, financing, intermediation, specialization, and training. **REQUIREMENTS** -------------- We seek proactive individuals with strong communication and interpersonal and commercial relationship skills, who wish to pursue a professional career with full dedication. Entrepreneurial profile with self-management capability and goal-oriented mindset. Medium or higher education degree preferred (graduate, bachelor’s or diploma holder in Business Administration and Management, Economics, Marketing, Law). Knowledge and experience in the sector—financial advisory and provision—are valued. Adaptability to office and digital environments. **WE OFFER** ------------- Joining a strategic project at MAPFRE, a leading Spanish company nationally and internationally. Incentivized training and specialization program under a commercial contract. Access to high-level continuous training programs enabling you to acquire the competencies required to successfully develop your profession: * Official accreditation from the Directorate General of Insurance * Accreditation required under European regulation MIFID II for financial advisory Professional development with the possibility of managing a MAPFRE delegated office within a territorial area.

Community of Madrid, Madrid, Spain

CSC Claims Manager – Motor Claims - Temporary650914414264331227

CSC Claims Manager – Motor Claims - Temporary

Hello! I’m Paula, the recruiter for this position. I love travelling, especially to international destinations, and sushi is my favourite food. I’m also passionate about flamenco fashion and enjoy dancing sevillanas. As you can see, enthusiasm and diversity are part of my everyday life. It’s a pleasure to meet you! Perhaps this is the tenth job posting you’ve read today—while relaxing on the sofa with Netflix playing in the background—or you’re in the middle of a major life transition… and they all seem the same to you. Let me be clear: at Zurich, we’re not perfect—but we’re pretty cool! And if you’d like to know why, keep reading. First of all, THANK YOU for your interest in our company. We know that searching for new opportunities is often challenging—but don’t worry, everything comes in due time! **Let’s get straight to the point!** I’ll summarise our DNA in just two points: * We love volunteering—but we prefer to be **activists for change**. How? By focusing on young people at risk of social exclusion or fighting climate change through actions such as reforesting forests in Madrid and Doñana National Park. In 2024, we contributed over 20,000 hours of activism. * At Zurich, we say it loud and clear: we’re proud of our colours and believe a diverse team makes all the difference. Here, we don’t talk about disability—we talk about ability. **Being your authentic self is our top priority**, with no closets standing between us and no glass ceilings. 50% of our leadership positions are held by women (including the Executive Committee). Did you know we produce our own podcasts on sexual identity? We’re building a company where everyone is welcome. **You’re probably wondering: “Paula, what will my day-to-day look like wearing the blue shirt?” I love that question (I asked it myself at one point):** * You’ll handle phone calls related primarily to motor claims, interacting with policyholders, brokers, suppliers, etc. * You’ll drive increased video inspection assignments and channel work to partner repair shops, helping the centre achieve its targets. * You’ll ensure excellence in customer service by identifying customers’ needs and proactively resolving issues. TNPS quality survey. * You’ll contribute to service quality improvement by meeting established KPIs. * You’ll open and manage claims following established protocols to ensure efficient and effective handling—and minimise claim lifecycle duration. **By now, you’re probably asking yourself: “How do I know if I’m a good fit?”** Don’t worry—I won’t ask you to save the planet or meet 100% of the requirements. * You’re responsible and proactive. * You have strong teamwork skills, decision-making ability, and communication skills. * You’re focused on delivering excellent customer service. * You have a positive attitude, willingness to learn, and strong learning capacity. * You’re proficient in Excel, Word, PowerPoint, etc. * If you’re already familiar with our internal applications—such as INFO and ZCLAIMS—you’ll have a significant advantage! * A B2 level of English or Catalan is considered a plus. * We’re team players—and we love it when our colleagues are too. Are you? Right now, you’re either feeling that exhilarating rush when a pair of trousers fits perfectly—or thinking: “This isn’t for me.” (If it’s not for you, no worries—we’ll definitely cross paths again in the future.) Feel free to play matchmaker and share my contact details with anyone you think might be a great fit. At Zurich, we’re true **enjoyers of life**—we love living fully. I’d love to hear how we can make you happy, but for me, balancing work and personal life is key. Here, flexible working hours and genuine digital disconnection are real. **\#BecauseWeAreZurich**, you can choose the benefits that best suit your needs. After all, tastes differ. * We offer an extremely flexible hybrid work model—work however and wherever you want within Spain. We’ll support you with a home office allowance. * We believe in learning by doing—so you can move into other areas, locally or internationally, through our “Talent on the Move” programme. And to support your continued development and growth: English classes, training, and a personalised mentoring programme. * We want to break your preconceptions about flexible compensation. With our benefits allowance, you can choose what suits you and your needs best: private health insurance, childcare, training, meal vouchers… and much more! * We love drawing smiles—and at Zurich, we know it’s easier than it seems, which is why we’re activists. Why not dedicate an entire day to the cause that inspires you most? * Referral bonus if you recommend talent like yourself. We’re not looking for perfection—but if you know someone awesome, share my contact details. I’d love to meet them. * Got a sporty spirit? At Zurich, we’re going for gold! Marathons, races, gym discounts—and much more. 3, 2, 1… warm up—we’re off! * Beach or mountains? You’ll get 25 days of holiday, plus your insurance day and your birthday—so you can enjoy what you love most. But don’t be fooled: real disconnection. Because yes—we all deserve a break and to enjoy life, even if it’s just for two days. * At Zurich, we think about your future and offer a pension plan and life insurance. * We hunt down the best deals for you! You’ll get access to thousands of discounts on insurance and banking products. If you’ve made it this far—THANK YOU for reading. What did you think? Are we cool—or not? If you felt butterflies in your stomach and think we’re a good match, send up smoke signals—or your CV, if smoke isn’t your thing. And finally—do you want to know what others at Zurich think? I’d tell you we’re still ranked among the Top Employers in Spain—but I encourage you to check out our Glassdoor profile so they can tell you themselves. No tricks, no gimmicks. Looking forward to meeting you soon. Paula Moreno.

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Sales Representative - Pet Sector650913066670111228

Sales Representative - Pet Sector

KimiPharma wishes to select Sales Representatives to join the team and promote animal health products. We need sales professionals with initiative and enthusiasm to join the team. **Requirements** * Academic background enabling in-depth knowledge of the products (preferably with knowledge of the Pet Sector) * Strong negotiation skills, commercial mindset, and experience dealing with customers * Organized, disciplined person with analytical and teamwork capabilities * Proactive attitude, high initiative, strong communication skills, and empathy * Customer-oriented talent with strong entrepreneurial drive — knowledge of local clients will be valued * Knowledge of English and Portuguese will also be valued (not essential) * Must be available to travel within their territory * Valid driver’s license * Advanced Office software skills **Immediate availability** Residence in: * Madrid **Responsibilities** * Prospect the assigned area for brand introduction into Veterinary Clinics * Maintain strong relationships with customers and decision-makers in the assigned area * Attract potential buyers, introduce products, demonstrate their benefits, encourage usage, and advise consumers * Actively seek new customers to meet sales targets * Achieve sales objectives for the assigned area, identify direct competitors, and continuously analyze the market * Articulate the brand’s benefits and highlight key features of each product * Track orders and provide close follow-up to the customer portfolio * Ensure product recognition and provide customer support * Promote new product launches **Offer** Integration into a major company firmly established in the Iberian market Ongoing product training and support in sales techniques Compensation comprising fixed salary plus incentives Company vehicle + Per diems + Travel expenses Position type: Full-time Work location: On-site

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Functional Coordinator CAU650830504152341229

Functional Coordinator CAU

About the Position: Functional Coordinator CAU We are looking for someone who enjoys understanding how a service works, listening to users and teams, and connecting the dots with sound judgment. Someone analytical yet highly practical, capable of identifying what does not fit within the current service delivery model and proposing better ways to do it. **What do we need?** * Degree: **Bachelor’s, Engineer or Master’s University Degree** (Law is especially valued), **officially recognized in Spain**, in the case of degrees obtained abroad. Experience: * Working with dashboards or ITSM tools. * Using and providing functional advisory support on complex corporate applications within the public sector. * Supporting users and professionals: incidents, queries, complaints, and requests. **What will your day-to-day look like?** * Defining how CAU services and processes should operate so that everyone knows what to do, when, and how. * Monitoring dashboards (CCMM, KPIs, SLAs) to identify bottlenecks, deviations, and real opportunities for improvement. * Acting as a bridge between CAU, the Service Management Office, technical teams, and product teams—speaking the language of all stakeholders. * Analyzing incidents and complaints to understand root causes and prevent recurrence. * Organizing knowledge: manuals, guides, FAQs, and the knowledge base—ensuring information is accessible and always up to date. * Proposing functional training when clear patterns of doubts or errors emerge among specific user groups. This is a role for someone who enjoys improving how things are done—caring equally about data and the people behind it. And **what do we offer?** * A stable, visible project with direct impact on the quality of a major user support service. * Permanent contract, full-time schedule, hybrid/remote working model, and flexible hours designed to truly support work-life balance. * English classes, support for certifications (e.g., ITIL), and a guided career development plan—including regular reviews and clear objectives. * Private health insurance with no co-payments, competitive salary with annual review, and Christmas Eve and New Year’s Eve off—so you can spend them with whomever you choose.

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

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