Front Office

Description

Job Summary: Engel & Völkers is seeking a dynamic and proactive Front Office professional for customer service, lead management, and administrative support in Madrid. Key Highlights: 1. Customer service and lead management 2. Administrative and organizational support in an international environment 3. Opportunity for growth within a leading real estate company **Description:** ---------------- **Engel \& Völkers** is a globally leading real estate company, specializing in the sale and rental of high-end residential and commercial properties. With an international network spanning over 800 offices across 34 countries, we are committed to delivering excellence in service and meeting the needs of our most demanding clients. We are currently seeking a **Front Office** professional for our office in **Madrid.** If you are a dynamic individual eager to grow within an international company: this is your opportunity! **What will be your responsibilities?** * Customer service. * Answering phone calls. * Lead management. * Back Office tasks. * Customer database management. * Incident resolution. * Liaising with agents, clients, and suppliers. * Office maintenance and organization. * Stock management. * Support to other departments. **Requirements:** --------------- **What do we expect from you?** * Dynamic, proactive, and versatile individual. * Customer-oriented, service-minded, personable, and sympathetic. * Education: Diploma / Bachelor's degree or equivalent. * Strong organizational skills. * Languages: English required / Other languages desirable. * Prior experience in administrative-commercial roles and/or customer service is an advantage. * Proficiency in office software. * Professional appearance. * Immediate availability.