Online Talk: Better Conversations & Less Conflicts at Work

Mediation Techniques for Young Professionals \| Online Expert Talk with Paul Schindler **About the Expert Talk** In today’s fast-paced work environment, young professionals are constantly required to communicate clearly, navigate tensions, and make decisions under pressure. This Expert Talk introduces essential principles from mediation and shows how they can empower emerging leaders to guide conversations more intentionally—whether they are managing expectations, handling difficult stakeholders, or collaborating across diverse teams. We will break down the anatomy of effective conversations, explore practical conflict-resolution frameworks, and examine how question-driven techniques can shift discussions from reactive to strategic. Participants will learn how to recognize conversational patterns, steer dialogues constructively, and create space for more meaningful, solution-oriented exchanges. **What to expect** * Actionable tools for structuring difficult conversations * Conflict-resolution techniques inspired by mediation * Strategies to reduce escalation and foster psychological safety * Question-based communication methods that enhance leadership presence * Insights that can be applied immediately in everyday work life *"Better conversations are not accidents—they’re choices. Every question you ask can open the door to collaboration or close it."* **In order to participate to the event, please follow the link presented during your RSVP to pay for your participation. Thank you!** **About AANCM** The *Austrian Association for Negotiation and Conflict Management (AANCM)* is a non-profit organization based in Vienna, dedicated to advancing the art and science of negotiation. We empower individuals and organizations to approach conflicts constructively and achieve sustainable, fair agreements. Our events combine theory, practice, and reflection — in an open, supportive community. 🌐 www.negotiator.at 📧 office@negotiator.at 🔗 Follow us on LinkedIn and Meetup The event will be held over Zoom This event is marketed on other platforms as well. The people registered here only represent a portion of the registrations for the event. **In order to participate to the event, please follow the link presented during your RSVP to pay for your participation. Thank you!**