**This position includes ***full relocation to Sofia, Bulgaria*****, with paid flight and 2 weeks of hotel covered by the company!** If you are looking for a stable international opportunity, in a multicultural environment with real growth potential, this is your chance. We are seeking **Customer Support / Customer Service (Healthcare sector)** to work at an international healthcare services company, providing assistance to Spanish-speaking users. Your role will be to offer friendly, clear, and professional support to customers needing help with healthcare products and services. **Responsibilities** * Provide customer service in Spanish via phone, email, or chat. * Actively listen and offer empathetic assistance, especially for sensitive health-related inquiries. * Log and manage cases in the internal system. * Maintain clear, accurate, and solution-oriented communication. * Meet service quality standards. * Collaborate with the team and participate in continuous training. **Requirements** * Native or near-native Spanish proficiency. * Minimum **B2** English level for internal communication. * Good computer skills and familiarity with digital tools. * Strong communication skills, courteous manner, and patience. * Experience in customer service (desirable but not mandatory). **What we offer** * **Paid flight to Sofia \+ 2 weeks of accommodation covered.** * Stable full-time contract. * Competitive salary \+ performance bonuses. * Paid training \+ arrival support. * Multicultural environment and real growth opportunities. * Opportunity to learn and grow within the Healthcare sector. Job type: Full-time Salary: 1,700.00€ per month Job location: On-site