Description
Job Summary:
We are seeking a Technical Documentation & Knowledge Engineer to transform complex technical knowledge into clear documentation, improving operational efficiency and reducing dependencies.
Key Highlights:
1. Transform complex technical knowledge into business-useful documentation.
2. Work closely with engineering, product, and operations teams.
3. Promote a knowledge culture and best practices in documentation.
At Itequia, we turn ideas into innovative software solutions. Headquartered in Barcelona with international projects, we seek technology-passionate professionals who want to make a difference.
We are looking for a **Technical Documentation \& Knowledge Engineer** to join a strategic project with one of our key clients: a German multinational industrial company specializing in advanced urban mobility solutions and intelligent elevator systems.
**What will be your mission?**
You will be responsible for **converting complex, fragmented technical knowledge into clear, structured, and business-useful documentation**, helping improve operations and reduce critical dependencies.
You will work closely with engineering, product, and operations teams to understand how systems truly function—and explain them in a way everyone can understand.
**What will you do daily?**
**System Analysis**
* Review existing applications, services, and platforms
* Identify and reconstruct undocumented or outdated knowledge
* Understand dependencies, data flows, and business purpose
**Creation of Technical and Functional Documentation**
* Design documentation from two perspectives:
* Technical (architecture, integrations, behavior, monitoring…)
* Business (use cases, value, impact on users)
* Translate complex systems into clear, structured content
**Definition of Standards and Frameworks**
* Create reusable documentation templates and models
* Establish best practices and documentation governance
**Integration into Operations (DevOps mindset)**
* Ensure documentation is updated during releases, incidents, and changes
* Build documentation useful for runbooks, monitoring, and incident management
**Promoting a Knowledge Culture**
* Help teams document more effectively
* Facilitate access to and reuse of knowledge
**Requirements:**
* Experience in **analysis and documentation of complex systems (cloud / distributed)**
* Knowledge of **DevOps, monitoring, and incident management** environments
* Ability to work with incomplete information and structure it effectively
* Experience with tools such as **Confluence, SharePoint, or Git-based documentation**
* Ability to **explain technical concepts clearly and with a business orientation**
* Strong communication and stakeholder collaboration skills.
* Advanced level of English.
**What do we offer?**
* **Real impact on the project**, as you will play a key role in making complex systems understandable and giving meaning to technical knowledge within the organization.
* **True flexibility:** hybrid working model with offices located in Madrid.
* **Close support** from the Itequia team.
* **Competitive compensation package**, aligned with your experience and skills.
* **Flexible benefits:** meal vouchers, transportation vouchers, childcare vouchers, and the option to join our health insurance plan.