Maître

Description

Job Summary: Comprehensively coordinate dining room services in hotel restaurants and bars, managing operations, staff, and customer service to deliver an exceptional gastronomic experience. Key Highlights: 1. Lead and motivate the dining room team, fostering a positive work environment. 2. Dynamic professional environment with opportunities for development. 3. Continuous training and opportunities for internal growth. At **HOVIMA Hotels**, we believe in offering unique experiences to our guests by combining professionalism, approachability, and service excellence. If you share our passion for hospitality and attention to detail, we’re looking for you! **Job Mission** Comprehensively coordinate dining room services in hotel restaurants and bars, managing operations, human resources, and customer service to guarantee an **exceptional gastronomic experience** across all service touchpoints. **Main Responsibilities** * Lead, coordinate, and motivate the dining room team, fostering a positive work environment aligned with company values. * Plan shifts, tasks, leave requests, and vacations, ensuring optimal service coverage. * Manage procurement of materials and beverages, supervising orders and stock control. * Ensure service quality, resolving incidents and promoting continuous improvement. * Supervise setup and breakdown of dining areas, ensuring order, cleanliness, and hygiene. * Analyze commercial performance metrics for the department and propose actions to boost sales and customer loyalty. * Coordinate operations among dining room, kitchen, reception, and events to ensure seamless service delivery. * Guarantee compliance with food safety regulations, HACCP, and occupational health and safety (OHS) standards. * Prepare follow-up reports and communicate results to management. **Requirements** * Medium or Higher Vocational Training qualification in Restaurant Services, Hospitality Management, or related field. * Training in gastronomy, dining room service, and customer service. * Up-to-date knowledge of food hygiene and food handling. * Fluent command of **Spanish and English**. * Proficient user-level (medium–advanced) knowledge of computer tools (Microsoft Office). **Professional Profile** We seek a **solution-oriented, organized, and detail-focused** individual with **leadership skills, strong communication abilities, and a service-oriented mindset**. **What We Offer** * Employment with an established hotel chain in the Canary Islands. * A dynamic professional environment with opportunities for development. * Continuous training and opportunities for internal growth. **Are you passionate about hospitality and eager to lead a team committed to excellence?** Send us your application. Employment Type: Full-time, Permanent Contract Work Location: On-site