Administrative Assistant

Description

You will support the administrative team in the following activities: Collect and register requests submitted by our clients, and ensure timely responses are provided; Track all client inquiries related to the various offerings managed by our Account Managers; Follow up with commercial contacts and escalate as needed to ensure service delivery; Support Partnership Managers in administrative management and contract monitoring for partners; Contribute to customer relationship retention; Update operational dashboards and activity-related reports; Monitor and format the team's key performance indicators (KPIs), and prepare associated presentation materials; Identify required actions for clients and commercial contacts based on reporting insights. You are: Pursuing a Bachelor's +3 degree (e.g., Master's or Business Administration license); Proficient with Microsoft Office and computer tools, especially Excel; Skilled at building relationships easily due to strong interpersonal abilities; Organized and rigorous, enabling effective time management. Salary: €25.00–€37.00 per hour Work location: Periodic travel