Customer Service Agent

Description

Job Summary: We are seeking a professional to assist and advise customers, handle inquiries and complaints, and collaborate with teams to deliver satisfactory service. Key Highlights: 1. Excellent presence and communication skills 2. Strong service orientation, empathy, and positive attitude 3. Opportunities for professional growth **Responsibilities** Personally assist and advise our customers at our facilities. Identify each customer's needs and provide tailored solutions. Handle inquiries, complaints, and requests promptly and empathetically. Keep customer information up to date in our systems. Collaborate with other teams to ensure comprehensive and satisfactory service. **Who We Are Looking For:** Excellent presence and communication skills. Strong service orientation, empathy, and positive attitude. Ability to work under pressure and manage multiple customers simultaneously. Prior experience in face-to-face customer service is a plus. **What We Offer:** Initial and ongoing training in customer service and company products. Competitive salary and attractive performance-based incentives. A positive work environment and opportunities for professional growth. Position Type: Full-time, Part-time Benefits: * Flexible working hours * Dental insurance