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Job Summary: We are seeking a customer service professional to handle calls and emails in telesales, with experience preferred but not mandatory, and strong communication and organizational skills. Key Highlights: 1. Continuous training and professional development plan 2. Strong commitment to gender equality 3. Promotes work-life balance **Description:** ---------------- **Responsibilities** at the workplace will include: * Answering incoming calls and emails from customers related to telesales. * Following the scheduled call and email route assigned to each advisor. * Collecting replenishment orders requested by customers. * Managing off-route calls. * Preparing activity reports. **What We Offer?** * Immediate hiring. * Permanent contract. * 40-hour workweek. * Salary according to collective agreement. **Join a leading European group:** * Continuous training to develop your knowledge and capabilities. * Opportunity for a professional development and growth plan to fully leverage your talent. * Equality Plan demonstrating a firm commitment to gender equality. * We care about our people, supporting greater balance between personal life and professional responsibilities. **Will you join our team?** **Requirements:** --------------- **We are looking for individuals with:** * Prior experience in customer service or call centers (preferred but not essential for this position). * Strong verbal and written communication skills. * Ability to listen actively and empathize with customers. * Organizational, management, and planning skills. * Basic office software proficiency.
