We are a hotel network on the Costa Brava and are looking for a Receptionist at two of our hotels. We are seeking a responsible and organized individual, communicative and committed to improving every day. Proactive in seeking new opportunities for satisfaction, both personal and team-based, and above all for our customers. If you identify with these qualities, WE ARE LOOKING FOR YOU! Main responsibilities include: * Managing reservations. * Receiving and bidding farewell to guests, carrying out relevant check-in procedures. * Assisting guests during their stay. * Handling phone requests. * Maintaining effective communication with guests and coworkers, managing complaints, and coordinating room maintenance and cleaning tasks. * Collaborating to achieve sales targets. * Managing hotel emails and calls. * Handling closing procedures. * Other duties required for the position. Requirements: * Minimum 2 years of experience in reception or sales. * University degree in Tourism or equivalent higher vocational training. * Fluent spoken English and French. * Knowledge of PMS (Sihot) and sales is valued. * Valid driver's license and personal vehicle. * Living near the workplace is an advantage. Full-time schedule of 40 hours per week, with rest periods established by law. Job type: Full-time Work Location: On-site