Description
Job Summary:
Customer service at a golf resort, including equipment handling, tournament organization, and facility maintenance.
Key Highlights:
1. Dynamic role combining customer service and golf operations management.
2. Opportunity to work in a golf resort environment.
3. Benefits including company activities and discounts on services.
Responsibilities
* Welcome guests to the resort.
* Serve customers with items rented from the golf shop.
* Handle golf bags, including loading/unloading motorized and electric golf carts, cleaning clubs, and storing them in our facilities.
* Provide customer service.
* Organize the 1st tee as the starting point.
* Monitor pace of play as course advisor.
* Drive shuttle vehicles from hotels to the golf course.
* Clean golf carts after play and park them for charging.
* Maintain practice facilities, collecting range balls, baskets, and trash.
* Monitor golf course setup, including stakes, trash, scorecards, etc.
* Monitor and maintain batteries for both electric and standard carts.
* Maintain inventory of our materials, such as scorecards, pencils, rental clubs, ball machines, etc.
* Perform any other tasks arising from special guest requests.
Requirements
* Languages: Spanish and intermediate-to-advanced English.
* Prior customer service experience.
* Golf knowledge is a plus.
* Valid driver's license and personal vehicle required to access the resort.
Benefits
* Working hours: Full-time, consecutive shift.
* Contract type: Permanent intermittent contract.
* Schedule: Rotating shifts.
* Company activities: Employee padel tournaments, pilates classes, mindfulness sessions, and much more!
* Access to Camiral and Quinta do Lago Resort facilities, plus discounts at hotels, wellness centers, shops, and restaurants.
* Fuel discount at all Zona Diesel locations.
* Access to WellHub, offering discounts on gyms and wellness apps.
* Medical coverage via a health app for employees and family members, at no cost.
* Access to Therapyside, our online therapy platform: 3 free sessions per year, plus special rates for additional sessions.
* Fully subsidized internal cafeteria for hotel employees and staff with split shifts.
* Smart lockers for package delivery, available to employees.
* Financial incentive for employees who refer another employee who is subsequently hired.
* Discounts at group hotels and golf courses: Quinta do Lago (Portugal), Ballynahinch (Ireland).
* Partnership with Ostelea School and others.