A rapidly expanding hotel chain is seeking talent to join its Operations Department – Front Office team at its L'Estartit property, Hotel Coral by gaiarooms. Key responsibilities: * Manage and track incidents related to daily hotel operations. * Coordinate with Maintenance, Housekeeping, and Quality departments to ensure prompt and efficient resolution. * Provide in-person and online customer service, delivering excellent and solution-oriented support. * Supervise operational processes to ensure high standards of quality and guest satisfaction. Requirements: * Proven experience in a similar role within the hospitality industry. * Solid knowledge of OTAs and PMS systems. * Advanced level of English (mandatory). * Proactive, organized, solution-oriented profile with strong customer focus. * Ability to work in dynamic environments and manage multiple tasks simultaneously. We offer: * Joining a stable and continuously growing company. * Permanent employment contract and a stable position. * Full-time schedule with immediate start. * Salary according to collective agreement. * Genuine opportunities for professional growth and development within the company, based on performance and commitment. We are looking for committed individuals passionate about operational excellence and dedicated to service. Only applications meeting the specified requirements will be considered. Salary: €18,700.00–€20,000.00 per year Experience: * Front office: 1 year (preferred) Language: * English (mandatory) Work location: On-site employment
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
