DESCRIPTION **Who are we?** We are **Kairós**, a different technology company. Yes, we help our clients with their digital and methodological transformation challenges, but what truly defines us is **how we do it**: putting people at the center. We have been recognized as a **Great Place To Work® company** since 2019 for the sixth consecutive year, ranking **5th in 2024**. Our values of **courage, empathy, innovation, and joy** reflect how we work every day. We are over 850 people (developers, data engineers, strategists, etc.) and are now looking for someone to join this brilliant and diverse team. At Kairós, you are not just another number. We know you by your name, care about your personal balance, and want you to grow with us. **Your mission at Kairós** We are seeking a technically skilled professional focused on service orientation and platform reliability, with a strong **DevSecOps / SRE** emphasis. In this role, you will combine advanced support, automation, and close collaboration with development teams to ensure system health, availability, and scalability. * **Support and Incident Resolution:** Provide technical and functional support while actively participating in resolving complex incidents and recurring issues. * **DevOps Collaboration:** Work side-by-side with the development team throughout the application lifecycle, promoting DevOps culture. * **Deployments and Production:** Actively participate in deployments, ensuring proper environment promotion and configuration definition. * **Multi-environment Maintenance:** Take responsibility for maintaining environments (development, QA, pre-production, and production), collaborating with QA teams. * **Automation and Efficiency:** Execute and automate daily operational tasks to improve platform efficiency and stability. * **Observability and Security:** Implement monitoring solutions and dashboards for applications and containers, integrating SecOps best practices. * **Documentation and Management:** Document procedures, solutions, and incidents in **Jira** and **Confluence** to share knowledge. * **Availability:** Participate in 24x7 on-call shifts and off-hours deployments as required. **What will make you successful** **Education and Experience** * **3 to 6 years of experience** in operational activities, projects, and continuous improvement initiatives. * Experience in technical and functional support, actively participating in resolving complex incidents and recurring issues. * **B2 / Intermediate level English**. **Technical Expertise (Mandatory Requirements / MUST)** * **Systems and Scripting:** Solid knowledge of Linux environments (log analysis, services) and scripting (**Bash**, **Python**, **Groovy**). * **Containers and Orchestration:** **Docker**, **Kubernetes**, and **Helm**. * **CI/CD and Version Control:** **Git**, **Jenkins**, **Artifactory**, and **SonarQube**. * **Databases:** Knowledge of relational and NoSQL databases (**MySQL**, **PostgreSQL**, **SyBase**, **SQL Server**, **Oracle**, **MongoDB**). * **Protocols and APIs:** **HTTP** and **REST** (system integrations). * **Documentation:** Ability to document procedures and solutions using tools such as **Jira** and **Confluence**. * **Security:** Experience applying SecOps best practices. * **Availability:** Willingness to perform 24x7 on-call duties and off-hours deployments as needed. **Desirable (DESIRABLE / Not mandatory)** * Experience automating repetitive tasks and improving platform health. * Knowledge of **Windows / IIS** environments. * Experience with high-availability architectures (**HAProxy**, **NFS**, **Disaster Recovery**). * Monitoring and observability tools (**Prometheus**, **Grafana**, **ELK**). * Experience or interest in long-term continuous improvement and operational excellence. * General programming language knowledge (**Java**, **Angular**, etc.). * Prior experience in **DevOps / SRE** or platform teams. * Participation in critical incident management and postmortem analysis. * Experience in Cloud environments (**Azure**, **AWS**, or others), including deployment and incident resolution. * Experience handling Artificial Intelligence solutions, preferably agent-based. **Benefits that make the difference** **Meaningful Professional Growth** * Ongoing corporate training. * Free **English classes** in small groups. * Continuous mentoring and personalized support. * Participation in conferences, tech events, and communities. **Real Balance and Flexibility** * **23 vacation days** + December 24th and 31st off. * 1 day for professional events and **3 flexible workdays**. * **Reduced working hours** in August and **intensive schedule** every Friday throughout the year. * **100% Remote Work:** You’ll work remotely, with some flexibility to adapt your schedule—though it depends on your assigned project. **Benefits and Personal Care** * **Flexible compensation** (Cobee) for meals, transport, training, and childcare. * **Health insurance** with Cigna, Adeslas, or Sanitas. * **Wellness program** for emotional and psychological well-being. **\#TRY \#THINK \#FEEL \#ENJOY** At Kairós, we firmly believe in the importance of equality and diversity in the workplace. We are committed to creating an inclusive and respectful environment where all employees feel valued and have the opportunity to reach their full potential, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic protected by law. **Apply now and join the Kairoseros and Kairoseras team!**
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
