Andratx Call Center & Customer Service Job Listings

Representative Agent (Romanian Speaker) - May 202664842969207809120

Indeed

Representative Agent (Romanian Speaker) - May 2026

We are growing our team and looking for enthusiastic, customer\-focused individuals who are ready for new challenges. We are hiring **Representative Agents** for a receptive agency in Palma de Mallorca. We are already preparing for the upcoming season starting in **May 2026**, so this is a great opportunity to join us at an exciting time. As a Representative Agent your main responsibilities will be: * Visiting and promoting the company's products to existing clients and attract new ones. * Offer our excursions and other services to the customers. * Support our customers with their issues or queries. * Support to the assistance of customers at the airport and their transport from the airport to the hotel. * Own vehicle. * Minimum experience of one year in a similar position. * Customer service oriented. * Good communication skills. * Advanced level of English and Romanian is necessary. * Flexible working schedule.

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Indeed

F&B Supervisor

As a F\&B Supervisor at La Residencia, a Belmond Hotel in Mallorca, you are part of a team that shapes the culinary experience of our guests. In this role, As a Bar\&Restaurant Supervisor, you will oversee the day\-to\-day operations of our bar and restaurant, ensuring that each guest receives service in accordance with Belmond standards and a luxury dining experience. You will lead a dedicated team, while collaborating with other departments to maintain the company's high standards of service. If you are looking for a job where excellence is key, this is the opportunity for you! **Primary Responsibilities Include:** * Supervise and lead the team of waiters/waitresses, ensuring that customer service standards are met and sales targets are achieved. * Perform billing and collection from customers, as well as balancing and liquidation of the collection in their section. * Collaborate in welcoming, dismissing, locating and advising customers on menus and drinks. **Requirements:** **What You Bring:** * Demonstrated experience in bar and restaurant supervisory roles, with a solid understanding of food and beverage operations * Commercial skills and positive attitude to generate a unique customer experience. * Strong leadership and team management skills, with the ability to motivate others * Ability to function in a high\-pressure, fast\-paced environment with attention to detail * Languages: English at a high level, other languages would be an asset. **Benefits:** **What We Offer:** At La Residencia we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: * Competitive salaries and health insurance, staff housing upon availability: Your well\-being is our priority. * Free meal during your work schedule: Flavors that drive you forward. * Free uniforms and laundry: Elegance and comfort without worry. * Exclusive Learning and Development Program: Grow with us. * Complimentary and preferred rate experiences at our iconic destinations: Distance is not everything We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today! About Us La Residencia, A Belmond Hotel, Mallorca is an art\-filled haven spread across 12 acres of ancient olive groves, perched beside the UNESCO World Heritage Tramuntana Mountains in the charming village of Deià. Its 70 rooms and suites are each decorated in keeping with the bohemian Mallorcan spirit, with more than 800 artworks by over 85 artists – all of whom have lived and worked in the region. The Belmond \& LVMH Family La Residencia is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history\-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

Carrer Costa De'n Topa, 10, 07179 Deià, Illes Balears, Spain

Negotiable Salary

Sales Consultant 20h - Karl Lagerfeld ECI Jaime III (Palma)64617506698627122

Indeed

Sales Consultant 20h - Karl Lagerfeld ECI Jaime III (Palma)

**Who we are...** AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett, and Façonnable, and is the licensed distributor for Tommy Hilfiger, Calvin Klein, Donna Karan, DKNY and Karl Lagerfeld in Spain and Portugal. At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.” Always contemporary and forward\-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld. We are the only fashion house that carries Karl’s name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion. **The project!** As a Sales Consultant you will be responsible for creating a memorable experience for our customers, enthusiastically conveying a passion for the brand, and helping them find what they are looking for with a friendly and helpful attitude. As well as achieving the shop's objectives, and last but not least, keeping the shop properly ordered and updated with the necessary products. **What will the role entail?** * Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand's values. * Sales: achieve the commercial objectives of the shop and KPIS by transmitting the differential value of the brand to customers. * Shop operations: working as a team, carrying out inventories, stock management, cash register, daily reports, among others, so that the point of sale functions correctly. * Shop image: keeping the shop properly ordered, following visual standards, as well as updated with the necessary products to offer a quality service. **What do we offer?** * Great international working environment. * Opportunity to grow and develop professionally. * Attractive commission system. * Discount on the brands of the Group. * Minimum of 1 year of experience in a similar role. * Languages: English advanced. * You are strong in building and maintaining customer relationships and you also like to work with different departments, you think ahead and bring structure. * Good knowledge of the fashion retail market and customer. * Extensive experience and ability to lead the delivery of a high level of customer service. * Build team commitment and drive a positive atmosphere on the sales floor.

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Cloud Security Engineer64147543440002123

Indeed

Cloud Security Engineer

**This role can be based out of Spain or remote globally.** **Who are WebBeds?** WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences. Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5\.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking. WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business. **What makes us stand out?** * We are a wholesale global travel organization * We have 1500\+ people speaking 50\+ languages in 120\+ cites across 50\+ countries * We partner with over 430,000 properties in more than 15,000 destinations * We work with more than 44,000 travel companies in 139 source markets * We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative \& lateral thinking **In this role you will:** As a Cloud Security Engineer, you will be responsible for developing and managing security architectures, performing risk assessments, and deploying advanced security controls to protect our cloud infrastructure. Your role will involve collaborating with development and operations teams to integrate security into the software development lifecycle (SDLC) and responding swiftly to security incidents. By staying ahead of emerging threats and championing best practices, you will play a key role in building a secure and scalable cloud environment. **Key responsibilities** * Develop and manage security architectures for cloud environments, ensuring they are robust and fit for purpose. * Perform regular security assessments, including vulnerability scans, to identify and remediate risks within our cloud infrastructure. * Create and maintain security policies, standards, and procedures tailored to our cloud environments. * Deploy security controls and tools to monitor and protect cloud infrastructure and applications from threats. * Respond to security incidents and actively participate in incident response activities, ensuring rapid containment and resolution. * Work closely with development, operations, and other teams to ensure that security is integrated into the software development lifecycle (SDLC). * Keep up\-to\-date on the latest cloud security threats, vulnerabilities, and best practices, and implement necessary changes to stay ahead. * Participate in and support security awareness training and education initiatives across the organization. **The skills we would love to see in your suitcase!** * Bachelor’s degree in Computer Science, Information Security, or a related field, or equivalent practical experience. * Proven experience as a Cloud Security Engineer or similar role, with hands\-on experience securing cloud environments (e.g., AWS, Azure, Google Cloud). * Expertise in cloud security architectures and tools. * Experience with security frameworks and compliance requirements (e.g., NIST, ISO 27001, GDPR, HIPAA). * Proficiency in cloud\-native security solutions such as IAM, encryption, WAF, and SIEM. * Knowledge of integrating security into CI/CD pipelines and DevSecOps practices. * Strong communication skills, capable of articulating complex security concepts to both technical and non\-technical stakeholders. * Excellent problem\-solving skills and a proactive approach to addressing security challenges. * Ability to work effectively in a team and manage multiple priorities. **Why choose us as your next destination?** We are super proud of our dedicated team of friendly, energetic \& passionate professionals. Our people are key to the success of our business \& everybody at WebBeds has their own unique role to play as we continue to drive the company forward. Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do \& to deliver our partners with unbeatable service \& support. International highly skilled group of experts from all around the globe Dynamic environment with the chance to grow, influence \& impact change Disruptive, fast\-growing market leader within travel \& endless possibilities Culture built on collaboration empowerment and innovation Find out more about the WebBeds business at www.webbeds.com \- **\#LI\-Hybrid**

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Network and Cybersecurity Designer (Located in Palma de Mallorca)64147543479681124

Indeed

Network and Cybersecurity Designer (Located in Palma de Mallorca)

**Description:** ---------------- **Company description :** OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality \& availability. As part of our integral end\-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience. In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries. Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably \- without the limitations of technology. With our possibility platform, we enable a comprehensive suite of end\-to\-end managed solutions (Connectivity, Network, Cyber Security, Cloud \& IT, IoT \& Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams. As a global company with a local focus, we help make tomorrow’s possibilities today’s realities. This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support. At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions. **Your mission:** As a multi\-skilled Network and Cybersecurity Engineer within our “product” team, your role will be to design the network and cybersecurity layer of Marlink’s Fortinet\-based “1Edge” customer service platform. The goal of this platform is to empower business units with a simple, versatile, flexible and effective standard tool to address their customer’s needs. Working within the Transversal Platform Development team, you will play a pivotal role in the solution development lifecycle, from assessing requirements with internal and external customers to designing, scripting, integrating and ensuring the continuous delivery of the solution within its ecosystem. You will design the networking and security services architecture and templates of the solution. In collaboration with the Business, you will work on improving the range and flexibility of the product while keeping the provisioning processes and deployments as simple as possible. **Main Tasks** * Take part in the agile project of the 1Edge product. Assume “Product Owner” role for the Fortinet subsystem of the solution. * Take part in the development of configuration templates as per requirements from Product Committee and business units * Build labs to validate and demonstrate development * Administrate the Fortinet management systems and oversee delegated administrative domains * Document template production and customization processes within the boundaries of the solution’s ecosystem, to hand over to business units engineering users. * Improve the service platforms capability by implementing a wider range of services provided by the vendor. * Provide support to business units engineering teams **Requirements:** ----------------- **Qualifications \& Professional skills** * Master’s degree in engineering, Computing Sciences * Strong knowledge and experience of IP networks * Strong and proven experience with Fortinet products: FortiGate, FortiManager, FortiAnalyzer (certification a plus) * Good and proven project management skills. Previous work experience in agile teams would be a plus, although not mandatory. * Familiarity with REST API concepts, with Jinja syntax. * Familiarity with project management and documentation tools such as Confluence and Jira. * Familiarity with virtualized environments is a plus. * Ability and appetite to build labs, test solutions, investigate and resolve issues, document. An experience with scripting languages would be a plus. * Fluent English with good writing and presentation skills **Attitude \& Interpersonal skills** * Strong communication skills * Strong organisational skills and off\-site teamwork capabilities * Ability to provide structured, well\-designed presentations to an international audience, ability to run effective meetings on\- and off\-site. * Creative, innovative, curious, team player, open\-minded * Willingness and ability to learn, take initiative and work independently * Proactive problem\-solving skills with a systematic approach to troubleshooting technical issues. * Ability to work in an international environment, willingness to travel **Why Join the Marlink Group \& What We Offer:** * Full\-time employment contract. * Annual performance bonus based on individual and company achievements. * Comprehensive medical insurance. * A dynamic and collaborative work environment with a strong focus on learning and development. * A culture that values open communication, innovation, and teamwork. * Opportunities for continuous training and professional growth. * Work with an international, diverse, and inclusive team. * Office located in the vibrant Technology Business Park in Palma, Spain. *OmniAccess, as part of the Marlink Group, is an equal opportunity employer determined to build a diverse and inclusive workplace. We are committed to ensuring that all individuals are treated with dignity and respect, and that everyone—regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, religion, disability, or any other legally protected status—has fair and equal access to opportunities for growth, development, and success.* *We are also dedicated to upholding fairness and objectivity throughout our recruitment process. All hiring decisions are based solely on qualifications, relevant experience, and alignment with the requirements of the role, ensuring a transparent and merit\-based selection for every candidate.*

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

OTIS MALLORCA ELEVATOR TECHNICIAN (M/F)64147543114627125

Indeed

OTIS MALLORCA ELEVATOR TECHNICIAN (M/F)

Date Posted: 2025\-09\-24 Country: Spain Location: San Vicente De Paul 22, 07010 PALMA DE MALLORCA, Spain Would you like to be part of a stable sector with many professional opportunities? GRUPO OTIS, national and global leader in the elevator industry, is hiring ELEVATOR TECHNICIANS (M/F) in MALLORCA: As an ELEVATOR TECHNICIAN, your responsibilities will include:* Performing preventive and corrective maintenance on equipment within your assigned area. * Proactively responding to fault diagnosis and repairs with the goal of achieving a solution. * Carrying out assigned repairs to ensure continuous operation. * Maintaining direct contact with customers to establish a good working relationship. * Being proactive in implementing technical improvements and upgrades. * Advising customers on how to improve equipment performance. * Complying with established safety and environmental standards. To succeed in this role, we require: EDUCATION: It is mandatory to hold an elevator maintenance certificate or one of the following qualifications: Higher Technician in Industrial Mechatronics. Higher Technician in Electromechanical Maintenance. Higher Technician in Industrial Equipment Maintenance. Technician in Installation and Electromechanical Maintenance of Machinery and Pipeline Systems. The following IMAQ certifications are also acceptable: IMAQ 0110 Installation and maintenance of elevators and other fixed lifting and transport equipment. IMAQ 0210 Development of material handling, lifting and transport installation projects. IMAQ 0108 Maintenance and mechanical assembly of industrial equipment. IMAQ 0208 Planning, Management and Execution of maintenance and supervision of assembly of machinery, industrial equipment and automated production lines. FMEE0208 Assembly and commissioning of industrial equipment and machinery. Industrial engineering degrees are also valid. EXPERIENCE: Preferably at least 3 years in elevator maintenance/installation. If no prior experience, vocational training from the previous list (section Certification / Education) is required. TOOLS: Electronic and digital tools OTHERS:* Valid class B driver's license is essential. Would you like to join a truly international company driven by talent that values Safety, Ethics, Quality, Innovation, and Opportunities for Employees? We are looking for committed professionals who prioritize safety, feel comfortable working both in teams and independently, and who are curious and adaptable. \#BuildWhatsNext If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2\.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast\-moving, high\-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people\-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us \#Buildwhatsnext!*Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.*

Carrer de Miramar, 9, Centre, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Endesa Internship in Customer Experience and Interaction Channels (Palma)64147542779905126

Indeed

Endesa Internship in Customer Experience and Interaction Channels (Palma)

### **General Information** **Country**Spain **State/Region**Balearic Islands **City**Palma **Team**Grids and Innovability **Seniority**Junior (0\-1 years of experience) **Job Type**Intern/Trainee/Internship **Hire Type**Full\-Time **Work Regimen**Hybrid **Posting Date**19\-Sep\-2025 **Expiration Date**20\-Oct\-2025 **Company**E.DISTR. REDES DIGIT. SL ### **Description and Requirements** INTERNSHIP APPLICATION 2025**Endesa Internship in Customer Experience and Interaction Channels (Palma)** At Endesa, we are strongly committed to training and attracting talent. That is why we offer a Scholarship Program for recent university graduates who wish to become part of a collaborative learning model focused on acquiring professional skills. For this internship, we are looking for recently graduated individuals in **Engineering, Mathematics, Statistics, Business Administration, Marketing**, or those pending completion of their final degree project (TFG), to join through an internship the department of **Customer Experience and Interaction Channels.** **What does the Unit do?** In the Customer Experience and Interaction Channels area, we manage customer interaction and service across all available channels. Our approach is customer-centric, aiming to maximize information, trust, and satisfaction for customers and other stakeholders. We work to properly define and address different customer segments, including vulnerable ones and special events, analyzing their needs with a focus on maximizing satisfaction. Additionally, we promote continuous innovation to improve our processes and services. Among our main responsibilities are: * Working to properly define and serve different customer segments, including vulnerable groups and special events. * Analyzing customer needs with a focus on maximizing satisfaction. Promoting constant innovation to enhance our processes and services. * Monitoring commercial channel performance. * Reviewing channel indicators. * Reviewing platform content. * Managing up-to-date information for intervention contractors. **What will you contribute to?** You will collaborate with the **Customer Experience and Interaction Channels** team on support tasks that will allow you to gain practical insight into the department's operations: * Processing and structuring relevant information from our systems to improve customer experience in the telephone channel. * Analyzing data and generating valuable insights to support strategic decision-making. * Creating and maintaining dashboards reflecting the performance and improvement areas of our customer service channels. * Supporting the definition and maintenance of procedures for the telephone channel. * Contributing innovative ideas to optimize our processes and services, ensuring a better customer experience. **PROFILE REQUIREMENTS** **EDUCATION** \* * Engineering, Mathematics, Statistics, Business Administration, Marketing **ADDITIONAL SKILLS** \* * Proficiency with BI tools (Power BI, advanced Excel). * Familiarity with customer service KPIs (NPS, FCR, AHT, etc.). * Ability to structure information and present it clearly. * Interest in continuous improvement and process innovation. * Basic knowledge of SQL or Python for data analysis. **LANGUAGES** \* • Intermediate to advanced level of English (C1\). * Italian is a plus **What education and skills will be considered?** Engineering, Mathematics, Statistics, Business Administration, Marketing Additional skills: * Ability to structure information and present it clearly. * Interest in continuous improvement and process innovation. * Programming knowledge, Power BI, customer service KPIs. **What we offer?** Internships at ENDESA, **SWING Program:** * Study allowance of 900.00 € gross per month. * Schedule: Hybrid \- Full-time. * Workplace in Spain: **Carrer de Sant Joan de Déu, 1, Palma, Illes Balears** Endesa internships last 12 months and consist of two components: Practical Training within the company and Academic Training. The Practical Training involves a full-time schedule from Monday to Friday, includes 22 working days of annual leave, and provides a study allowance of 900€ gross per month. In parallel, Academic Training is conducted: **Master's Degree in Organizational Management, Key Competencies and Data Analytics from Universidad Camilo José Cela (120 ECTS**), delivered online, whose primary objective is learning and enhancing professional competencies. **If you believe this internship represents a development opportunity for you, don't hesitate to apply!** "Innovation, trust, proactivity, and responsibility are the core of our organization. We respect and celebrate our diversity. We include everyone, regardless of abilities, age, gender, race, or identity."

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

€ 900/biweek

Information Security Programme Manager (Located in Palma de Mallorca)63841222249985127

Indeed

Information Security Programme Manager (Located in Palma de Mallorca)

**Description:** ---------------- **Company description :** OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality \& availability. As part of our integral end\-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience. In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries. Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably \- without the limitations of technology. With our possibility platform, we enable a comprehensive suite of end\-to\-end managed solutions (Connectivity, Network, Cyber Security, Cloud \& IT, IoT \& Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams. As a global company with a local focus, we help make tomorrow’s possibilities today’s realities. This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support. At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions. **Your Mission** As the Information Security Programme Manager, your mission is to lead and coordinate strategic initiatives that strengthen the organisation’s security posture. You will oversee the planning, execution, and governance of multiple interrelated security projects, ensuring alignment with regulatory requirements, risk management frameworks, and business objectives. You will collaborate with cross\-functional teams including IT, legal, compliance, and business units to deliver secure, resilient, and scalable solutions. Your role is pivotal in driving continuous improvement, embedding security into the organisation’s culture, and ensuring that all programmes meet high standards of confidentiality, integrity, and availability. This position will be based in the OmniAccess’ head office in Palma de Mallorca. **Main Tasks** * **Lead strategic planning and execution** of multiple security\-related programmes, ensuring alignment with organisational goals and compliance requirements. * **Define scopes, goals, and deliverables** for security initiatives in collaboration with senior stakeholders, ensuring clarity and alignment across all efforts. * **Develop and manage programme plans, schedules, and budgets**, optimising resource allocation and ensuring timely delivery. * **Identify and mitigate risks and issues**, particularly those related to data protection, cyber threats, and regulatory compliance. * **Coordinate cross\-functional teams**, including InfoSec, IT, legal, and external vendors, fostering collaboration and accountability. * **Monitor progress and performance**, providing regular updates to stakeholders and senior leadership. * **Conduct evaluations and post\-implementation reviews** to assess outcomes and drive continuous improvement. * **Ensure quality and compliance** across all deliverables, adhering to internal standards and external regulations (e.g., GDPR, ISO/IEC 27001\). * **Manage stakeholder relationships**, acting as the primary point of contact for programme\-related communications. * **Promote a culture of security awareness and learning**, encouraging knowledge sharing and professional development within programme teams. **Requirements:** ----------------- **Qualifications \& Professional skills** * Bachelor’s degree in Information Security, Computer Science, Engineering, or related field; Master’s degree or MBA with a cybersecurity focus preferred. * Minimum 7 years of experience in programme or project management, with at least 5 years in information security leadership roles. * Strong understanding of security frameworks and standards (e.g., ISO/IEC 27001, NIST, COBIT). * Proven experience managing complex security programmes such as data protection, identity and access management, incident response, and compliance readiness. * Proficiency in project management methodologies (Agile, Scrum, Waterfall) and tools (e.g., JIRA, Microsoft Project). * PMP, CISSP, CISM or equivalent certifications preferred. * Excellent leadership, stakeholder management, and communication skills. * Ability to assess and mitigate risks, manage budgets, and deliver measurable outcomes. * Languages: Fluency in English is mandatory. Other European languages are a plus. **Attitude \& Interpersonal skills** * Resilient under pressure and capable of making sound decisions in high\-stakes environments. * Structured and systematic approach to managing multiple priorities. * Strong commitment to quality, compliance, and continuous improvement. * Positive, results\-oriented mindset with a focus on delivering value. * Team player who fosters collaboration and builds strong relationships across departments. * Adaptable to evolving threats, technologies, and regulatory landscapes. * Promotes a culture of accountability, professionalism, and learning. **Why Join Marlink \& What We Offer:** * Full\-time employment contract. * Annual performance bonus based on individual and company achievements. * Comprehensive medical insurance. * A dynamic and collaborative work environment with a strong focus on learning and development. * A culture that values open communication, innovation, and teamwork. * Opportunities for continuous training and professional growth. * Work with an international, diverse, and inclusive team. * Office located in the vibrant Technology Business Park in Palma, Spain. *OmniAccess, as part of the Marlink Group, is an equal opportunity employer determined to build a diverse and inclusive workplace. We are committed to ensuring that all individuals are treated with dignity and respect, and that everyone—regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, religion, disability, or any other legally protected status—has fair and equal access to opportunities for growth, development, and success.* *We are also dedicated to upholding fairness and objectivity throughout our recruitment process. All hiring decisions are based solely on qualifications, relevant experience, and alignment with the requirements of the role, ensuring a transparent and merit\-based selection for every candidate.*

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Information Security Project Manager (Located in Palma de Mallorca)63841222231553128

Indeed

Information Security Project Manager (Located in Palma de Mallorca)

**Description:** ---------------- **Company description :** OmniAccess is a leading managed service provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality \& availability. As part of our integral end\-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience. In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries. Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably \- without the limitations of technology. With our possibility platform, we enable a comprehensive suite of end\-to\-end managed solutions (Connectivity, Network, Cyber Security, Cloud \& IT, IoT \& Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams. As a global company with a local focus, we help make tomorrow’s possibilities today’s realities. This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support. At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions. **Your Mission** We are seeking a skilled and experienced Project Manager who will be responsible for leading and managing Information Security projects from inception to completion. You will work closely with cross\-functional teams, including software engineers, designers, IT architects, and stakeholders, to deliver high\-quality solutions on time and within budget. This position will be based in the OmniAccess’ head office in Palma de Mallorca. **Main Tasks** * Planning, executing, and closing Information Security IT projects according to predetermined timelines and budget constraints. * Defining project scope, objectives, and deliverables in collaboration with stakeholders and senior management. * Developing detailed project plans, schedules, and resource allocation to ensure project success. * Leading and motivating project teams to achieve project goals and deliverables. * Monitoring project progress, identifying and addressing issues and risks, and implementing corrective actions as necessary. * Managing project budgets, expenses, and resource utilization to optimize project profitability. * Facilitating effective communication and collaboration among project team members and stakeholders. * Tracking and reporting project status, milestones, and key performance indicators to stakeholders and senior management. * Ensuring compliance with project management methodologies, standards, and best practices. * Continuously improving project management processes and practices to enhance efficiency and effectiveness. **Requirements:** ----------------- **Qualifications \& Professional skills** * Bachelor’s degree in Computer Science, Information Security, Information Systems, Engineering, or a related field. * Master’s degree (optional but preferred) in Cybersecurity, Project Management, or MBA with a tech/security focus. * 4\+ years proven experience as an IT Project Manager or similar role. * Strong understanding of Information Security processes, security principles, network security, risk management, incident response. and project management principles. * Familiarity with cybersecurity frameworks like NIST, ISO/IEC 27001, or COBIT * Excellent project management skills, including planning, scheduling, budgeting, and resource management. * Strong leadership, communication, and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders. * Proven ability to manage multiple projects simultaneously in a fast\-paced environment. * Languages: Fluency in English is mandatory. Other European languages are a plus. **Attitude \& Interpersonal skills** * Work under pressure. * Can take appropriate decision making when required. * Structured and systematic working methods. * Positive and result oriented. * Resilient and able to work in tight timescales and business critical constraints. * Demonstrate strong commitment to quality and adherence to practices, procedures, and scheduling deadlines. * Team player with ability to develop and enhance strong relationships. * Ability to adapt to changes in an environment of continuous developments. **Why Join Marlink \& What We Offer:** * Full\-time employment contract. * Annual performance bonus based on individual and company achievements. * Comprehensive medical insurance. * A dynamic and collaborative work environment with a strong focus on learning and development. * A culture that values open communication, innovation, and teamwork. * Opportunities for continuous training and professional growth. * Work with an international, diverse, and inclusive team. * Office located in the vibrant Technology Business Park in Palma, Spain. *OmniAccess, as part of the Marlink Group, is an equal opportunity employer determined to build a diverse and inclusive workplace. We are committed to ensuring that all individuals are treated with dignity and respect, and that everyone—regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, religion, disability, or any other legally protected status—has fair and equal access to opportunities for growth, development, and success.* *We are also dedicated to upholding fairness and objectivity throughout our recruitment process. All hiring decisions are based solely on qualifications, relevant experience, and alignment with the requirements of the role, ensuring a transparent and merit\-based selection for every candidate.*

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

German speaking Customer Support Agent SIXT Ride (m/f/d) - 100% Home Office63841219410305129

Indeed

German speaking Customer Support Agent SIXT Ride (m/f/d) - 100% Home Office

**Job Description** Ready to boost your career with a leading company in premium mobility? At SIXT, we’re looking for a **Customer Support Agent** for **SIXT ride** with fluent German and English skills, experience in customer service, and a proactive attitude. We offer a 100% remote position from anywhere in Spain and the chance to grow within the automotive sector. Customer care is our top priority. Whether by phone, email, chat, or social media – in German or English – we’re looking for people who are committed to providing effective solutions. Do you have experience in call centers or customer service? Then this opportunity is for you! **YOUR ROLE** * Together with the support team, act as the interface between customers and chauffeurs * Ensure high\-quality standards are met and that every customer is safely transported from point A to B * Monitor driver punctuality worldwide using our custom\-developed tools and organize alternatives if necessary * Make sure each booked transfer is assigned to the appropriate driver * Ensure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaotic * Take care of every customer – celebrity or not **YOUR SKILLS** * Fluency in both **German and English**, with excellent communication skills * **Passion for customer service** and a genuine interest in supporting and assisting clients * Minimum of **1 year of experience** in a similar customer\-facing or service\-oriented role * **Proficiency** with MS Office tools and confidence in working with digital systems * **Ability** to work effectively in a remote environment, with availability for rotating shifts from Monday to Sunday * A **proactive, solution\-oriented mindset** with a strong focus on delivering outstanding customer experiences **WHAT WE OFFER** * **Work\-Life Balance.** This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life * **Employee Benefits.** Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT\+, as well as exclusive deals on travel, tech, and lifestyle products * **Team Building Activities and International Events.** Be part of engaging team\-building activities and participate in exciting global corporate events that connect colleagues from all over the world * **Professional Growth.** Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment Apply now and become part of an international, forward\-thinking team that’s redefining premium mobility every day. We’re excited to meet you! **Additional Information** **Who we are:** We are a leading global mobility services provider, with revenues of 4.0 billion euros and approximately 9,000 employees worldwide. Our mobility platform ONE brings together our products SIXT rent (vehicle rental), SIXT share (vehicle borrowing), SIXT ride (taxi and chauffeur services), and SIXT\+ (vehicle subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 partner providers, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries with 2,000 rental stations. At SIXT, customer experience and exceptional customer service are our highest priorities. We believe in true entrepreneurial spirit and long\-term stability, and we align our business strategy with a forward\-looking vision. Start with us and apply now!

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

German Speaking Customer Support Agent SIXT Share (m/f/d) - 100% Remote638412166014731210

Indeed

German Speaking Customer Support Agent SIXT Share (m/f/d) - 100% Remote

**Job Description** Are you looking for an exciting challenge in customer service? Then you've come to the right place! We are currently looking for dedicated and communicative agents (m/f/d) for our Customer Service Team for SIXT Share in Spain! If you want to create an unforgettable experience for every customer, then you are welcome to join us on this journey into the future of mobility. We look forward to receiving your application! **YOUR ROLE** * You will respond to all incoming customer enquiries before, during and after booking by email and telephone * You will handle complaints * You will collect feedback from our customers, thereby supporting the success of SIXT and contributing your suggestions for improvement * You are willing to work shifts, nights, and weekends **YOUR SKILLS** * You speak fluent German and very good English (level B2 or higher) * You have already gained some experience in dealing with customers and excellent service is a matter of course for you * You enjoy interacting with partners and customers and have very good communication skills and empathy * You can react very quickly to new situations and have good problem analysis and problem\-solving skills * You are confident in using a PC and common software (Microsoft Office) **WHAT WE OFFER** * **Work\-Life Balance.** This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life * **Employee Benefits.** Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT\+, as well as exclusive deals on travel, tech, and lifestyle products * **Team Building Activities and International Events.** Be part of engaging team\-building activities and participate in exciting global corporate events that connect colleagues from all over the world * **Professional Growth.** Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment Apply now and become part of an international, forward\-thinking team that’s redefining premium mobility every day. We’re excited to meet you! **Additional Information** **About us:** We are a globally leading mobility service provider with a revenue of €4\.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT\+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top\-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long\-term stability and align our corporate strategy with foresight. Get started with us and apply now!

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Negotiable Salary

Customer Success Manager International (all genders)638412146679071211

Indeed

Customer Success Manager International (all genders)

As Europe’s leading online marketplace for international wines, we connect wine lovers across the continent with our platforms WirWinzer.de, WirWinzer.at, Travino.es, and Travino.it. Since 2010, we have offered not only the largest selection of wines but also top prices, and we are consistently expanding our international strategy in Austria, Italy, France, and Spain. With offices in Munich, Madrid, Verona, and Palma de Mallorca, we are truly present across Europe. Our success is built on an international team from 7 nations: wine experts, marketing professionals, and software developers who bring passion, creativity, and innovation to life every day. Joining us means more than just a job, it’s an opportunity to contribute your strengths and actively shape the future of online wine retail. Since 2016, we have been part of the publicly listed Hawesko Group, one of Europe’s leading players in premium wine and champagne distribution. Click here to apply \-\-\> https://hawesko\-gruppe.dvinci\-easy.com/en/p/wirwinzer/jobs/61165/customer\-success\-manager\-international\-all\-genders **Your Responsibilities \- What You’ll Do** * Provide customer support across phone, email, and other channels, including handling complaints and negotiating discounts. * Advise customers on our products and services, offering purchase recommendations. * Process orders with care, ensuring smooth handling and accurate follow\-up. * Maintain customer data in our database. * Support shipment tracking. * Communicate with wineries to ensure seamless order processing. **Your Profile \- What You Bring** * Relevant professional qualification in retail, customer service, or a related field. * First experience in sales, order processing, and customer support by phone. * Service mindset and enthusiasm for selling. * Strong communication skills and organizational talent. * Solution\-oriented and a real team player. * Excellent written and spoken German and English \- Spanish, Italian, or another language would be a plus. **Your Benefits \- What We Offer** * **Work where others go on holiday**: enjoy life on one of Europe’s most beautiful islands with guaranteed sunshine. * **International team**: collaborate daily with colleagues from across the globe. * **Employee discounts:** exclusive discounts on our wines and additional corporate benefits at partner companies. * **Team events on the island**: enjoy regular afterwork gatherings and fun team activities. * **Wine tastings**: participate in trainings and tastings within our passionate wine\-loving team. * **Work\-life balance**: flexible working hours and 23 days of paid annual leave for a healthy balance. **Ready to Join the WirWinzer Family?** We look forward to receiving your application, including your earliest possible start date and salary expectations. **Your Contact** Julia Waterkotte HR Business Partner Tel: \+49 4122 5043515 Job Type: Full\-time Work Location: Hybrid remote in 07610 Palma de Mallorca, Illes Balears provincia

Carrer del Balandre, 8, Platja de Palma, 07610 Can Pastilla, Illes Balears, Spain

Negotiable Salary

Flooring Sales Associate (Wood and Ceramic)638412102812171212

Indeed

Flooring Sales Associate (Wood and Ceramic)

Do you want to be part of a team that feels like family, where learning never stops, and you'll have direct support from your manager while getting the chance to make a real difference for our customers? Join Brico Depôt! **What's it like working at Brico Depôt?** **We're a tight-knit team:** More than just colleagues, we're like a family. We always support each other, through good times and bad. Coming to work feels different when you know you've got constant backup. **You'll keep learning:** You'll never get stuck. We'll make sure you stay up-to-date and provide tools and training (on products, skills, languages) so you can grow both professionally and personally. **Variety of tasks and challenges:** There's no room for boredom. From serving customers to solving various challenges, there's always something new to do. You'll learn something new every day. **Managers are part of the team:** At Brico Depôt, managers are with you every day, and you can speak openly and directly. Here, your ideas matter and you can speak your mind. **You'll make a difference for customers:** You'll help people with their home projects, and when you see how happy they are thanks to your advice, you'll feel amazing. **We value your effort:** Your hard work and dedication will be recognized. You'll feel appreciated not only for your achievements but also for your human and professional contribution. At Brico Depôt, we value the talent and passion everyone brings to the team. **You can balance your life:** Our schedules are designed so you can enjoy your time outside of work. We'll give you the freedom to manage your personal matters your way, as long as your work is done well. **Stability and security:** You'll enjoy benefits such as medical insurance, on-site physiotherapy, mental wellbeing support, daily fresh fruit, and Wellhub access to stay active. **What will be your mission?** At Brico Depôt, your mission will be to act as the bridge between our products and our customers' home improvement needs. Through personalized assistance and advice, you'll directly contribute to their satisfaction, embodying our purpose of making home improvement accessible to everyone. We'll provide you with the necessary tools and knowledge to offer effective and creative solutions, ensuring every customer finds exactly what they need to transform their home. **How will you do it?** In your role, guided by your Department Manager and working in sync with the team, you'll take on the crucial mission of promoting and maximizing sales in your area. To achieve this, your actions will be key: **1\. Personalized service:** You'll be the friendly face our customers meet, guiding them through their shopping journey. Your goal will be to ensure their complete satisfaction by providing the support and advice they need to make the best decisions for their home improvement projects. **2\. Product presentation:** You'll be responsible for keeping product displays aligned with our commercial strategy. This includes managing inventory properly, ensuring signage and product information are clear and accurate, thus enabling a smooth, hassle-free shopping experience. **3\. Teamwork:** You won't be alone; you'll coordinate efforts with the store team, moving across different areas as needed to ensure every customer feels well taken care of. The goal is to join forces to turn shopping here into an exceptional experience. **What will help you succeed at Brico Depôt?** **1\. A passion for sales.** If you love selling and making people happy, you're on the right track. **2\. Experience in sales, preferably with knowledge of DIY or home renovation.** If you've worked in retail or understand how to improve a home, your background will be highly valued here. **3\. Positivity, energy, and enthusiasm for teamwork.** If you're someone who never stands still and is always looking for ways to improve, you'll fit in perfectly. **4\. Good computer skills.** If you can use Word, Excel, and PowerPoint, everything will be easier for you. If this sounds like you, and you'd like to join a company where learning never stops, your manager has your back, and you can help our customers make their homes better, We're waiting for you at Brico Depôt! Apply now!

Carrer de Miramar, 9, Centre, 07001 Palma, Illes Balears, Spain

Negotiable Salary