Ampuero Customer Service - Customer Facing Job Listings

Customer Service Representative64842969395074120

Indeed

Customer Service Representative

**Grupo Projeta**, a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for the position of Customer Service Representative for Italian markets, on a full\-time contract,reporting to the Customer Service Team Lead**.** Founded in 1904, Grupo Projeta has become one of the fastest growing workwear companies in the world currently employing over 5,100 staff worldwide. With 1400 styles across more than 20 ranges, we design, manufacture and distribute market leading workwear, safety wear and PPE in fully owned production facilities. We're on a mission to become the world's most requested PPE and Safety Wear Brand. **JOB SUMMARY:** As Customer Service Representative, you will act as a point of contact for Grupo Projeta customers in a designated region. This role will provide timely customer support and query resolution services as well as escalating significant issues as appropriate. **KEY RESPONSIBILITIES:** * Assist Grupo Projeta customers in a specific region with general queries * Respond to all queries in a timely fashion in accordance with agreed KPIs * Provide proactive updates to customers on their issues and use communication skills to minimise the occurrence of delays * Utilise a range of communication mechanisms such as telephone, email and online systems to collaborate with internal and external stakeholders * Update internal systems with record of customer interactions, communications and complaints * Communicating and coordinating with colleagues as necessary * Provide feedback on efficiency of customer service process * Gather intel on common flaws or problems and co\-ordinate feedback to relevant department to stop future issues from happening **REQUIREMENTS:** * Previous customer service experience (e.g., retail, hospitality, call centers). * Fluency in **Italian** is essential, both written and spoken. * Good level of English is essential. * Strong I.T. skills in Microsoft Word, Microsoft Excel, Email and experience using other internal systems * Experience working with customers * Positive and proactive attitude Tipo de puesto: Jornada completa Beneficios: * Acciones empresariales * Apoyo para el cuidado de niños * Gastos de reubicación Ubicación del trabajo: Empleo presencial

Buenos Aires Kalea, 2, Abando, 48001 Bilbao, Bizkaia, Spain

Negotiable Salary

Indeed

Customer Service

**Summary** Especialistas Frenos is a company dedicated to the distribution and reconstruction of braking and clutch systems, we are currently expanding nationwide and are looking for someone to help us in the customer service department. **Job responsibilities:** \- In-person and telephone customer service. \- Identifying the appropriate spare part according to needs. \- Receiving, preparing, and delivering goods. \- Basic order management and use of computer tools. **We offer** Full-time continuous working hours, permanent contract (after passing the trial period), job stability, training in the automotive sector, a good working environment, and opportunities for growth within the company. **Desirable qualifications** Computer proficiency, Mechanical knowledge, Dynamic, organized, and responsible attitude. INTERESTED PARTIES SEND CV TO: roberto@especialistasfrenos.com Job type: Full-time Salary: 1,100.00€\-1,800.00€ per month Work location: Onsite employment

C. los Coteros, 19, 39608 Cacicedo, Cantabria, Spain

€ 1,100/month

CASHIER AND CUSTOMER SERVICE STAFF64293697133442122

Indeed

CASHIER AND CUSTOMER SERVICE STAFF

Are you passionate about the restaurant industry? Is the customer your top priority? If so, we want you to become part of the great **KFC** family. **Responsibilities** * Serve and process customer orders * Prepare delicious dishes following our high quality standards * Provide excellent service to our customers * Maintain optimal working conditions **What are we looking for?** * Professionals with experience who enjoy hospitality and are passionate about customer service. If this is you, we've been waiting for you! * Experience in the sector is valued, but if you don't have it, don't worry: we will train you! * Commitment and responsibility * Motivation to grow within our brand * Flexible availability * Positive energy * Customer orientation * Willingness to learn **What do we offer you?** * The opportunity to build a career within the brand. * The possibility to transfer to other companies within the Group. * Continuous and specialized training. * Discount program * Access to our language learning platform **KFC** AmRest is committed to ensuring equal opportunities for men and women in accessing the company, hiring, promotion, training, compensation, work-life and family balance, and occupational health.

C. la Mies, 9, 39600 Camargo, Cantabria, Spain

Negotiable Salary