Sales Platform Support Technician

Description

We are offering a position for support and training of the accompanying team in using the new NSV ticket sales platform and commercial offerings. Responsibilities include resolving queries, proposing improvements to communication, delivering short-form training sessions ("training pills"), coordinating incidents with maintenance teams, and performing other duties inherent to the role. The position is full-time, with a 40-hour weekly schedule from Monday to Friday on a split shift from 13:00 to 21:00, including breaks established by law. The workplace is located at Atocha Station, Madrid. * Required technical knowledge (tools, software, platforms) * Ability to learn and interact with application users. * Knowledge management. * Training capabilities. * Organizational capabilities. * Residence near the workplace is an advantage. \- * Education in Administration or related field. \- Vocational Training (FP) or University Degree. \- Office software (Word, Excel, Outlook).