We are looking for an **Administrative/Commercial Back Office Assistant** for the company **IMPLASER**, a leading company in the manufacturing and distribution of photoluminescent signage, adhesive stickers, safety signs, evacuation signs, and guidance markers; **located in Alfajarín.** **A valid driver's license and personal vehicle are required (essential for commuting to the facilities).** **Responsibilities:** \- Answering customer phone calls, responding to inquiries, and providing order status updates. \- Managing and communicating incidents. \- Reviewing quotations under the supervision of the responsible person. \- Data processing, order management, and sales order handling. \- Administrative and documentation tasks related to the product sales and manufacturing process. \- General support to the commercial department and team leader. **Requirements**: * Vocational training in Administration, Commerce, or similar. * Proficiency in Microsoft Office. * Knowledge of Navision or other ERP systems will be valued. * Minimum of 12 months of experience in an administrative-commercial department. **Required competencies:** Sales skills, communication ability, attention to detail, problem-solving capability, ability to work under pressure, thoroughness, communication skills, planning, and organization. **We offer:** * Permanent contract. * Agreed salary (17,796.16€ GROSS ANNUAL) * Full-time schedule from Monday to Friday. * Competitive working hours (Rotating shifts: Mon-Thu from 9:15 to 17:45 and 8:00 to 16:30; Fridays from 7:00 to 15:00) * Opportunity to join an established and leading company with strong career development prospects. **Why Implaser?** * Because we are a solid and stable company. * Because Research and Development are part of our DNA. * Because we are undergoing a growth and expansion phase. * Because we are committed to continuous improvement. * Because we have an innovative corporate culture. * Because we offer opportunities for professional development within the company. Position type: Full-time, Permanent contract Application questions: * Does the proposed salary meet your expectations? Experience: * Administrative/Commercial Back Office: 1 year (Required) * Customer phone support: 1 year (Required) Language: * English (Required) Job location: On-site