Description
In our **sports center**, we are opening a position for an administrative professional with strong public-facing service capabilities. We seek a dynamic, organized individual with excellent communication skills to join a growing team.
The selected candidate will be responsible for ensuring outstanding service to our users and managing various day-to-day administrative tasks.
**Main responsibilities**
* In-person and telephone customer service.
* Management of **schedules**, appointments, and reservations.
* **Collections and invoicing**: handling POS systems, issuing invoices, and basic cash register control.
* Management of registrations, vouchers, and renewals.
* Resolving inquiries, providing customer support, and guiding users through their journey at the center.
* Assistance with general administrative tasks: filing, document management, etc.
* Coordination with management and various departments within the center.
**Requirements**
* Prior experience in **administration** and/or **customer service**.
* Proficiency with computer tools and management software.
* An organized, solution-oriented individual capable of multitasking.
* Excellent communication skills and a customer-centric mindset.
* Experience in sports centers, clinics, gyms, or similar environments is highly desirable.
**We offer**
* Opportunity to join a center undergoing expansion and modernization.
* A positive work environment and strong team support.
* Internal training on center processes and systems (including the new management software).
* Job stability and growth opportunities.
**Preferred qualifications:**
Specific training in public service, customer service management, and service quality will be valued.
Position type: Full-time
Salary: €19,500.00–€20,500.00 per year
Work location: On-site employment