**We are looking for a Customer Service Representative for the PostNord team at Reakt in Fuengirola.** PostNord is the leading provider of communication and logistics solutions in the Nordic region, offering parcel and logistics services in Sweden, Denmark, Norway, and Finland. **A pleasant work environment and competitive compensation** Reakt is a customer service specialist company that enables Nordic partners to implement their customer service operations in Spain, within a modern work environment and supported by skilled professionals. Reakt offers its employees a **competitive salary.** The salary consists of a fair base salary plus performance-based bonuses, with an average monthly income of approximately **€1700.** You will work in modern and bright facilities. The office is centrally located in Fuengirola, with excellent transport connections. Join a stable and relaxed team where employee well-being is prioritized! **What kind of candidate are we seeking?** The role involves telephone-based customer service related to shipment scheduling, redeliveries, and exceptional situations. Understanding logistics and distribution helps grasp the overall scope of the work, but it is not mandatory, as the initial onboarding is comprehensive and equips you thoroughly for your responsibilities. Once you have gained sufficient independence in the role, you will have the **opportunity to work remotely part-time.** Working hours are primarily scheduled on weekdays between **7\-17.** The employment contract is **permanent** and **full-time.** Preparatory training **begins immediately upon identifying the suitable candidate.** To succeed in this role, you need problem-solving skills, perseverance, and patience. It is essential to absorb substantial new information and learn how to use various systems. Prior customer service experience and high stress tolerance will facilitate adapting to this role. **We expect you to have:** * strong customer service and communication skills * flexibility, diligence, and precision * proficiency in MS Office applications * willingness to work occasionally in a fast-paced Contact Center environment * fluency in Finnish and English. **For the selected candidate, we offer:** * a fixed, competitive salary and a pleasant work environment * an interesting and challenging role * thorough onboarding * partial remote work opportunities * full-time employment * a friendly and expert team. We conduct interviews with applicants during the application period, so if you are interested in this position, please submit your application promptly via our recruitment system! For further information about Reakt and current open positions, please contact HR Specialist Marianna Joutsenlahti by phone/WhatsApp at **\+358 505730611**, or by email at **marianna.joutsenlahti@reakt.fi** If you would like to learn more about outstanding PostNord employees, please visit here or check their social media content on Instagram or Facebook.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
