We are looking for a person with great empathy and a friendly approach to assist users. It is essential to have knowledge of and be able to use computer programs such as word processors, spreadsheets, internet browsers, and email applications. Main responsibilities include greeting people, providing them with information, and delivering the necessary documentation. You will also be responsible for recording and collecting data, as well as coordinating with various municipal services, other public administrations, or private entities. Additionally, you will provide guidance on inquiries related to application decisions, verify compliance with requirements, and review documentation. You will support the submission of applications and procedures through websites or applications for managing social assistance. The position offers a weekly working schedule of 20 hours, with a rotating timetable: one week from Monday to Friday, 10:00 to 14:00, and another week with availability from Monday to Saturday (working 4 days) from 10:00 to 14:00, plus two afternoons from 16:00 to 18:00\. The contract will be a temporary replacement contract.