Operations Director

Description

Position Summary: We are seeking a leader to design, optimize, and ensure operational excellence in advanced analytics, artificial intelligence, and IT management projects, aligned with the leadership's strategy. Key Highlights: 1. Lead change and an expansion and future-oriented project 2. Transform processes into competitive advantage 3. Ensure excellence and profitability in AI and IT projects DESCRIPTION Do you want to lead change and be part of an expansion and future-oriented project? Are you motivated to manage complexity, align teams, and transform processes into competitive advantage? This position is for you. Your mission will always be aligned with and coordinated by the strategy established by leadership: * Design, lead, and optimize the company's operational function * Ensure excellence and timeliness in execution and delivery, as well as maximum efficiency, quality, and profitability of projects and services **in advanced analytics, artificial intelligence, and IT management** REQUIREMENTS **Required Education:** University degree (Engineering, etc.) or equivalent. **Additional Education:** * Project Management Methodologies * MBA (desirable) * Budgetary Control * Legislative and Regulatory Framework * Agile Methodologies (SAFe, Scrum, Lean, Kanban, etc) **Experience:** Minimum of 3 years’ prior experience managing projects and teams focused on budgetary control and operations. **Competencies and Responsibilities** **1\. Operational Leadership and Team Management** * Supervision of area managers * Definition of key operational indicators * Capacity and resource management * Promotion of organizational culture and climate **2\. Cost, Margin, Timeline, and Key Metric Control** * Establishment of operational profitability models * Operational monitoring * Support for Business Development **3\. Planning, Prioritization, and Deadline Compliance** * Comprehensive portfolio planning * Progress tracking * Coordination with clients and stakeholders * Operational risk management **4\. Deliverable Quality and Standardization** * Definition of operational standards * Technical quality control * Governance of strategic customer satisfaction **5\. Desirable Additional Competencies** * Knowledge Governance / Operational Documentation: Add responsibilities for standardizing and maintaining key operational documentation (manuals, procedures, protocols…). * Operational Innovation / Technology Applied to Operations: Promote innovation initiatives that reduce costs, improve timelines, or enhance operational quality (automations, AI, workflow digitization...). * Operational Crisis Management / Business Continuity: Ensure a protocol or response framework exists for high-impact unexpected events (e.g., cyberattacks, system outages, strikes…).