4-Star Hotel Receptionist

Description

Position Summary: We are seeking a Receptionist to manage reservations, optimize resources, perform check-in/check-out, provide telephone assistance, and deliver excellent customer service. Key Responsibilities: 1. Manages reservations and optimizes resources for customer service. 2. Performs check-in/check-out and telephone assistance while handling requests. 3. Provides excellent customer service with passion for the job. **Welcome to Eurostars Hotel Company, The Happiness Industry** Eurostars Hotel Company is the hotel chain of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels, and Tandem Suites. Currently, our portfolio includes 303 hotels present in 24 countries worldwide. Our operations are backed by extensive know-how reflected across all areas—from hotel management to brand values and guest experience care. We firmly believe that a company’s success lies in developing talent and nurturing the enthusiasm of its people. Therefore, we seek individuals who are passionate about their work and wish to grow with us. **Do you want to join The Happiness Industry?** We are looking for a **Receptionist for our Dorma Ágora Cáceres 4\* hotel located in Cáceres**. **What will be your responsibilities?** * Managing room reservations. * Optimizing resources to deliver the highest quality of customer service. * Guest check-in and check-out. * Telephone assistance and handling requests or incidents. * Delivering excellent customer service. **What are we looking for?** * Studies in tourism. * Experience in hotels of similar category. * Advanced level of English; a second language is valued. **What do we offer?** At Eurostars Hotel Company, you can become part of a leading travel-sector company experiencing continuous growth and global expansion, committed to the constant professional development of its team. Additionally, as a member of Eurostars Hotel Company, you will enjoy the following benefits: * **50% discount on our premium hotels:** You can benefit from discounts of up to 50% at all our outstanding 4\*/5\* hotels worldwide, and up to 20% for your family members. * **The Power Business School training:** 100% free and unlimited access to all trainings (MBA, digital skills, office software, soft skills, etc.) offered by our partner The Power Business School—the #1 online business school in the market, delivered by top active professionals in the industry. * **Access to our Employee Club:** where you can enjoy various types of discounts and advantages across multiple categories (leisure, technology, sports, fashion, etc.). * **Enjoy complimentary hotel nights:** Through Eurostars Hotel Company’s Referral Program, we reward recommendations that result in hires. If you refer someone who gets hired, you receive complimentary hotel nights. If this project interests you and you believe you match the profile, we would love for you to apply for this position. Or, if you know someone who might be interested, feel free to share this opportunity.