Description
We are seeking a person passionate about hospitality, with a service-oriented vocation, leadership ability, and a high level of excellence. You will be responsible for leading the front-of-house team and ensuring a memorable experience for every guest.
Experience
Minimum 3 years as Maitre, Second Maitre, or Head Waiter.
Experience in gastronomic or fine-dining restaurants.
Experience managing front-of-house teams.
Essential Education
Education in Hospitality, Restaurant Management, or Front-of-House Management.
Desirable
Sommelier training.
Restaurant management.
Service protocols.
Hospitality or customer service courses.
Languages — Essential
Native Spanish or C2 level.
English at minimum B2 level.
Knowledge
Fine-dining service.
Wine service and food-wine pairing.
Front-of-house protocol.
POS system operation.
Reservation management.
Team organization.
Personalized customer service.
Incident resolution.
Kitchen-front-of-house coordination.
Basic front-of-house inventory management.
Fine-dining service.
Wine service and food-wine pairing.
Front-of-house protocol.
POS system operation.
Reservation management.
Team organization.
Personalized customer service.
Incident resolution.
Kitchen-front-of-house coordination.
Basic front-of-house inventory management.