Central IT Technician for Monitoring Center.

Description

**Description:** ---------------- Job description: The security company located in Alcantarilla, Murcia, is seeking an IT Technician for its Monitoring Center. The selected candidate will be responsible for providing *technical assistance*, managing *incidents*, and supporting staff with computer-related issues. Responsibilities: * Telephone support for customers and businesses. * Management of calls and emails. * Resolution of incidents related to computers. * Assistance to technicians and office staff in handling computer-related problems. * Incident reporting and tracking. A dynamic and collaborative work environment is offered. **Requirements:** --------------- **Minimum requirements:** * Advanced computer knowledge. * Prior experience in customer service. * Knowledge of operating systems and management software. * Ability to effectively resolve problems. * Relevant communication skills.