Sales Assistant 40h (Madrid)

Description

**About the position** At Voucler, we are opening a new store in the Salamanca neighborhood of Madrid and are seeking Sales Assistants to join our team from launch day. Your mission will be to deliver a premium customer experience, contribute to achieving commercial objectives, and ensure smooth operational execution in-store, aligned with Voucler’s brand standards. **Responsibilities** * Customer service and experience: personalized advice, proactive selling, and customer loyalty. * Commercial drive: contribution to achieving KPIs (sales, conversion rate, average transaction value, units per transaction). * In-store operational management: support during opening and closing, cash handling, and resolution of basic incidents. * Restocking and inventory: product restocking, size control, and support during stocktaking. * Visual presentation & standards: maintaining store visual merchandising, order, cleanliness, and premium product presentation. * Teamwork: active collaboration with the team and adaptability to store workflows during peak hours. **Location:** Claudio Coello, Salamanca neighborhood, Madrid **Estimated start date:** To be defined (September) **Requirements** * Prior experience in retail or customer service, preferably in dynamic or premium/lifestyle environments. * Results-oriented mindset and familiarity with commercial KPIs. * Excellent communication skills and customer interaction abilities. * Proactive, positive, and solution-oriented attitude. * Ability to work effectively in a team and adapt to rotating shifts (including weekends). **Benefits** * **Permanent contract**. * 40-hour workweek: €20,500 gross annual salary + commissions * Standard benefits: **employee discount**, initial and ongoing training, growth-oriented development plan (to be detailed during the hiring process). **What this opportunity offers** * **Startup environment**: fast-paced, agile decision-making, and opportunities to grow alongside the project. * Premium-positioned brand focused on experience: your role will be pivotal in establishing Voucler in physical retail.