Date Posted: 2025\-11\-21 Country: Spain Location: Nicolás Copérnico, 11 28946 Fuenlabrada Madrid Would you like to join a stable industry offering abundant career opportunities? EXPRESS, an OTIS-affiliated company and national and global leader in the elevator industry, is hiring a COMMERCIAL TECHNICIAN (M/F) SPECIALIZING IN ELEVATOR MODERNIZATION AND REPLACEMENT PROJECTS in MADRID: As a Commercial Technician in the elevator modernization/replacement area, your responsibilities will include: * Analyzing the existing customer portfolio and collaborating with supervisors and technicians to develop strategies for identifying new business opportunities. * Managing external relationships to acquire new customers through elevator modernization or replacement. * Managing and tracking all phases of modernization and/or replacement projects—from specification (if required) through to invoicing and collection. * Analyzing projects (e.g., interpreting drawings, inspecting installations, reviewing technical documentation, etc.) and preparing customized quotations focused on safety, energy efficiency, and quality. * Collaborating with the technical team in planning and executing such projects to ensure goal alignment and maximize customer satisfaction. * Providing technical and commercial advice, ensuring customer satisfaction and service quality while striving to exceed expectations. * Collaborating with the construction execution team to ensure high-quality project implementation, monitoring potential schedule or product deviations that may require cost and/or selling price adjustments. * Participating in regular branch meetings, as well as any ad-hoc meetings requiring your presence, with the primary objective of meeting customer needs and ensuring quality. To succeed in this role, we require: EDUCATION: Diploma or Bachelor’s degree (technical engineering preferred); Higher Vocational Training (FP Grado Superior) in mechatronics, electromechanical maintenance, or electrotechnical installations. EXPERIENCE: Preferably 3–5 years in technical project sales or related positions. OFFICE SOFTWARE: Proficiency in MS Office 365. LANGUAGES: English is an asset. OTHER REQUIREMENTS: * Valid Spanish Class B driving license is mandatory. Would you like to join a truly international company driven by talent—one that values Safety, Ethics, Quality, Innovation, and Employee Opportunities? We seek committed professionals who prioritize safety, feel comfortable working both independently and in teams, and possess curiosity and adaptability. \#BuildWhatsNext. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2\.4 billion people every day and maintain approximately 2\.4 million customer units worldwide—the industry’s largest service portfolio. You may recognize our products in some of the world’s most famous landmarks, including the Eiffel Tower, Empire State Building, Burj Khalifa, and the Petronas Twin Towers! We are 72,000 people strong—including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians—all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast\-moving, high\-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions—and the skills and capabilities you’ll gain working alongside the best and brightest—keep us connected and on the cutting edge. We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering, and Major Projects; our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people\-powered company, we put people—passengers, customers, and colleagues—at the center of everything we do. We are guided by our values that we call our Three Absolutes—prioritizing Safety, Ethics, and Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis, click here. Become a part of the Otis team and help us \#Buildwhatsnext! *Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.*