Summary: The Program Coordinator at IE Business School is responsible for the day-to-day management of projects and activities relating to various undergraduate programs, serving as a key interface between students, professors, and multiple departments. Highlights: 1. Join a dynamic and international team to transform education 2. Support students and faculty for a world-class experience 3. Collaborate with various departments for student success Overview: Are you interested in joining a dynamic and international team of professionals to transform education? IE University's **Business School** is looking for an **Program Coordinator Undergraduate Programs** to join its team! The **Program Coordinator** is responsible for the delivery and day\-to\-day management of projects and activities relating to various programs at IE Business School. This comprises serving as the key interface between students, professors and multiple IE departments; coordinating a variety of tasks and program components, managing communication flows; implementing guidelines and policies; supporting program logistics and operations and supporting faculty members to ensure a world\-class experience for our students. **Why IE University?** Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact. At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real\-world impact. Together, we create an environment where talent thrives, and ideas shape the future. **Our mission** We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world. **Our Purpose** To foster positive change. **Values** * Cultivate the humanistic approach. * Empower your entrepreneurial spirit * Cherish the diversity of people, mind, and experience * Drive innovation with a proactive mindset We are looking for a person to join a full\-time position in **Madrid \- IE Tower.** Responsibilities: **Your role as a Program Coordinator will involve:*** **Interaction with Students:** Meet with students in order to solve issues, offer advice, and/or give support with empathy, sensitivity and a professional customer\-oriented approach, on a daily basis. Co\-manage the relationship with class representatives together with other team members Support students facing academic difficulties or overall challenges within the program Manage (written and oral) communications with students, including all written regular communications and information points; presentations and information sessions; etc. Using student feedback, identify ways to improve their experience with us. * **Interaction with Professors and other departments:** Liaise with professors to communicate specific student or group situations, request feedback, ensure timely submission of grades, syllabi, etc. and provide ongoing support to faculty members and teaching staff. Collaborate with other IE Departments – such as the Admissions Department, Marketing Department, Planning, Documentation, Student Services, Student Life, Registrar’s Office, Maintenance Dept., International Mobility Office, etc. – in order to ensure a successful student experience. * **Internal Development:** Assist in the coordination and implementation of new curricular and extracurricular innovations. Supervise and coordinate Program Assistants with professionalism and professional maturity. Take responsibility for special program components, areas, initiatives and projects. Maintain and enhance academic guides and all other materials for students and faculty. Qualifications: **To thrive in this role, you should possess the following qualifications:*** Bachelor Degree is highly recommended. * Bilingual, or advanced proficiency, in both English and Spanish (written and oral), with substantial professional experience in both languages. * A minimum of 3 years of professional experience is required. * International experience is strongly preferred. * Strong project management capabilities. * The candidate will demonstrate solid customer management skills, ability to work under pressure, and high level of accountability. * Experience in multi\-stakeholder environments, as well as excellent communication skills and a strong customer orientation, are essential. * Availability to travel * Candidates must possess a valid EU work permit Unleash your full potential and make an impact. The next move is yours! If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team at **IE University.** *At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.*