Description
The person appointed to this position will be part of the admissions service team at Sant Joan de Déu Palma\-Inca, contributing to ensuring effective, approachable, and respectful administrative care for the center's users.
**Main responsibilities:**
* Attend to patients, family members, and center users in person and by telephone.
* Register and update personal and clinical data in the hospital management system.
* Manage appointment scheduling.
* Provide information on administrative procedures and hospital services.
* Collaborate with other departments in coordinating healthcare processes.
* Archive, digitize, and safeguard clinical documentation in accordance with current regulations.
* Perform tasks specific to the administrative area of the admissions service.
* Qualification: **Vocational Training Level II – Administration**, **Higher Vocational Training Cycle**, or **Bachelor's Degree**.
* Proficiency in office software tools.
* Languages: **Spanish** and **Catalan**.
* Service-oriented attitude, with strong communication skills and empathy.
* Prior experience in similar positions.
* Commitment to the hospital's institutional values.