Job Summary: The Customer Projects Advisor accompanies customers throughout their projects from start to finish, aiming for their satisfaction and loyalty. Key Highlights: 1. Working in a co-creation environment and living the company's values 2. Autonomy to decide and act, participating in decision-making 3. Promoting inclusion and gender equality **Our Stores** This is where we demonstrate our purpose face-to-face. If you share this goal—and your satisfaction lies in helping customers bring their ideas and projects to life—this is the place for you. Joining our store teams means working in a co\-creation environment where you live our corporate values and purpose alongside customers. Will you join us? We show it to you here in this video: **Responsibilities and Mission** The **Customer Projects Advisor** in our stores will be responsible for providing comprehensive advice and guiding residents through Leroy Merlin’s turnkey projects, managing the entire sales process—from the moment they express their needs until project completion—with the aim of achieving overall customer satisfaction and reinforcing brand loyalty and corporate image. Their **main functions and areas of influence will be as follows:** Advises and accompanies the resident/customer throughout their project—with or without installation—developing both the initial design proposal and the final version following precise measurements. Provides diligent, protocol-based sales advice to the resident/customer, resolving any questions or incidents arising during the entire sales process, while personalizing and delivering positive shopping experiences. Identifies business opportunities in all interactions with the resident/customer. **Demonstrable Requirements** * Product knowledge relevant to the sector. * Basic financial knowledge. * Medium\-to\-advanced computer skills using the IT tools employed in the sector. * Competencies such as initiative, proactivity, and commercial skills. * Minimum three years’ experience in a similar role and accustomed to working toward objectives. * Availability to work split shifts Monday through Saturday. **What We Offer?** =================== **Our Purpose** ===================== At Leroy Merlin, we have a purpose that gives meaning to who we are and everything we do—a guiding principle representing our commitment to you and to the planet. Everything we offer aims to inspire your motivation to create better living environments. Because we firmly believe one thing: if we commit to it, changing the world is within our hands—and yours. Social Action is one of Leroy Merlin Spain’s fundamental pillars, adding value not only to our company but also to the community. Through various initiatives—including renovation and adaptation projects, donations, solidarity products, corporate volunteering, and our "Dignified Homes" Grant Program—we contribute to building a better world and society. **Benefit! As a Leroy Merlin Employee** ====================================== As a Leroy Merlin Spain collaborator, you have access to over 70 benefits and/or advantages, categorized into six groups—all designed to deliver the best possible experience as part of this great team. You’ll also benefit from Leroy Merlin’s Flexible Compensation and Benefits Policy, including the opportunity to become a company shareholder, health insurance, childcare support, meal vouchers, and various discounts with major commercial partners, among others. You’ll receive a fixed salary plus participation in company results and profits. **Grow Your Career!** ================== Train and grow within a multinational company! You’ll find an excellent work environment and enjoy autonomy to decide and act, participating in decision-making and cross-functional projects. **A Place for Everyone** The Management of Diversity is a core pillar of our corporate philosophy. This is reflected in our Diversity Charter—a code of commitment promoted by the Foundation for Diversity and supported by the Ministry of Health, Social Policy and Equality. Through it, we reaffirm our commitment to respecting everyone’s right to inclusion and recognize the benefits brought by cultural, demographic, and social diversity. Leroy Merlin España, S.L.U. declares its commitment to establishing and developing policies that integrate gender equality without any form of discrimination, as well as promoting and implementing measures to achieve effective gender equality within our organization. We embrace the principle of gender equality across every area of our activity and within the framework of our Organization’s Social Responsibility. If you want to pursue the work you love, our door is open to you. Here, we do not recognize barriers. **YOUR TALENT HAS NO LIMITS** If you’d like to learn more about our Purpose, values, initiatives, and current job openings, please visit our Corporate Employment Website: Leroy Merlin Spain. **CHANGING OUR WORLD IS IN OUR HANDS!**
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
