Accounts receivable executive

Description

**Description:** ---------------- ***Who are we?*** **W2M** is the travel division of the **Iberostar Group**, inspired by achieving leadership in the industry. We innovate to deliver digital, personalized, and sustainable travel experiences. Our team is characterized by an inquisitive and creative spirit, backed by a successful track record in tourism. We value the freedom to break conventions and embrace new and different ideas. We are seeking to hire a person for our Finance team who wishes to develop their career in the **Accounts Receivable** area, contributing to the proper management of collections and maintaining an efficient relationship with our customers. ***Your mission*** Provide support in managing the customer portfolio corresponding to Corporate accounts and holiday travel agencies of the W2M Group, collaborating on collection follow-up and the correct administrative management of assigned accounts. You will participate in updating information in accounting and business systems, ensuring data quality and contributing to achieving departmental objectives. ***What will you do on a daily basis?*** * Monitor the assigned customer portfolio, performing collection actions and controlling outstanding balances. * Receive and record payments in the company’s accounting and management systems. * Support customer account reconciliations, identifying and reporting potential discrepancies or incidents. * Periodically review the customer aging report and jointly track overdue invoices with the rest of the team. * Manage and resolve incidents using corporate ticketing tools. * Keep customer information updated in internal systems. * Collaborate with other departments to ensure proper billing and collection management. * Contribute to achieving collection targets and reducing delinquency in the assigned portfolio. * **Requirements:** --------------- ***What do we need from you?*** Mandatory * Higher Vocational Training Diploma in Administration and Finance, Business Administration and Management (ADE), Economics, Tourism, or a similar qualification. * 6 months to 2 years of experience in administrative, billing, accounting, or collections roles. * Intermediate level of Excel, including pivot tables, filters, lookups, and data management. * Organizational skills and attention to detail. * Communication skills for managing internal and external customers. * Ability to work within defined deadlines and manage multiple tasks simultaneously. * Interest in professional development in finance and Accounts Receivable. * Ability to work collaboratively in a dynamic, international environment. Desirable * Prior experience in Accounts Receivable or Credit Control departments. * Knowledge of SAP, Oracle, Dynamics 365, or similar ERPs. * Experience in the tourism, hospitality, or travel agency sector. * Familiarity with ticketing tools such as JIRA, ServiceNow, or similar. * Languages. ***What do we offer?*** Being a **W2M·People** member has its advantages, because our team’s well-being is our top priority. Joining our team comes with benefits: * We support your continuous professional development through training programs and internal mobility. * We optimize your finances with our flexible compensation program and partnerships with financial institutions. * We want you to fully enjoy your free time with travel and hotel discounts. * You and your loved ones matter to us—so your birthday is a fully paid day off for you to celebrate as you wish. ***Are you interested?*** If you are motivated to grow within the finance area and join a team focused on continuous improvement, we would love to meet you. Join W2M and help drive innovative and sustainable travel experiences.