Internship as Front Desk Assistant - Mac Hotels

Description

Job Summary: We are seeking students with a passion for customer service and enthusiasm to develop their careers in the hotel industry through a front desk internship program. Key Highlights: 1. You will begin your career in the Hotel Industry's Front Desk area. 2. You will participate in daily operations and real-world projects from day one. 3. You will be assigned a mentor who will guide your professional and personal development. DESCRIPTION ### **Internship Program \- Front Desk Assistant** **We are looking for someone passionate about customer service and eager to grow within the hotel industry.** At **MAC Hotels**, we believe young talent is the driving force behind innovation and our future. Our **Internship Program** is designed for ambitious students aiming to grow professionally and contribute to people development within our organization. If you are eager to learn, bring fresh ideas, and develop yourself in a dynamic environment, **this is the place for you**. From the **Front Desk Department**, we seek a student studying **Hotel Management, Tourism, Administration, Tourism Accommodation Management, and/or related fields**, who wishes to complete their academic journey with an internship at our company. Through this experience, you can **launch your career in the Front Desk area** within the hotel industry, learning how customer service is managed, how daily hotel operations function, and how coordination with other departments ensures an excellent guest experience. You will become part of the **Front Desk team** at our hotel **Pure Salt Port de Sóller 4\***, collaborating on real departmental tasks and supporting the team in guest service and assistance during their stay. ### **What You Will Learn With Us** During your internship, you will participate in various **Front Desk** projects, such as: * Supporting guests and resolving inquiries during their stay. * Assisting with check\-in and check\-out procedures. * Supporting administrative tasks, document management, and data handling. Providing information to guests and visitors about the hotel, local area, cultural and commercial activities, and available services. * ### **What Awaits You at Mac Hotels?** * **Real Learning:** You will participate in daily operations and real-world projects from day one. * **Mentoring:** You will be assigned a mentor who will guide your professional and personal development throughout your internship. * **A Close-Knit, Family-Oriented, and Professional Environment:** Work for a company where people come first and experience our culture firsthand. * **Future Opportunities:** We value internal talent; many of our current managers began their internships with us. ### **How to Submit Your Application?** If you are a student in **Hotel Management, Tourism, Administration, Tourism Accommodation Management, or a related field**, we would love to meet you. The process is very simple: complete the registration form and our **Human Resources team** will review your application and contact you. **Important: Before Registering** To expedite the process, please ensure you have the following information and documents ready: * **Your updated CV.** * The **type of internship** you need to complete (Curricular or Extracurricular). * Your **availability dates** (start date and end date). * Contact details of your **Internship Supervisor** **Ready to get started?**