Reception Assistant

Description

Job Summary: Mar Hotels is seeking a Reception Assistant to organize and plan departmental tasks, contributing to customer satisfaction. Key Highlights: 1. Join a team committed to quality and innovation. 2. Be part of a team that values closeness and responsibility. 3. Develop your career in a customer service environment. New Season at Mar Hotels 2026! In preparation for the upcoming season, we are initiating the talent selection process for various teams and hotels across the company. We are looking for new colleagues for the **Reception** area who **can smile in a thousand languages.** Would you like to join our team as a **Reception Assistant** at our hotel located in **Puerto de Pollensa**? The selected candidate will be responsible, among other duties, for: * Organizing, planning, and carrying out all reception department tasks to meet the quality standards required by our brand. * Collaborating with hotel management and other departments to ensure maximum guest satisfaction before, during, and after their stay. These are our core values: **Quality, Innovation, Closeness, Responsibility.** Do they align with yours? We seek an autonomous and proactive individual, experienced in managing work teams, with strong organizational and planning skills, customer orientation, and results-driven mindset. Is that you? Would you like to join a team committed to equality and sustainability? We’d love to meet you! Apply now. **We believe in people—we believe in you.** * Education related to Tourism and/or Hospitality. * Advanced level of English, German, and/or French; knowledge of additional languages is a plus. * Two years of experience in the position offered. * Proficiency in hotel management software (Avalon preferred). * Excellent customer service and teamwork skills. * Attention to detail and strong organizational ability.