Waiter/Waitress-

Description

Job Summary: Leonardo Hotels is seeking a Waiter/Waitress for its team at Leonardo Royal Mallorca, committed to excellence and guest satisfaction in a dynamic environment. Key Highlights: 1. Be part of an international hotel company 2. Professional development opportunities 3. Work in a modern and vibrant hotel JOB DESCRIPTION **Leonardo Hotels**, a rapidly expanding hotel chain and industry benchmark, is looking to welcome a **Waiter/Waitress** to its team at the **Leonardo Royal Mallorca**, committed to excellence and guest satisfaction. If you seek to join a **dynamic** workplace within the exciting hospitality sector, this is your opportunity! **What We Offer:** ---------------------- * The chance to be part of an international hotel company offering an excellent working environment. * Professional development opportunities within the company. * Competitive employment conditions. * The opportunity to work in one of our most modern and vibrant hotels. **Your Key Responsibilities:** -------------------------------------- As a key member of our Food & Beverage team, your duties will include: * Ensuring an exceptional guest experience across all dining areas: Bar and Clash Restaurant, Room Service, Terrace, and Events. * Managing bar and restaurant **operations** and services, ensuring adherence to our high quality standards and established procedures. * Efficiently receiving, verifying, and managing **orders**. * Advising guests on our culinary offerings, clearly and professionally explaining dish and beverage compositions. * Operating billing systems and performing accurate cash drawer reconciliations. * Maintaining a safe, hygienic, and orderly workplace, strictly following hotel protocols. * Using equipment and tools responsibly and correctly, contributing to their proper maintenance. * Ensuring facility preservation and compliance with company guidelines. * Fostering a positive and collaborative work environment, contributing to the overall success of the department and the hotel. REQUIREMENTS **Essential Requirements:** ------------------------------- * Minimum 1 year’s prior experience as a waiter/waitress in hotels or high-end hospitality establishments. * Fluent **English** language skills (minimum B2 level), both spoken and written. * Strong ability to work effectively in a **dynamic**, fast-paced environment. * Exceptional communication skills and guest orientation. * Proactivity, initiative, and the ability to resolve issues efficiently. Flexibility and availability to adapt to rotating shifts, weekends, and public holidays. * **Highly Desirable:** ---------------------------------- * Advanced knowledge of mixology and beverage preparation. * Proficiency in a second language (in addition to English). * Experience in event and banquet management. * Familiarity with POS software and hotel management systems.