Description
The **Balneario de Grávalos** is currently recruiting for a **Night Receptionist**.
MAIN RESPONSIBILITIES
* Attend to customers prior to their arrival (reservations, information requests, etc...)
* Attend to customers upon arrival (check\-in, tourist information, etc...)
* Attend to customers during their stay.
* Attend to customers upon departure (check\-out, billing, etc...)
* Provide post-departure customer support (satisfaction surveys, sending information, etc.)
* Perform all internal support tasks arising from customer service throughout the entire process (cash handling, incident logging, system data updates, production monitoring, etc.)
* Coordinate with the housekeeping department regarding room preparation and departure.
* Complete the maintenance incident logbook.
* Carry out the daily closing procedure for the Hotel\-Balneario.
Night Shift
* Fluent English.
* Additional languages are an asset.
* Computer skills.
* Office software (Word, Excel).
**We offer:**
Stable employment.
Salary according to the Hospitality Collective Agreement.
8-hour daily shifts with two days off per week.
Position type: Full-time, Temporary.
Work location: On-site employment.