Camping Receptionist

Description

At **HolaCamp**, we are looking to hire a **Receptionist** for one of our campgrounds in **Sitges**, a key role in shaping our guests’ experience. The selected candidate will be the first point of contact for HolaCamp and will play a fundamental role in ensuring friendly, professional service aligned with our values of hospitality and customer care. **Main responsibilities** * Guest reception and welcome (check\-in / check\-out) * Reservation management and modifications in the system * Telephone support and email handling * Resolution of guest inquiries and issues during their stay * Provision of tourist information and local recommendations * Coordination with other departments (maintenance, housekeeping, animation, etc.) * Cash handling and payment processing * Monitoring of quality standards and customer experience **Candidate profile** * Prior experience in reception, customer service, or similar roles * Good command of **Spanish and English** (additional languages such as **French** are an advantage) * Strong communication skills and clear customer orientation * Organizational ability and problem-solving skills * Proactive, positive attitude and ability to work well in a team * Availability to work **rotating shifts** (including weekends and public holidays) **What we offer** * Opportunity to join a growing project in the hospitality sector * Dynamic and collaborative work environment * Internal training and initial onboarding support * Career development opportunities within HolaCamp At **HolaCamp**, we believe that the guest experience begins with the team’s experience. If you are passionate about interacting with people and wish to join an environment where service makes the difference, **we’re waiting for you!** Salary: 14\.652,00€\-26\.842,88€ per year Work location: On-site employment