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Job Summary: We are seeking a Change Management Lead for technology environments to lead the coordination, assessment, and organization of infrastructure and application modification requests. Key Highlights: 1. Lead the coordination, assessment, and organization of technological changes. 2. Ensure compliance with change management processes and best practices. 3. Act as a key liaison between business and technical teams. We are knowmad mood! We are a leading digital transformation company, continuously evolving and at the forefront of technology. We were founded to drive real change through innovation and sustainable development, with a mission to deliver value to our clients and empower our talent. Composed of over 3,000 creative, digital, and innovative individuals connected by a shared purpose and capable of building connections with people worldwide. A responsible, flexible team with high adaptability to our clients’ and the market’s needs, consistently delivering value, vision, creativity, expertise, professionalism, and passion for technology in every project. The values guiding us toward excellence are collaboration, innovation, commitment, fun, and trust. **What Are We Looking For?** ------------------ We seek a **Change Management Lead for technology environments**, responsible for leading the coordination, assessment, and organization of all infrastructure and application modification requests across the company. **Responsibilities** --------------------- * Receive, analyze, and classify change requests from various teams and stakeholders. * Coordinate with technical teams on implementing changes in infrastructure, platform, and application environments. * Define detailed execution, validation, and deployment plans. * Monitor the potential impact of changes and ensure system stability and availability. * Ensure compliance with change management processes, standards, and best practices (e.g., ITIL or similar). * Act as a liaison between business and technical teams to ensure smooth communication and efficient change lifecycle management. **Requirements** -------------- * Proven experience in **change management within technology environments**. * Knowledge of **platform configuration, infrastructure**, and technical environments (PLSQL). * Ability to understand, assess, and coordinate **complex technical changes** (modifications to systems, environments, or components). * Outstanding skills in **organization, communication, and coordination**. * Knowledge and experience with **ITIL best practices** (certification preferred). **Ideal Profile** ---------------- * Proactive, solution-oriented individual with strong focus on order and planning. * Ability to collaborate with multiple teams and manage priorities effectively. * Analytical mindset with process orientation. **What Do We Offer?** * **Permanent contract** * **Flexible working hours**: Flexible schedule — start at 8:30 AM, end at 6:00 PM; intensive Fridays (8:00 AM–3:00 PM); summer intensive schedule (July and August) from 8:00 AM to 3:00 PM. * **Vacation days**: 22 vacation days + 2 personal days, plus December 24th and 31st off. * **Permanent contract**: From day one, with option of 12 or 14 annual payments. * **Flexible compensation**: Meal card, childcare voucher, private health insurance, training, and other tax-advantaged benefits. * **Benefits Club**: Discounts on technology, leisure, and training. * **Continuous learning**: Access to Udemy Business, language courses, official certifications, and technical training. * **Career development plan**: Support for growth, specialization, or taking on new challenges. * **Holistic wellbeing**: Nutrition programs, physical activity initiatives, and emotional balance support. * **Work–life integration + LIFE**: 24/7 personal and family assistance. * **Inclusive environment**: Diverse and multicultural workplace. * **Social events**: Activities to connect with the team. **Apply now and we’ll share more details!** Stay updated on our latest news by following us here → knowmad mood *At ***knowmad mood***, we are committed to equal opportunities and respect for diversity. We implement our Equality Plan and the principle of non-discrimination across all recruitment processes.*
