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Job Summary: You will coordinate and support the global technical management of machinery, maintain the database, and resolve incidents to ensure proper operation. Key Highlights: 1. Key role in the technical management of international projects. 2. Cross-functional collaboration in implementing technical changes. 3. Opportunities for learning and professional development. **Description:** ---------------- From **Talent Services** (Castilla Group), we are selecting a **Project Assistant \- Technical Service** for llaollao, Spain's No. 1 frozen yogurt brand, currently operating over 400 outlets worldwide. **What will your responsibilities be?** * Centrally manage technical documentation for each market, including ice cream machines, technical services, maintenance records, schedules, and associated master franchisees. * Be responsible for managing and updating the global machine park database, ensuring full traceability of each unit and its international location. * Act as the key liaison with technical service teams across different markets, coordinating and supporting resolution of technical incidents. * Coordinate the global network of technical service providers, collaborating with local service providers, reference service centers, and manufacturers to ensure effective fault resolution. * Monitor global preventive maintenance activities, proactively anticipating potential technical failures and guaranteeing proper machine operation. * Analyze machine performance against monthly sales figures, proactively identifying the need to replace critical components. * Participate in internal meetings and preparation of tracking reports. * Collaborate cross-functionally in implementing technical changes. * Contribute to evaluating and deploying management tools that improve machine control. **What do we offer?** * Work at a recognized, continuously growing company offering learning, training, and career development opportunities. * Career development plans tailored to your position. * Permanent contract. * **Flexible** working hours (Monday to Thursday: arrival between 8\-9 a.m., departure between 5:30\-6:30 p.m.; Friday: intensive schedule). * Location: Madrid (Torre de Cristal) or Murcia. * Competitive salary based on experience and value added. **Requirements:** --------------- **What are we looking for in you?** * Prior experience in technical support roles, database management in multinational environments, and cross-functional project management. * Degree in Business Administration and Management (ADE), Project Management, or related field. * Solid knowledge of daily operations in organized foodservice. * Ability to analyze sales figures and profitability indicators. * Strong analytical, organizational, prioritization, and holistic vision capabilities. * Fluent English (C1\) * Willingness to travel. * Class B driving license **REF:25/08759**
