We are one of the world's leading providers of fire protection and security solutions for businesses and organizations. For over 200 years, our mission has been to make your world a safer place by protecting you with essential systems, equipment, and services At Chubb, we constantly strive to improve and foster a leadership culture where enthusiastic and motivated individuals can excel in all aspects of their lives. Together with our parent company, APi Group, at Chubb we believe everyone can be a leader. Do you want to work with us? Currently at Chubb, we are seeking a Collections Manager whose main mission will be to ensure effective debt recovery while providing close and solution-oriented customer service within a dynamic and collaborative environment. The selected candidate will carry out the following responsibilities: * Make phone calls and send written communications to clients with outstanding debts. * Negotiate payment plans according to company policies. * Keep the CRM updated with all relevant information from each collection activity. * Coordinate with other departments (billing, customer service, etc.) to resolve issues. * Monitor and control payments, claims, and credits. * Perform administrative tasks related to the collections process. **Minimum Requirements** Minimum of 2 years of experience in debt recovery or collections management. Basic proficiency in office tools, especially Excel and CRM systems. Ability to communicate with empathy, firmness, and results orientation. Organized, solution-oriented individual with strong negotiation skills. Knowledge of English will be valued. **Additional Information** **About Us, Our Culture & What We Can Offer You** Established over 200 years ago, Chubb Fire & Security is a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent businesses, to many of the FTSE 100 companies We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that way every day. We are proud to offer extensive training to all our new Advisors, fully supporting and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us. #BR-CB