URSA GROUP is a business group composed of several companies dedicated to animal and human nutrition. In recent years, we have diversified our activities into new business areas and markets: livestock export, animal feed, fast-moving consumer goods, etc. We are one of the leading agents in the process of exporting bovine livestock to North Africa and the Middle East. In our dog nutrition business, FUD, we offer fresh, healthy, and personalized food through a subscription model. We are looking for a talented, enthusiastic, and determined BackOffice Commercial professional to connect with potential clients and turn calls into satisfied new subscriptions. Responsibilities: • Support the sales team by managing orders, subscriptions, and customer follow-up. • Contact by phone clients who have already shown interest in our products (data provided by the company). • Present our customized dog food subscription model, highlighting its benefits. • Persuade, advise, and close sales. • Update and maintain the commercial database and customer documentation. • Provide close and personalized service to ensure an excellent experience. Responsibilities: • Support the sales team by managing orders, subscriptions, and customer follow-up. • Contact by phone clients who have already shown interest in our products (data provided by the company). • Present our customized dog food subscription model, highlighting its benefits. • Persuade, advise, and close sales. • Update and maintain the commercial database and customer documentation. • Provide close and personalized service to ensure an excellent experience. * Experience 1 year. What are we looking for? • Previous experience in telephone sales or customer service (preferably in subscription environments, although not essential). • Exceptional communication skills and ability to persuade. • Love for dogs (it's a big plus if you have one at home!). • Languages: bilingual Catalan and Spanish. What do we offer? • Full-time position and permanent contract. • Flexible working hours at the group's offices in Lleida. • Competitive conditions and a good work environment. * Catalan (spoken Superior, written Superior) * Spanish (spoken Superior, written Superior) * Permanent employment contract * Full-time